66 Marketsource Insurance Customer Service Representative Jobs Hiring Near You

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Essential Job Functions: 

•    Proactively engages and educates consumers on the benefits of purchasing the products and services of the client
•    Qualifies the consumer to determine if they are the right profile for purchasing the products and services of the client
•    Performs demonstrations of the client’s products to allow the consumer to fully understand the benefits of the products
•    Convinces the consumer to schedule a “Free” in-home consultation with the client’s sales team
•    Collects and enters appropriate consumer and competitive data required by the client into a MarketSource work order system

Required Knowledge, Skills, and Abilities:

•    Ability to meet deadlines with little supervision (Self-starter)
•    Strong written and verbal communication skills
•    Proficient with Microsoft Excel, Word, and PowerPoint
•    Strong organizational, analytical, and problem solving skills
•    Understanding of business systems, business processes, and client expectations
•    Proactive, self-motivated, entrepreneurial attitude
•    Working knowledge with the Internet and web based data collection and reporting

Job Requirements:

•    High School Diploma or GED required
•    2 years minimum lead generation, or retail sales experience
•    2 years minimum experience in successful support roles
•    Must be available to work primarily on weekends.

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@MarketSource.com. 

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  This role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. 

Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.