Labcorp
Labcorp

112 Labcorp Customer Service Jobs Hiring Near You

Sr Service Representative

Miami, FL · On-site

$18.50 - $25.25/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Ability to problem solve customer issues * Ability to lift up to 50 lbs. * Ability to meet the ...

Senior Service Representative

Itasca, IL · On-site

$17.75 - $26/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Ability to problem solve customer issues * Ability to lift up to 50 lbs. * Ability to meet the ...

Sr Service Representative

Miami, FL · On-site

$18.50 - $25.25/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Ability to problem solve customer issues * Ability to lift up to 50 lbs. * Ability to meet the ...

Senior Service Representative

Itasca, IL · On-site

$17.75 - $26/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Ability to problem solve customer issues * Ability to lift up to 50 lbs. * Ability to meet the ...

Senior Medical Courier

Kingston, NY · On-site

$17.75 - $20/hr

Customer service experience Additional Job Standards: * Very punctual and strong time management ... LabCorp seeking a Sr. Service Representative to join our team in Kingston, New York. In this ...

Phlebotomist -Patient Service Center

Decatur, GA · On-site

$16.50 - $20.75/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Patient Service Technician

Fairfax, VA · On-site

$17.75 - $26/hr

... Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in either a Patient Service Center or Client office. In this role you will provide exceptional customer ...

Phlebotomy -Patient Service Center

Columbus, GA · On-site

$16 - $21.25/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist -Patient Service Center

Stockbridge, GA · On-site

$14.50 - $18/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist -Patient Service Center

Decatur, GA · On-site

$16.50 - $20.75/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist-Patient Service Center

Conyers, GA · On-site

$15 - $18.50/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist-Patient Service Center

Columbus, GA · On-site

$15.25 - $19/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Showing results 41-60

Labcorp Jobs Information

What is it like to work at Labcorp?

Labcorp is a global life sciences company that values innovation, collaboration, and a commitment to improving healthcare outcomes. The company's structure is organized into various business units, including clinical trials, medical diagnostics, and genetic testing, with a focus on creating a work environment that fosters teamwork and professional growth. Working at Labcorp may appeal to candidates who are passionate about advancing medical research and improving patient care, as the company offers opportunities for career development and contributions to groundbreaking scientific discoveries.

What makes Labcorp an attractive place to work?

Labcorp is a leading global life sciences company that plays a critical role in advancing healthcare through innovative diagnostics and drug development. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professionals to work on cutting-edge projects and develop their skills in a stable and supportive setting. By joining Labcorp, individuals can contribute to the company's mission of improving human health and have access to a range of career development opportunities, from training and mentorship to leadership roles and advancement.

Do workers at Labcorp get paid breaks?

Sometimes. Only some people get paid breaks.
55% of people say they don’t get paid breaks.
Based on data from 115 people who took the Breakroom Quiz between March 2026 and September 2026.

Does Labcorp pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 149 people who took the Breakroom Quiz between March 2026 and September 2026.

At Labcorp, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 147 people who took the Breakroom Quiz between March 2026 and September 2026.

Are part-time workers able to get health insurance from Labcorp?

Only some people who work part-time can get health insurance.
44% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 9 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at Labcorp?

Most people who work part-time get paid time off.
77% of people who work part-time say they get paid time off
Based on data from 30 people who took the Breakroom Quiz between September 2025 and August 2026.

Is the health insurance from Labcorp affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 125 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get paid time off at Labcorp?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 158 people who took the Breakroom Quiz between March 2026 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 66% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 74 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers at Labcorp worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 98 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Labcorp workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 86 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it for Labcorp workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 55 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it to get time off at Labcorp?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 132 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Labcorp managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
44% of people say their manager changes their shift schedule at the last minute.
Based on data from 90 people who took the Breakroom Quiz between September 2025 and September 2026.

Do jobs at Labcorp spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 93 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it to take sick days at Labcorp?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 139 people who took the Breakroom Quiz between March 2026 and September 2026.

Is a Labcorp job good for students?

Most students say this is a good place to work if you’re studying.
74% of students report this is a good place to work if you’re studying.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Labcorp good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 146 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Labcorp feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 140 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Labcorp get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 121 people who took the Breakroom Quiz between March 2026 and September 2026.

Is it stressful to work at Labcorp?

Most people feel stressed here.
72% of people say they often feel stressed at work.
Based on data from 149 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Labcorp enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 134 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Labcorp recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 160 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get enough training when they start at Labcorp?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 150 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get support to advance at Labcorp?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 135 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people think Labcorp’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 144 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers feel well informed about how Labcorp is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 140 people who took the Breakroom Quiz between March 2026 and September 2026.

What are the most popular job types at Labcorp?

    Infographic showing various Customer Service job openings at Labcorp in the United States as of September 2026, with employment types broken down into 4% As Needed, 73% Full Time, 22% Part Time, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

    Customer Service Support Representative - Microbiology (onsite)

    Birmingham, AL • On-site

    Personal Genome Diagnostics
    Biotechnology Research and Development • 11 - 50 employees

    $15 - $20.50/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    This job post has expired 2 days ago. Applications are no longer accepted.


    Job description

    Customer Service Representative

    Labcorp is seeking an on-site Customer Service Representative to join our team in Birmingham, AL.

    Work Schedule: Monday - Friday 7:00am - 3:30pm (rotating weekends).

    Job Responsibilities:

    • Act a liaison between Labcorp, the customer base and patients
    • Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
    • Speak with customers in a courteous, friendly, and professional manner using protocol procedures
    • Inquire, clarify, and confirm customer requirements and understanding of the solution
    • Provide additional customer education and information as needed
    • Qualify and establish inbound new customers requesting Labcorp's products and services
    • Work in multiple databases to research complex issues and questions
    • Notify clients of test results in a timely and accurate manner
    • Review test forms for accuracy and report any discrepancies
    • Participate in activities designed to improve customer satisfaction and business performance
    • Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance

    Minimum Qualifications:

    • High School Diploma or equivalent
    • 3 months or more of customer service experience

    Preferred Qualifications:

    • Associate's degree
    • 3 months or more of contact center or call center environment
    • 3 months or more of healthcare industry experience, such as a physician's office or a hospital

    Additional Job Standards:

    • Proficient with Microsoft Office programs
    • Experience with Salesforce.com and/or Laboratory Information Systems
    • Possess a high level of professionalism and a strong customer service orientation
    • Ability to work independently and within a team environment
    • High level of attention to detail with the ability to prioritize and multitask
    • Ability to work in a fast paced production environment and meet established turn-around times
    • Strong communication skills; both written and verbal
    • Ability to handle the physical requirements of the position
    • Flexibility to work overtime or other shifts depending on business needs

    At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference.

    Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

    Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We encourage all to apply.