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Peraton

64 Peraton Service Desk Manager Jobs Hiring Near You

Unissant

Service Desk Manager

Herndon, VA · On-site

We are seeking a Service Desk Manager to join our team and support our client. The ideal candidate is a customer-focused IT operations leader who combines technical depth, service management ...

Unissant

Service Desk Manager

Washington, DC · Remote

We are seeking a Service Desk Manager to join our team and support our client. The ideal candidate is a customer-focused IT operations leader who combines technical depth, service management ...

Centuria

Service Desk Manager

Alexandria, VA · On-site

The Service Desk Manager will be responsible for overall project management of complex IT contracts, managing employee groups, and providing technical direction and administrative support.

SAIC

Service Desk Manager

Adelphi, MD · On-site

$120K - $160K/yr

ORA_ON_SITE Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of ...

GDIT

Service Desk Manager

Newington, VA · On-site

$127K - $172K/yr

As a Service Desk Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Advisor joining our team to lead a team of Service Desk technicians ...

New

SAIC

Service Desk Manager

Adelphi, MD · On-site

$120K - $160K/yr

Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT ...

Catapult

Service Desk Manager

Greensboro, NC · On-site

$60K - $80K/yr

We're looking for a Service Desk Manager to lead one of the largest teams in the company and make a direct impact on employee engagement, client experience, and service performance.This role is ideal ...

Centuria

Service Desk Manager

Alexandria, VA · On-site

Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and ...

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Peraton Jobs Information

What is it like to work at Peraton?

Peraton is a technology-driven company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.

The company's structure is organized around mission-focused teams, with employees working on cutting-edge projects in areas such as space, cybersecurity, and telecommunications, often in partnership with government agencies and private sector clients. Peraton's work environment is characterized by a mix of on-site and remote work arrangements, with access to state-of-the-art facilities and resources.

Working at Peraton may appeal to candidates who are passionate about applying technology to solve complex problems, are eager to contribute to high-stakes projects, and value opportunities for professional growth and development in a rapidly evolving industry.

What makes Peraton an attractive place to work?

Peraton is a leading provider of mission-critical services and solutions to the U.S. government and its allies, with a strong reputation for delivering innovative and secure technology solutions. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on high-impact projects and contribute to the nation's defense and security. By joining Peraton, individuals can develop their skills and expertise in a stable and secure industry, with opportunities for advancement and career development in a rapidly evolving field.

Do workers at Peraton get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Peraton pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and June 2026.

At Peraton, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Peraton affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 23 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Peraton?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 58% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at Peraton worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Peraton workers get to choose the shifts they work?

Most people get to choose which shifts they work.
70% report that they have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for Peraton workers to change shifts?

Most people find it easy to change shifts.
91% of people report that it’s easy to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Peraton?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Peraton managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Peraton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at Peraton?

Most people find it easy to take sick days.
96% of people report that it’s easy to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a Peraton job good for students?

Only some students say this is a good place to work if you’re studying.
43% of students report this isn’t a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and May 2026.

Is working at Peraton good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
95% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Peraton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Peraton get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Peraton?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Peraton enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Peraton recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Peraton?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Peraton?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Peraton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Peraton is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and June 2026.

What other companies are hiring for Service Desk Manager jobs?

What are the most popular jobs at Peraton?

What are the most popular categories at Peraton?

Infographic showing various Service Desk Manager job openings at Peraton in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Service Desk Manager

Strategic Operational Solutions

Morgantown, WV • On-site

$100K - $110K/yr

Full-time

Posted 6 days ago

Job description

Brief Overview of Position:
Strategic Operational Solutions (STOPSO) is seeking candidates for a Service Desk Manager role who shall provide direction, administration, quality assurance, leadership, and day-to-day oversight of the service desk staff. The support provided to the Government organization is located offsite at contractor site.
STOPSO is ISO 9001, ISO 20000-1, ISO 27001 certified and CMMI-SVC Level 2 appraised IT Services and Solutions company. We look for talented people to join our Team to develop and deliver solutions. Our environment is cutting-edge and highly rewarding, our team members are constantly learning and sharing their knowledge with our customers and each other. Our employees receive recognition for the solutions they provide to our customers and the value they bring to our company. Consider joining us today to make a difference.
Requirements and Primary Responsibilities:
  • A minimum of a BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or equivalent.
  • The manager must demonstrate five (5) years of successful leadership or equivalent experience.
  • Responsible for overall project management of complex, multi-task IT contracts.
  • Plan, organize and manage groups of employees engaged in various technical duties.
  • Provide administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources; coordinates approved task order; establishes improved procedures and controls, where necessary, to ensure that all services meet schedule and/or production.
  • Provides the customer representatives with the status and activities of personnel covered under contract; responds to administrative or technical requests from the customer representative; and applies continuous evaluation and control measures; works without supervision.
  • Possess an ITIL certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager is preferred.
  • Able to obtain and maintain a Public Trust.

Apply