As a Customer Success Associate, you will build strong client relationships, support product ... Lightcast is a global leader in labor market analytics, with headquarters in Moscow, Idaho, and ...
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Lightcast
39 Lightcast Customer Success Associate Jobs Hiring Near You
As a Customer Success Associate, you will build strong client relationships, support product ... Lightcast is a global leader in labor market analytics, with headquarters in Moscow, Idaho, and ...
As a Customer Success Associate, you will build strong client relationships, support product ... Lightcast is a global leader in labor market analytics, with headquarters in Moscow, Idaho, and ...
As a Customer Success Associate, you will build strong client relationships, support product ... Lightcast is a global leader in labor market analytics, with headquarters in Moscow, Idaho, and ...
Customer Success Manager - 1031
Moscow, ID · On-site
The Customer Success Manager is responsible for building strong client relationships, ensuring ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Customer Success Manager - 1031
Moscow, ID · On-site
The Customer Success Manager is responsible for building strong client relationships, ensuring ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Customer Success Manager - 1031
Moscow, ID · On-site
The Customer Success Manager is responsible for building strong client relationships, ensuring ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Customer Success Manager - 1031
Moscow, ID · On-site
The Customer Success Manager is responsible for building strong client relationships, ensuring ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
The Customer Success Manager is responsible for building strong client relationships, ensuring ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Quick apply
The Customer Success Manager is responsible for building strong client relationships, ensuring ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Associate Solutions Architect - 1011
$54.75 - $72/hr
... customer success, or other client-facing roles (internships included). * Foundational knowledge of ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Associate Solutions Architect - 1011
$54.75 - $72/hr
... customer success, or other client-facing roles (internships included). * Foundational knowledge of ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Field Marketing Manager - 1027
Home, WA · Remote
Working closely with Marketing, Sales, and Customer Success teams, you will translate market ... Lightcast has always been, and always will be, committed to diversity of thought and unique ...
Quick apply
Field Marketing Manager - 1027
Home, WA · Remote
Working closely with Marketing, Sales, and Customer Success teams, you will translate market ... Lightcast has always been, and always will be, committed to diversity of thought and unique ...
Associate Solutions Architect - 1011
Moscow, ID · On-site
$54.75 - $72/hr
... customer success, or other client-facing roles (internships included). * Foundational knowledge of ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Associate Solutions Architect - 1011
Moscow, ID · On-site
$54.75 - $72/hr
... customer success, or other client-facing roles (internships included). * Foundational knowledge of ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Associate Solutions Architect - 1011
$54.75 - $72/hr
... customer success, or other client-facing roles (internships included). * Foundational knowledge of ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Quick apply
Associate Solutions Architect - 1011
$54.75 - $72/hr
... customer success, or other client-facing roles (internships included). * Foundational knowledge of ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Collaborate with internal stakeholders-including legal, product, and customer success teams-to ... Lightcast has always been, and always will be, committed to diversity of thought and unique ...
Collaborate with internal stakeholders-including legal, product, and customer success teams-to ... Lightcast has always been, and always will be, committed to diversity of thought and unique ...
Account Manager I - 1035
Moscow, ID · On-site
Establish customer success goals, support onboarding, and monitor account health against defined ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Account Manager I - 1035
Moscow, ID · On-site
Establish customer success goals, support onboarding, and monitor account health against defined ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Director of Client Services - 1034
Moscow, ID · On-site +1
This role combines leadership, customer success, consultative sales, and data-driven decision ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Director of Client Services - 1034
Moscow, ID · On-site +1
This role combines leadership, customer success, consultative sales, and data-driven decision ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
This role combines leadership, customer success, consultative sales, and data-driven decision ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Quick apply
This role combines leadership, customer success, consultative sales, and data-driven decision ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Director of Client Services - 1034
Moscow, ID · On-site
This role combines leadership, customer success, consultative sales, and data-driven decision ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Director of Client Services - 1034
Moscow, ID · On-site
This role combines leadership, customer success, consultative sales, and data-driven decision ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
This role combines leadership, customer success, consultative sales, and data-driven decision ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Quick apply
This role combines leadership, customer success, consultative sales, and data-driven decision ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Establish customer success goals, support onboarding, and monitor account health against defined ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Quick apply
Establish customer success goals, support onboarding, and monitor account health against defined ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Account Manager I - 1035
Moscow, ID · On-site
Establish customer success goals, support onboarding, and monitor account health against defined ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Account Manager I - 1035
Moscow, ID · On-site
Establish customer success goals, support onboarding, and monitor account health against defined ... Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID ...
