ZipRecruiter

Log In

Meltwater
Meltwater

42 Meltwater Implementation Manager Jobs Hiring Near You

Meltwater

Customer Success Manager II

Manhattan, NY · Hybrid

$88.50K - $118K/yr

As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Meltwater

Customer Success Manager II

Washington, DC · Hybrid

$80.30K - $107K/yr

As a Customer Success Manager ||, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Meltwater

Customer Success Manager II

Charlotte, NC · On-site +1

$80K - $107K/yr

As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training At Meltwater, we ...

Meltwater

Customer Success Manager II

Charlotte, NC · Hybrid

$80K - $107K/yr

As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training At Meltwater, we ...

Meltwater

Customer Success Manager II

Washington, DC · Hybrid

$80.30K - $107K/yr

As a Customer Success Manager , your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Meltwater

Customer Success Manager

Charlotte, NC · Hybrid

$80K - $107K/yr

As a Customer Success Manager, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training At Meltwater, we offer ...

Meltwater

Customer Success Manager II

Washington, DC · On-site +1

$80.30K - $107K/yr

As a Customer Success Manager , your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Meltwater

Customer Success Manager II

New York, NY · On-site +1

$88.50K - $118K/yr

As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Meltwater

Customer Success Manager

Charlotte, NC · Hybrid

$80K - $107K/yr

As a Customer Success Manager, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training At Meltwater, we offer ...

Meltwater

Customer Success Manager II

Manhattan, NY · Hybrid

$88.50K - $118K/yr

As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Meltwater

Customer Success Manager II

Charlotte, NC · Hybrid

$80K - $107K/yr

As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training At Meltwater, we ...

Meltwater

Customer Success Manager

Charlotte, NC · On-site +1

$80K - $107K/yr

As a Customer Success Manager, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training At Meltwater, we offer ...

Meltwater

Senior People Business Partner

Chicago, IL · Hybrid

Represent Meltwater with professionalism and integrity, both internally and externally ... consult management on this front. * Implement regional strategies and drive a range of people ...

Meltwater

Account Executive II

Charlotte, NC · Hybrid

$112K - $150K/yr

Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our ... Let's embark on this journey together as we redefine the landscape of sales management and drive ...

Meltwater

Account Executive II

Chicago, IL · Hybrid

$112K - $150K/yr

Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our ... Let's embark on this journey together as we redefine the landscape of sales management and drive ...

next page

Showing results 1-20

All JobsMeltwater JobsMeltwater Implementation Manager Jobs

Meltwater Jobs Information

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

What other companies are hiring for Implementation Manager jobs?
What are the most popular jobs at Meltwater?
What are the most popular categories at Meltwater?
Infographic showing various Implementation Manager job openings at Meltwater in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 4% Physical, 4% Hybrid, and 92% Remote job distribution.
Bilingual Customer Success Manager II - Portuguese Speaking

Bilingual Customer Success Manager II - Portuguese Speaking

Meltwater

Miami, FL • Hybrid

$80.30K - $107K/yr

Other

Medical, Dental, Vision, PTO

Posted 10 days ago

Job description

Description
What We're Looking For:
Begin your career as a Customer Success Manager II at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiences. As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training.
At Meltwater, we offer more than just a job-it's a pathway to personal and professional growth. Immerse yourself in an environment that cultivates your talents, fosters mentorship, and advocates for inclusive leadership principles. Engage with seasoned account managers and resilient leaders who are committed to supporting your journey of development.
Join our team and become part of a diverse community that celebrates your unique contributions and empowers you to reach new heights.
What You'll Do:
  • Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively.
  • Provide strategic guidance and support to ensure comprehensive adoption of Meltwater solutions, maximizing value for customers.
  • Empower clients with tools and resources to cultivate strong advocacy, enhancing billing relationships.
  • Foster a deep understanding of customers' organizational context and objectives through close collaboration, tailoring solutions to their unique needs.
  • Seamlessly partner with the Account Manager team to identify upselling and cross-selling opportunities, driving overall customer account growth.
  • Proactively engage with accounts ahead of renewal dates to support renewals, mitigate risks, and address 'at-risk' accounts.
  • Take ownership of customer account gross retention, prioritizing high levels of satisfaction and loyalty.
  • Drive client engagement and product adoption to ensure ongoing value delivery.
  • Conduct thorough onboarding and training sessions for new customers, facilitating seamless integration with Meltwater solutions.
  • Gather customer feedback through executive business reviews, fostering continuous improvement and addressing evolving needs.
  • Identify expansion opportunities and communicate them to Account Managers, contributing to the growth and success of customer accounts.
What You'll Bring:
  • A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
  • Demonstrated expertise in customer success, account management, or a related field, backed by at least 3 years of hands-on experience in account management.
  • Exceptional communication and interpersonal skills, enabling the establishment and maintenance of strong customer relationships.
  • Results-driven mindset, dedicated to achieving customer satisfaction and fostering their success.
  • Proactive approach in identifying and addressing customer needs and opportunities promptly.
  • Collaborative spirit, adept at working closely with cross-functional teams to ensure seamless customer success.
  • Excellent written and verbal communication skills in English and Portuguese.
  • Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
  • The ability to legally work in the country of hire is required for this position.
What We Offer:
  • Flexible paid time off that allows you to have an enhanced work-life balance
  • Excellent medical, dental, and vision options
  • Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
  • Energetic work environment with a hybrid work style, providing the balance you need.
  • Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Compensation Overview
  • Base Salary of $48,000-$64,000 USD per year + quarterly commissions [subject to the terms of the applicable commission plan].
  • Total compensation range for this position: $80,300- $107,000 USD per year. Earnings are dependent on individual sales performance.

When You'll Start: May 2026
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Apply