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61 Cubesmart Retail Customer Service Representative Jobs Hiring Near You

Cubesmart

Store Operations Manager

Columbus, OH · On-site

Overview: At CubeSmart, our culture makes the difference. When we say it's what's inside that ... Customer Service * Developing customer relationships by identifying self-storage needs and ...

The London Group LLC

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Retail Customer Service Representative

Fort Myers, FL · On-site

$45K - $55K/yr

We are currently seeking Entry-Level Retail Customer Service Representatives who are passionate about helping others, eager to learn, and ready to grow within a collaborative, fast-paced environment.

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CubeSmart Jobs Information

Do workers at CubeSmart get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.

Does CubeSmart pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

At CubeSmart, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
95% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from CubeSmart affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at CubeSmart?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 23 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 10% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 67% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 30 people who took the Breakroom Quiz between November 2024 and September 2025.

Do workers at CubeSmart worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and September 2025.

Do CubeSmart workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it for CubeSmart workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to get time off at CubeSmart?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do CubeSmart managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and September 2025.

Do jobs at CubeSmart spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to take sick days at CubeSmart?

Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at CubeSmart good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
45% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at CubeSmart feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at CubeSmart get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at CubeSmart?

Most people feel stressed here.
82% of people say they often feel stressed at work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at CubeSmart enjoy their jobs?

Only some people enjoy their job.
53% of people report they don’t enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at CubeSmart recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at CubeSmart?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at CubeSmart?

Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think CubeSmart’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how CubeSmart is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

What other companies are hiring for Retail Customer Service Representative jobs?

What are the most popular jobs at Cubesmart?

Infographic showing various Retail Customer Service Representative job openings at Cubesmart in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Store Operations Manager

Cubesmart

Columbus, OH • On-site

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

CubeSmart rating

6.9

Company rating: 6.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

5th of 29 rated removal and storage companies

Job description

Overview:

At CubeSmart, our culture makes the difference.

When we say it’s what’s inside that counts, we are saying “you count”

Responsibilities:

What CubeSmart Self-Storage offers:

  • Work/Life Balance That Works for You – Enjoy primarily daytime hours with the potential for Sundays off, giving you more time for what matters most.
  • A Culture You’ll Want to Be Part Of – Be part of a company that invests in its teammates, with real opportunities to grow and advance across the U.S.
  • Competitive Pay from Day One – Start strong with a competitive hourly rate that reflects your value.
  • Time Off That Grows with You – Earn Paid Time Off throughout the year, with more rewards the longer you stay.
  • Shape Your Financial Future – Build towards retirement and take advantage of a generous 401(k) match.
  • Benefits That Support Your Life – Access to affordable medical plans plus annual employer contribution to your Health Savings Account up to $1,200 for a family.

In your role at CubeSmart Self-Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.

The Store Operations Manager is responsible for:

Customer Service

  • Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
  • Interacting face to face with customers, providing excellent service, and building rapport.
  • Meeting monthly sales goals and metrics.
  • Walking the property to perform daily operational tasks including lock checks and showing units to customers.
  • Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
  • Managing the invoice review and approval responsibilities within database.
  • Processing invoices, managing reports and legal process of auctions.
  • Overseeing the store’s expense budget while maintaining store supplies and retail inventory.

Property Maintenance

  • Physical requirements include daily walks of the property, cleaning the units and the store grounds, opening, and closing of the storage doors (up to 50 lbs.)
  • Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar activities.
  • Keeping a clean and safe storage facility to ensure conditions meet company guidelines (i.e., clean restrooms, neat landscaping and parking areas, storage doors that are clean and tidy, and neat decluttered office space.)

You’ll love working here because:

YOU WILL MAKE A DIFFERENCE – YOU WILL BELONG TO A TEAM – YOU WILL GROW WITH US

Qualifications:

Job Requirements:

  • A positive and outgoing personality with a passion for helping people.
  • Experience in delivering high quality customer service to a diverse customer market.
  • A self-driven mindset with strong operational focus.
  • Basic computer skills including MS office products.
  • You must have the ability to work Saturdays.
  • Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
  • While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
  • Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.

*Some locations may require Sunday hours.

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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About CubeSmart

Sourced by ZipRecruiter

At CubeSmart, we're intentional about culture. You can experience it everywhere from our mission statement of "genuine care" to our "It's What's Inside That Counts" tagline to calling each other "teammates" rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry. CubeSmart's award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example. If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.

Industry

Warehousing and storage

Company size

5,001 - 10,000 Employees

Headquarters location

Malvern, PA, US

Year founded

2004

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