The Associate Trade Sales Consultant role is designed to prepare an individual for a position as an outside Trade Sales Consultant. This position requires learning and understanding the Pella product offering and quoting system, as well as interaction with a wide variety of builders, contractors and homeowners.
The Associate Trade Sales Consultant role is designed to prepare the successful candidate for outside sales after 6-12 months (time frame may vary depending on the specific candidate and the availability of sales consultant positions).
The Associate Sales Consultant will mentor with a Trade Sales Consultant within the branch and will initially spend time in a Pella Showroom providing sales support to all customers explaining the Pella Value package.
Training will primarily be based in Jacksonville, FL; however, a portion of training will be spent in other Florida markets, including but not limited to Orlando and Tampa. Upon successful completion of training, the candidate must be willing to relocate to and support an open territory within Florida based on business needs.
Responsibilities
- Assist in the sales process in the field and in the Pella Showrooms.
- Assist in building and maintaining strong customer relations
- Assist in blueprint reading.
- Support Sales team using PQM and CRM to generate quotes and track customer interactions
- Attend Pella Sales Training and any local workshops as they become available
- Represent Pella as needed at company sponsored events, professional group's invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
- Acquire in depth knowledge of Pella's offering and the competitive landscape
- Develop an understanding of and adhere to the Trade Selling Process in all aspects of sales related interactions
- Collaborate with the Operations teams to ensure successful after sale service requirements
- Occasionally work variable, non-traditional hours and make oneself available for customers during evenings and weekends.
Skills/Knowledge
- Able to develop partnerships with other businesses that serve the same customers
- Provide superb customer service and generate referrals from one customer to others
- Create a sense of trust and reliability with customers
- Skilled at relating to a variety of customers - balances poise and integrity with a service mentality
- Able to negotiate, build value and address objections towards closing a sale
- Work collaboratively with Pella team members and customers
- Enjoys working in fast-paced environment with a high sense of urgency
- Strong problem-solving skills
- Energized by meeting and engaging new people, skilled networker
- Demonstrates confidence balanced with humility
- Tenacious, able to persevere through sales challenges and setbacks
- Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available
- Excellent influencer - can sell something new, shift paradigms, convey the value proposition
- Seeks out internal experts and utilizes their knowledge
- Adaptable to changing processes and priorities
- Works well without close supervision but always keeps their manager informed
- Focused on details and follow through
- Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual's motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Language and Communication Skills
Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.
Professional Skills
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.
Reasoning Abilities
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Physical Demands
While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.
Travel
The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.
About Us
About Pella Corporation
As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company's Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.
At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you're most proud of - that's why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.
With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
