Northwell
Northwell

60 Northwell Customer Service Jobs Hiring Near You

Coordinates and collaborates with the leadership to ensure efficient operations of services and delivery of optimal customer service. Ensures compliance with local, state, and federal regulations and ...

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Northwell Jobs Information

What is it like to work at Northwell?

Northwell Health is a large healthcare system that values teamwork, innovation, and patient-centered care, fostering a collaborative and supportive work environment.

As a leading healthcare provider in the New York metropolitan area, Northwell operates a network of hospitals, specialty institutes, and community-based programs, offering a wide range of career opportunities in various fields, including medicine, nursing, and administrative services.

Working at Northwell Health may appeal to candidates who are passionate about delivering high-quality patient care, advancing medical research, and contributing to the growth and development of a dynamic healthcare organization with a strong commitment to community service and social responsibility.

What makes Northwell an attractive place to work?

Northwell Health is one of the largest healthcare systems in the United States, known for its commitment to delivering high-quality patient care and advancing medical research. The organization fosters a collaborative work environment that encourages innovation, teamwork, and professional growth, with opportunities for employees to develop new skills and take on leadership roles. By joining Northwell, individuals can contribute to improving the health and well-being of the communities it serves, while also advancing their own careers and making a meaningful impact in the healthcare industry.
What are the most popular job types at Northwell?
    Infographic showing various Customer Service job openings at Northwell in the United States as of August 2026, with employment types broken down into 1% As Needed, 95% Full Time, and 4% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

    Pharmacy Services Coordinator - VIVOHealth

    Northwell

    New Hyde Park, NY

    $20 - $26/hr

    Full-time

    Re-posted 15 days ago


    Job description

    Collaborates with members of inter-professional team, payers, patients, and families to promote timely access to medications. Provides pharmacy benefits investigation, coordination of financial assistance and facilitation of prior authorizations, as required.

    Job Responsibility

    • Collaborates with inter-professional team to enhance communication, coordinate care, and improve patient satisfaction.
    • Serves as front line subject matter expert on outpatient pharmacy services, prescription insurance benefits, and financial assistance.
    • Coordinates with stakeholders to ensure timely access to medications.
    • Partners with patients to determine most appropriate sources for their medication needs and refers patients to appropriate programs and resources.
    • Reviews prescriptions with outpatient pharmacies to confirm which medications need to be dispensed and provides necessary timeline for dispensing.
    • Resolves insurance related issues and coordinates prior authorization requirements.
    • Identifies financial assistance (e.g., manufacturers’ assistance, copay assistance, vouchers) programs to reduce out of pocket expenses for patients.
    • Exhibits exceptional customer service during interactions with patients, caregivers, and other health care professionals.
    • Provides routine feedback with respect to program impact and areas for improvement to site and organizational leadership.
    • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

    Job Qualification

    • High School Diploma or equivalent required.
    • 1-3 years of relevant experience, required.


    *Additional Salary Detail 
    The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).