Senior Director, Product Operations - 1015
Moscow, ID · On-site
$109K - $145K/yr
Lightcast is seeking a strategic, execution-focused leader to scale and optimize the product ... Partner with Sales, Marketing, and Customer Success to support go-to-market alignment * Establish ...
Senior Director, Product Operations - 1015
Moscow, ID · On-site
$109K - $145K/yr
Lightcast is seeking a strategic, execution-focused leader to scale and optimize the product ... Partner with Sales, Marketing, and Customer Success to support go-to-market alignment * Establish ...
Account Executive I - 1040
Moscow, ID · On-site
Partner cross-functionally (legal, product, customer success) to close deals and support clients * Represent Lightcast professionally in client-facing interactions Education and Experience:
Account Executive I - 1040
Moscow, ID · On-site
Partner cross-functionally (legal, product, customer success) to close deals and support clients * Represent Lightcast professionally in client-facing interactions Education and Experience:
Account Executive I - 1040
Moscow, ID · On-site +1
Partner cross-functionally (legal, product, customer success) to close deals and support clients * Represent Lightcast professionally in client-facing interactions Education and Experience:
Account Executive I - 1040
Moscow, ID · On-site +1
Partner cross-functionally (legal, product, customer success) to close deals and support clients * Represent Lightcast professionally in client-facing interactions Education and Experience:
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Full-time
Posted 22 days ago
Job description
As a Customer Success Associate, you will build strong client relationships, support product adoption, and help ensure an exceptional customer experience.
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This is a great opportunity for an entry-level professional who is eager to gain hands-on experience in customer success, SaaS, and labor market analytics.
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By understanding client needs and delivering thoughtful, responsive support, you will help organizations leverage our labor market insights to make informed workforce decisions and achieve their goals.
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Major Responsibilities: - Serve as the primary point of contact for assigned clients, building strong relationships and ensuring a positive customer experience.
- Partner with Sales, Product, and Support teams to deliver seamless client engagement and drive successful outcomes.
- Lead client onboarding activities, including product implementation, training, and adoption of best practices.
- Proactively engage customers to understand business objectives, address challenges, and identify opportunities to expand value.
- Monitor account health and usage trends, leveraging data to provide strategic recommendations and drive customer success.
- Facilitate training sessions, product demonstrations, and webinars to increase product knowledge and utilization.
- Respond to customer inquiries, coordinate issue resolution, and ensure timely follow-up on client needs.
- Capture and communicate customer feedback, insights, and enhancement requests to support product innovation and continuous improvement.
- Prepare and deliver business reviews and performance reports that demonstrate value, outcomes, and return on investment.
- 1–3 years of experience in customer success, account management, client services, or other customer-facing roles, preferably within a SaaS, technology, or data-driven environment.
- Experience using CRM platforms (e.g., Salesforce) and business productivity tools; familiarity with HR technology, workforce solutions, or analytics platforms is a plus.
- Exceptional verbal and written communication skills, with the ability to translate complex concepts into clear, actionable guidance for diverse audiences.
- Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
- Analytical mindset with the ability to interpret data, identify trends, and provide meaningful recommendations to clients.
- Customer-focused, proactive, and solution-oriented, with a passion for helping clients achieve their goals.
- Ability to work collaboratively across teams and build effective relationships with both internal stakeholders and external customers.
Lightcast is a global leader in labor market analytics, with headquarters in Moscow, Idaho, and offices across the United Kingdom, Europe, and India. Through partnerships spanning six continents, we empower organizations, educators, workforce agencies, and communities with the data and insights needed to make informed decisions about talent, education, and economic development. Our mission is to drive prosperity and opportunity by helping people, institutions, and businesses better understand and navigate the world of work.
Lightcast is proud to be an equal opportunity employer and is committed to fostering a workplace where diverse perspectives, experiences, and ideas are valued and respected. We believe innovation thrives when people can bring their authentic selves to work, and we welcome talented individuals from all backgrounds to join our team. Together, we are building an inclusive culture where everyone has the opportunity to contribute, grow, and make a meaningful impact.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.