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Physical Security Systems Engineer

Infobahn SoftWorld Inc

Austin, TX • On-site

Contractor

Re-posted 7 days ago


Job description

Job Description: Physical Security Systems Engineer

Location: Austin, TX (Remote)

Role Overview

We are seeking a motivated Physical Security Systems Engineer (Junior to Mid-Level) to support, maintain, and optimize enterprise physical security systems. This role involves working with access control platforms, video management systems (VMS), SQL databases, and internal integrations, while ensuring system uptime, reliability, and scalability.

Key Responsibilities

  • Administer, maintain, and troubleshoot Lenel OnGuard access control systems and integrated subsystems
  • Support enterprise Video Management Systems (VMS) such as Milestone, Genetec, or Avigilon
  • Monitor and optimize SQL databases, ensuring data integrity and reporting accuracy
  • Perform system health checks and ensure high availability of supported systems
  • Troubleshoot and resolve user issues, tickets, and escalations in a timely manner
  • Support internal applications and system integrations across platforms
  • Participate in on-call rotation for after-hours support
  • Collaborate with IT teams on servers, networking, and infrastructure
  • Develop and maintain documentation, SOPs, and user guides
  • Identify and implement automation opportunities using AI or scripting tools
  • Support system upgrades, patching, integrations, and compliance activities

Required Qualifications

  • Bachelor’s degree in Computer Science, IT, Engineering, or equivalent experience
  • 1–4 years of experience in physical security systems or IT support
  • Hands-on experience with Lenel OnGuard (certification required)
  • Experience with Video Management Systems (VMS) (Milestone, Genetec, Avigilon, etc.)
  • Strong knowledge of SQL (queries, database management)
  • Understanding of system administration, networking, and cybersecurity fundamentals
  • Strong troubleshooting and customer support skills
  • Self-motivated with strong communication and teamwork abilities

Preferred Skills

  • Experience with cloud or hybrid security platforms
  • Scripting/automation using PowerShell or Python
  • Exposure to AI-driven automation tools

Thanks

Sri Vardhan Chilakamukku
Infobahn SoftWorld Inc.


Infobahn Softworld logo

About Infobahn Softworld

Sourced by ZipRecruiter

Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

1996