PetSmart
PetSmart

88 Petsmart Associate Lead Jobs Hiring Near You

PetsHotel Lead

East Brunswick, NJ · On-site

$18.37 - $30.37/hr

PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...

PetsHotel Lead

Southfield, MI · On-site

$14.99 - $22.99/hr

PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...

PetsHotel Lead

Lewisville, TX · On-site

$15.58 - $22.26/hr

PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...

PetsHotel Lead

Orange, CA · On-site

$18.59 - $33.59/hr

PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...

PetsHotel Lead

Chicago, IL · On-site

$15.58 - $29.27/hr

PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...

PetsHotel Lead

Scottsdale, AZ · On-site

$16.67 - $29.44/hr

PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...

PetsHotel Lead

Commack, NY · On-site

$18.37 - $32.52/hr

PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...

Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we ...

Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we ...

Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we ...

Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we ...

Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we ...

Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we ...

Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we ...

Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we ...

Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we ...

Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we ...

Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we ...

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Showing results 1-20

PetSmart Jobs Information

Do workers at PetSmart get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 127 people who took the Breakroom Quiz between December 2025 and June 2026.

Does PetSmart pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 150 people who took the Breakroom Quiz between December 2025 and June 2026.

At PetSmart, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 94 people who took the Breakroom Quiz between December 2025 and June 2026.

Are part-time workers able to get health insurance from PetSmart?

Most people who work part-time can't get health insurance.
71% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 114 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at PetSmart?

Only some people who work part-time get paid time off.
54% of people who work part-time say they don’t get paid time off
Based on data from 180 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from PetSmart affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 65 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get paid time off at PetSmart?

Most people get paid time off work.
72% of people say they get paid time off.
Based on data from 150 people who took the Breakroom Quiz between December 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 37% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 127 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers at PetSmart worry about hours?

Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 128 people who took the Breakroom Quiz between December 2025 and June 2026.

Do PetSmart workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 126 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it for PetSmart workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 93 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it to get time off at PetSmart?

Some people find it hard to get time off.
34% of people report it’s hard to get time off.
Based on data from 128 people who took the Breakroom Quiz between December 2025 and June 2026.

Do PetSmart managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
34% of people say their manager changes their shift schedule at the last minute.
Based on data from 114 people who took the Breakroom Quiz between December 2025 and June 2026.

Do jobs at PetSmart spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 120 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it to take sick days at PetSmart?

Some people find it hard to take sick days.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 149 people who took the Breakroom Quiz between December 2025 and June 2026.

Is a PetSmart job good for students?

Most students say this is a good place to work if you’re studying.
86% of students report this is a good place to work if you’re studying.
Based on data from 106 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at PetSmart good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at PetSmart feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 138 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at PetSmart get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 133 people who took the Breakroom Quiz between December 2025 and June 2026.

Is it stressful to work at PetSmart?

Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 157 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at PetSmart enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 130 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at PetSmart recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 165 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get enough training when they start at PetSmart?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 151 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get support to advance at PetSmart?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 142 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people think PetSmart’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 145 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers feel well informed about how PetSmart is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 146 people who took the Breakroom Quiz between December 2025 and June 2026.
Infographic showing various Associate Lead job openings at Petsmart in the United States as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Physical job distribution.
Internal Communications & Marketing Manager

Internal Communications & Marketing Manager

PetSmart

Phoenix, AZ • On-site

Other

Posted 6 days ago


PetSmart rating

6.0

Company rating: 6.0 out of 10

Based on 1,084 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers


Job description

About the Team

PetSmart Charities is a mission-driven nonprofit committed to making the world a better place for pets and all who love them. With over $600 million granted to organizations across the U.S., Puerto Rico, and Canada, we’ve made a meaningful impact – helping millions of pets find loving homes, expanding access to affordable veterinary care, fighting pet hunger, and providing disaster response in times of crisis.


About the Location

Collaborative Work Environment:
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.


About the Job

The Internal Communications & Marketing Manager is responsible for developing and executing integrated communications strategies and marketing campaigns that engage and inspire PetSmart customers and store associates in support of the PetSmart Charities mission. This role leads internal store communications for PetSmart Charities tied to key campaigns, adoption initiatives, fundraising efforts, and evergreen communications.

Additionally, this position serves as part of the Integrated Marketing team, leading marketing campaigns primarily focused on adoption initiatives and in-store events. Working in close partnership with PetSmart Store Operations and cross-functional PetSmart and Charities Marketing teams, this role supports end-to-end campaign planning and execution, helping translate broader marketing strategies into actionable communications and effective store-level execution.

Key Responsibilities

Internal Communications

  • Own associate-facing store communication strategy and execution in support of adoption and fundraising campaigns, delivering high-quality content that drives awareness, engagement, and participation across stores.
  • Partner closely with the PetSmart Store Operations, Charities Marketing and Programs teams to plan, develop, and deliver communications that effectively cascades from field leadership to store associates.
  • Lead communications for policy updates, program changes, and key initiatives, ensuring store associates are informed, prepared, and aligned to execute organizational priorities.
  • Collaborate with the partner comms lead to develop aligned and complementary communications for store associates and adoption partners, ensuring consistency across audiences.

Integrated Campaigns & Marketing Support

  • Lead end-to-end planning and execution of marketing campaigns, particularly adoption-focused initiatives, securing leadership alignment on strategy, timelines, deliverables, and KPIs.
  • Drive cross-functional alignment and execution across Charities and PetSmart teams, ensuring campaigns are delivered seamlessly across channels and achieve intended results.
  • Own development and delivery of campaign tactics, ensuring on-time, high-quality execution, while leading performance tracking, reporting, and optimization.
  • Serve as lead for in-store signage supporting integrated marketing campaigns and evergreen communications, partnering cross-functionally from briefing and project management through execution.

Qualifications:

  • Bachelor’s degree in communications, marketing, public relations, or a related field.
  • 5 years of experience in internal communications, marketing, or a related field, with experience developing and executing communication strategies and campaigns.
  • Strong writing and editing skills, with the ability to adapt messaging for a variety of audiences and formats while maintaining brand consistency.
  • Experience leading integrated marketing campaigns or cross-channel initiatives; experience with retail or frontline audiences is a plus.
  • Strong project management and organizational skills, with the ability to manage multiple priorities and collaborate effectively across teams.
  • High level of professionalism, personal integrity, and a collaborative, team-oriented approach.

Additional Job Considerations
  • This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
  • Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
  • On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.


About the Culture

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
  • On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
  • “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
  • Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
  • Paid Volunteer Opportunities to spend time doing good for causes close to heart
  • Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more!

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

Qualifications:

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
  • On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
  • “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
  • Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
  • Paid Volunteer Opportunities to spend time doing good for causes close to heart
  • Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more!

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

Education:UNAVAILABLEEmployment Type: UNAVAILABLE

What PetSmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


PetSmart logo

About PetSmart

Sourced by ZipRecruiter

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. With 50,000+ associates nationwide, we foster a culture grounded in integrity, teamwork, and inclusion - where your voice is heard, your efforts are valued and your career can thrive. Together, we make a difference for pets, their people and each other.

Industry

Retail and legal services

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US