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Merck

60 Merck Customer Service Representative Jobs Hiring Near You

Merck

We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM. Results driven, the Customer Service ...

Merck & Co.

$15.25 - $21/hr

Prior consulting or customer service experience Experience developing-and executing a plan for ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...

Merck & Co.

$20 - $27.75/hr

... services, support pull-through activities relative to integrated strategies, and ensure that our ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...

New

Merck & Co.

$18.75 - $25.75/hr

... services, support pull-through activities relative to integrated strategies, and ensure that our ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...

New

Merck & Co.

$19 - $26/hr

... services, support pull-through activities relative to integrated strategies, and ensure that our ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...

New

Merck & Co.

$19.50 - $26.75/hr

... services, support pull-through activities relative to integrated strategies, and ensure that our ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...

New

Merck & Co.

$18.50 - $25.50/hr

... services, support pull-through activities relative to integrated strategies, and ensure that our ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...

New

Merck & Co.

$18.75 - $25.75/hr

... services, support pull-through activities relative to integrated strategies, and ensure that our ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...

New

Merck & Co.

$19 - $26.25/hr

... services, support pull-through activities relative to integrated strategies, and ensure that our ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...

New

Merck & Co.

$18.50 - $25.25/hr

... services, support pull-through activities relative to integrated strategies, and ensure that our ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...

New

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Merck Jobs Information

Do workers at Merck get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and February 2026.

Does Merck pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.

At Merck, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Merck affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Merck?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 28 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at Merck worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Merck workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Merck workers to change shifts?

Most people find it hard to change shifts.
73% of people report that it’s hard to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Merck?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Merck managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Merck spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Merck?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Merck good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Merck feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Merck get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Merck?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Merck enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Merck recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Merck?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Merck?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Merck’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Merck is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Merck?
What are the most popular categories at Merck?
Infographic showing various Customer Service Representative job openings at Merck in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution.
Customer Service Representative

Customer Service Representative

Merck

On-site

Other

Posted 4 days ago

Merck rating

8.0

Company rating: 8.0 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

42nd of 86 rated pharmaceutical

Job description

Location Details: Headquarters

PostalCode: H7X 4G8

Category: Corporate

Requisition Number: 21222-CSRP-07-15-26

Date Opened: July 15, 2026

Number of Openings: 1

Job Type: Temporary

Pay Class: Full Time

Education: High School Diploma or equivalent

Career Level: Entry Level

Who We Are:

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally - not to mention ardene.com and our app!

We believe that fashion shouldn't be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

Description:

WHO WE ARE:

We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM.

Results driven, the Customer Service Representative provides flawless customer service to all inquiries received through our different channels.

The Customer Service Representative supports the organization's efforts to ensure full satisfaction of its customers by providing and processing information in response to inquiries, concerns and requests about products and services, with professionalism and courtesy.

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to:

  • Acts as the main company and brand representative of Ardene for over 300+ stores across North America;
  • Responds to customer emails, calls and inquiries on other platforms, daily;
  • Identifies customer's needs and reacts accordingly following established processes;
  • Collaborates with different internal departments to ensure all customer's needs are taken care of and follows brand guidelines;
  • Assists the e-commerce department during peak periods;
  • Other tasks as required.

WHAT YOU'LL NEED:

  • Must be perfectly bilingual (English and French), written and spoken. Knowledge of Spanish is an asset;
  • Experience working within a fast paced retail, sales and/or call center environment;
  • Exceptional verbal and written communication skills;
  • A positive attitude and a customer focused approach;
  • Strong computer skills including knowledge of Microsoft Office (Word, Excel) as well strong typing skills;
  • Comfortable with assessing customer needs over the phone and via email;
  • Good interpersonal skills and an ability to work independently and in a team environment;
  • Strong leadership skills and able to deliver results;
  • Ability to multitask and perform in fast paced an sensitive situations.
  • Available to work from Ardene's Head office in Laval, 5 days per week (Monday to Friday).
  • Willingness to work on weekends during busy periods.

GROW WITH US!

We're pretty proud to say that everything we do starts with our people - whether it's in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America's top retail chains!

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual's race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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