MIDAS
MIDAS

120 Midas Customer Service Jobs Hiring Near You

Opportunity for advancement At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE ...

Midas of Columbia is a family owned business and has been serving the Columbia MO community for over 40 years, providing top-notch automotive services with a focus on customer satisfaction. Our ...

Do you thrive in a fast-paced environment where your communication skills and energy make a real impact? We're looking for a Sales & Customer Service Agent to join our growing Midas team and help us ...

Health insurance At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE ...

Dynamic Sales & Customer Service Agent! Are you a people person with a passion for turning ... At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and ...

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MIDAS Jobs Information

Do workers at Midas get paid breaks?

No. Most people don’t get paid breaks.
72% of people say they don’t get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Midas pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

At Midas, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Midas affordable enough for their workers?

Only some people say the health insurance costs are okay.
65% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Midas?

Most people get paid time off work.
76% of people say they get paid time off.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 73% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 56 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at Midas worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Midas workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 93 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Midas workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Midas?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Midas managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Midas spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 98 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Midas?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Midas job good for students?

Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

Is working at Midas good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Midas feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Midas get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Midas?

Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Midas enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 61 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Midas recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Midas?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Midas?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 61 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Midas’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Midas is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular job types at Midas?
    Infographic showing various Customer Service job openings at Midas in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Customer Service Representative

    Midas

    Bristol, CT • On-site

    $18 - $22/hr

    Other

    Medical, Retirement

    Re-posted 3 days ago


    Midas rating

    5.4

    Company rating: 5.4 out of 10

    Based on 159 frontline employees who took The Breakroom Quiz

    309th of 363 rated vehicle maintenance


    Job description

    Benefits:
    • 401(k)
    • Health insurance
    • Opportunity for advancement
    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
    We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
    Responsibilities
    As a Midas Customer Service Representative, you will be performing the following duties:
    • Deliver exceptional customer service while listening and consulting customers
    • Following up with customers, services requested, estimated completion times etc.
    • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
    • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
    • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
    • Maintain inventory counts
    • Overall cleanliness and organization of the facility
    • Other duties as assigned
    Qualifications
    • Excellent customer service disposition
    • Good communication skills
    • Leadership ability
    • Team building skills
    • Ability to work a flexible retail schedule including weekends, evenings and holidays
    • Valid driver's license

    Compensation: $18.00 - $22.00 per hour
    Join Our Team
    Joining our automotive repair team is an opportunity to become part of a dynamic, environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us:
    1. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive.
    2. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.
    3. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return.
    4. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.
    5. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us.
    Joining our team means becoming part of a company that values
    sales excellence, teamwork, professional development, customer satisfaction,
    innovation, and work-life balance. If you're ready to embark on a rewarding
    career in automotive repair and be part of a company that feels like family
    while delivering corporate-level performance, we'd love to hear from you!
    As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
    At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

    What Midas employees say

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