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66 Peraton Applications Support Analyst Jobs Hiring Near You

cathaybank

Applications Support Analyst

Rosemead, CA · On-site

$36.05 - $43.27/hr

GENERAL SUMMARY The Applications Support Analyst position is charged with responding, resolving, and fulfilling internal Bank system support issues and requests. This position is charged with ...

cathaybank

Applications Support Analyst

Rosemead, CA

$36.05 - $43.27/hr

GENERAL SUMMARY The Applications Support Analyst position is charged with responding, resolving, and fulfilling internal Bank system support issues and requests. This position is charged with ...

Cathay Bank

Applications Support Analyst

Rosemead, CA · On-site

The Applications Support Analyst is responsible for responding to and resolving internal banking system support issues, administering banking application systems, and ensuring compliance with ...

cathaybank

Applications Support Analyst

Rosemead, CA

$36.05 - $43.27/hr

GENERAL SUMMARY The Applications Support Analyst position is charged with responding, resolving, and fulfilling internal Bank system support issues and requests. This position is charged with ...

Cathay Bank

Applications Support Analyst

Rosemead, CA · On-site

$36.05 - $43.27/hr

Independently analyze, troubleshoot, and document user support tickets related to banking applications systems. Ensure that support tickets are managed towards timely resolution and closure.

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Peraton Jobs Information

What is it like to work at Peraton?

Peraton is a technology-driven company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.

The company's structure is organized around mission-focused teams, with employees working on cutting-edge projects in areas such as space, cybersecurity, and telecommunications, often in partnership with government agencies and private sector clients. Peraton's work environment is characterized by a mix of on-site and remote work arrangements, with access to state-of-the-art facilities and resources.

Working at Peraton may appeal to candidates who are passionate about applying technology to solve complex problems, are eager to contribute to high-stakes projects, and value opportunities for professional growth and development in a rapidly evolving industry.

Do workers at Peraton get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Peraton pay people when they’re sick?

Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.

At Peraton, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Peraton affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Peraton?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 64% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at Peraton worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Peraton workers get to choose the shifts they work?

Most people get to choose which shifts they work.
68% report that they have enough control over which shifts they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for Peraton workers to change shifts?

Most people find it easy to change shifts.
91% of people report that it’s easy to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Peraton?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Peraton managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Peraton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
6% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at Peraton?

Most people find it easy to take sick days.
96% of people report that it’s easy to take time off if they are sick.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Peraton good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Peraton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Peraton get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Peraton?

Most people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Peraton enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Peraton recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Peraton?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Peraton?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Peraton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Peraton is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Applications Support Analyst jobs?
What are the most popular jobs at Peraton?
What are the most popular categories at Peraton?
Infographic showing various Applications Support Analyst job openings at Peraton in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
Applications Support Analyst

Applications Support Analyst

1872 Consulting

Chicago, IL

Other

Posted 9 days ago

Job description

 Summary:
The Applications Support Analyst is a Tier-1 support analyst and will manage user needs and inquiries. The role will be the first point of contact for all Accounting applications related issues. The management of intake queue and users' expectations will be the primary focus for this role. In addition to facilitating and resolving a wide variety of access requests, user inquiries and application administration issues, the role will also be responsible for assigning and tracking the status of those requests, as well as escalating to Applications and Program Analysts (Tier-2 and 3 support) for further investigation. The Applications Support Analyst will work independently, as part of a team, to deliver outstanding service and support.
Duties and Responsibilities:
  • Provide Tier-1 production support for systems of responsibility: log and track issues to resolution; perform analysis of issues to either resolve or escalate to Tier-2 or 3 support; identify workarounds where necessary, communicate & coordinate with vendor support teams and internal IT staff
  • Perform new user setup, including creating user accounts and configuring appropriate security permissions and access levels; also includes modifying existing users based on role changes, user deactivation and terminations
  • Document and maintain user request and incident records in IT Service Management System
  • Maintain ownership of user inquiries and requests through resolution, owning the relationship with the user
  • Assist users with service requests, such as data uploads and simple data queries
  • Answer an array of specific "How-To” questions and basic configuration and troubleshooting of applications specific to the supported Accounting Systems Portfolio
  • Resolve inquiries efficiently and effectively with a constant focus on service excellence
  • Develop and run simple SQL statements to extract data from the database to help troubleshoot issues
  • Research issues involving application integration points, data integrity, connectivity failures and application or system crashes
  • Perform daily and monthly system maintenance activities
  • Escalate issues, as necessary, to Tier-2 and 3 support team members within the Accounting Systems team
  • Provide critical KPIs and metrics for management reporting
  • Contribute to efficiency by suggesting changes that can make the department more efficient while maintaining excellent customer service
  • Assist with projects as needed
  • Perform other duties as required
REQUIREMENTS:
  • Bachelor's of Science degree in IT or related field or a minimum of 2 years of work experience in Service Desk Tier-1 Support, Applications Support or Accounting Systems Support
  • Strong skills with desktops, laptops, tablets, networks, printers, scanners, and other user based technologies
  • Excellent analysis and problem solving skills
  • Able to manage ticket queues of requests and incidents
  • Experience with remote support technologies
1872 Consulting logo

About 1872 Consulting

Sourced by ZipRecruiter

1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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