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66 Peraton Technical Support Representative Jobs Hiring Near You

Ametek

Technical Support Representative

Waukegan, IL · On-site

The Technical Support Representative is responsible for providing accurate, solutions-focused technical support to customers, sales representatives, service partners, and end users across AMETEK ...

Xante corp

Be Seen First

Technical Support Representative

Mobile, AL · On-site

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

BI-TEK LLC

Technical Support Representative

Charlotte, NC · On-site

$50K - $65K/yr

Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...

BI-TEK LLC

Technical Support Representative

Charlotte, NC · On-site

$50K - $65K/yr

Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...

Xante corp

Be Seen First

Technical Support Representative

Mobile, AL · On-site

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

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Peraton Jobs Information

What is it like to work at Peraton?

Peraton is a technology-driven company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.

The company's structure is organized around mission-focused teams, with employees working on cutting-edge projects in areas such as space, cybersecurity, and telecommunications, often in partnership with government agencies and private sector clients. Peraton's work environment is characterized by a mix of on-site and remote work arrangements, with access to state-of-the-art facilities and resources.

Working at Peraton may appeal to candidates who are passionate about applying technology to solve complex problems, are eager to contribute to high-stakes projects, and value opportunities for professional growth and development in a rapidly evolving industry.

What makes Peraton an attractive place to work?

Peraton is a leading provider of mission-critical services and solutions to the U.S. government and its allies, with a strong reputation for delivering innovative and secure technology solutions. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on high-impact projects and contribute to the nation's defense and security. By joining Peraton, individuals can develop their skills and expertise in a stable and secure industry, with opportunities for advancement and career development in a rapidly evolving field.

Do workers at Peraton get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Peraton pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and June 2026.

At Peraton, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Peraton affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 23 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Peraton?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 58% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at Peraton worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Peraton workers get to choose the shifts they work?

Most people get to choose which shifts they work.
70% report that they have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for Peraton workers to change shifts?

Most people find it easy to change shifts.
91% of people report that it’s easy to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Peraton?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Peraton managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Peraton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at Peraton?

Most people find it easy to take sick days.
96% of people report that it’s easy to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a Peraton job good for students?

Only some students say this is a good place to work if you’re studying.
43% of students report this isn’t a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and May 2026.

Is working at Peraton good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
95% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Peraton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Peraton get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Peraton?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Peraton enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Peraton recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Peraton?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Peraton?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Peraton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Peraton is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and June 2026.

What other companies are hiring for Technical Support Representative jobs?

What are the most popular jobs at Peraton?

What are the most popular categories at Peraton?

Infographic showing various Technical Support Representative job openings at Peraton in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Technical Support Representative

Viking Range LLC

Greenwood, MS • On-site

Full-time

Re-posted 23 hours ago

Job description

Description:

The Technical Support Representative provides expert technical assistance to authorized service providers, consumers, and internal departments regarding Viking, AGA, and Lynx residential appliances. This position serves as a key technical resource, helping diagnose and resolve product issues while delivering exceptional customer support and ensuring accurate documentation of all service-related activities.


Essential Duties and Responsibilities:

  • Provide technical support to field service technicians via phone and email regarding installation, troubleshooting, diagnosis, and repair procedures.
  • Assist consumers with technical inquiries and product-related concerns through phone and email communication.
  • Accurately document technical support interactions, troubleshooting steps, and resolutions within company databases and service management systems.
  • Collaborate closely with Customer Support, Engineering, Sales, Regional Service Managers (RSMs),Parts, and other internal departments to resolve technical issues.
  • Monitor and manage Technical Support and Parts Department email inboxes daily to ensure timely responses and follow-up.
  • Review and code labor claims assigned to specific territories and regions in accordance with company policies.
  • Maintain current knowledge of Viking, AGA, and Lynx products, technical bulletins, service procedures, and product updates.
  • Identify recurring product issues and communicate findings to management and engineering teams.
  • Support training initiatives and assist with special projects as assigned.
  • Demonstrate reliability through consistent attendance, punctuality, and professionalism.
  • Maintain a positive attitude and willingness to assume additional responsibilities as business needs evolve.
  • Contribute to a team-oriented environment focused on providing industry-leading technical support.



Requirements:
  • Minimum of 5–10 years of experience in appliance repair, technical service, technical support, or a related technical field.
  • Strong working knowledge of gas, electrical, refrigeration, and appliance systems.
  • Viking, AGA, and Lynx product experience preferred.
  • Proven ability to diagnose and resolve complex technical issues.
  • Ability to read and interpret wiring diagrams, schematics, service manuals, and technical documentation.
  • Previous experience in technical support, field service, technical training, or customer service is preferred.
  • Technical education, certification, or vocational training preferred.
  • Excellent verbal, written, and interpersonal communication skills.
  • Proficiency with Microsoft Outlook, Microsoft Office applications, and computer-based service management systems.
  • Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
  • Self-motivated team player with initiative, professionalism, and a commitment to continuous learning and development.
  • Technical Troubleshooting
  • Customer Service Excellence
  • Problem Solving and Critical Thinking
  • Communication Skills
  • Team Collaboration
  • Time Management
  • Attention to Detail
  • Adaptability and Continuous Improvement

Apply