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60 Icm Operations Administrator Jobs Hiring Near You

Forma.ai

Senior Product Manager- ICM Operations

Toronto, ON · On-site

CA$140K - CA$180K/yr

... team, client admins and client end users. Partner with engineering to shape features, refine ... ICM platform, Core Services, and BI capabilities Build relationships across engineering, operations ...

Harris County

Deputy Court Administrator

Houston, TX · On-site

Criminal, Civil, Family and Juvenile District Courts operations managers; administrative services ... Institute for Court Management (ICM) Fellow graduate, Certified Court Executive (CCE), or Certified ...

Harris County

Deputy Court Administrator

Houston, TX · On-site

$118K - $182K/yr

Criminal, Civil, Family and Juvenile District Courts operations managers; administrative services ... Institute for Court Management (ICM) Fellow graduate, Certified Court Executive (CCE), or Certified ...

Harris County

Deputy Court Administrator

Houston, TX

$118K - $182K/yr

Criminal, Civil, Family and Juvenile District Courts operations managers; administrative services ... Institute for Court Management (ICM) Fellow graduate, Certified Court Executive (CCE), or Certified ...

Harris County, TX

Deputy Court Administrator

Houston, TX · On-site

$118K - $182K/yr

Criminal, Civil, Family and Juvenile District Courts operations managers; administrative services ... Institute for Court Management (ICM) Fellow graduate, Certified Court Executive (CCE), or Certified ...

GovernmentJobs.com

Deputy Court Administrator

Houston, TX · On-site

$118K - $182K/yr

Criminal, Civil, Family and Juvenile District Courts operations managers; administrative services ... Institute for Court Management (ICM) Fellow graduate, Certified Court Executive (CCE), or Certified ...

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Infographic showing various Operations Administrator job openings at Icm in the United States as of August 2026, with employment types broken down into 14% Full Time, and 86% Part Time. Highlights an 100% Physical job distribution.

Senior Product Manager- ICM Operations

Forma.ai

Toronto, ON • On-site

CA$140K - CA$180K/yr

Full-time

Posted 12 days ago

Job description

The Role
Forma is hiring a Product Manager to lead key initiatives across our ICM Operations platform, spanning Core Services and Business Intelligence (BI). This includes workflows, automation, APIs, claims management, and next-generation reporting and data capabilities.
This role is for someone who can take full ownership of a product area, not just manage a backlog. We're looking for a strategic product leader who starts with the business problem, understands the user workflow end to end, and partners cross-functionally to define the right solutions. Success in this role requires strong product judgment, a deep understanding of operational processes and user pain points, and the ability to balance strategic thinking with practical execution.
What You'll Do
Reporting to the VP of Engineering, you will own a portfolio of platform capabilities end to end. You'll work closely with engineering, operations, and leadership to identify the most important problems to solve, shape requirements, and prioritize high-impact investments.
We're looking for someone who brings strong product thinking and operational awareness to help evolve how internal teams and customers interact with mission-critical systems-from approvals and ticketing to policy engines and data exploration.
Strong expertise in data visualization and business intelligence tools. This person should be comfortable working with dashboards, with a keen ability to select and articulate the most effective visualizations for a given problem. They can translate customer needs into thoughtful, scalable solutions, designing patterns that not only address specific use cases but can also be adapted and reused across a broader client base.
The Role's Key Responsibilities Are Listed Below:
Own product requirements and feature prioritization for core services and business intelligence products
Translate unstructured and complex input from customers, leadership, and your own experience into structured business problems, use cases, user flows, and product ideas
Able to emphasize various end user personas such as internal implementation team, client admins and client end users.
Partner with engineering to shape features, refine requirements, and make prioritization tradeoffs
Drive alignment across engineering, operations, and leadership on priorities, sequencing, and desired outcomes
Collaborate with operations and marketing teams for product release activities
Gather and synthesize feedback from customers and senior leadership
Communicate product vision and roadmap to internal teams and customers
Operate with high ownership; driving clarity, making decisions, and moving forward in ambiguity
Create lightweight wireframes and prototypes to quickly validate ideas
What We're Looking For:
You have comprehensive experience in using and building business intelligence tools, ticketing systems, and administrative tools
You have good understanding of best data visualization practices and how to build them for scale for enterprises
You're excited to apply that expertise to build better tooling
You're comfortable owning a product area end to end
You're collaborative and enjoy working cross-functionally
You're pragmatic, decisive, and outcomes-focused
You're a strong written and verbal communicator
What Success Looks Like:
First 30 Days - Learn & Understand
Ramp up on Forma's ICM platform, Core Services, and BI capabilities
Build relationships across engineering, operations, and leadership
Understand key personas and end-to-end workflows
Review current roadmap, dashboards, and operational processes
Identify initial gaps and quick wins
Success: Clear understanding of the product, users, and key pain points
60 Days - Define & Drive
Own a product area within Core Services or BI
Turn ambiguous inputs into clear requirements and user flows
Partner with engineering to scope and prioritize features
Propose improvements to workflows and data visualization
Align stakeholders on priorities and roadmap direction
 
Success: Actively shaping priorities and driving alignment
90 Days - Deliver & Scale
Own roadmap and execution end-to-end
Launch initial features or improvements
Establish scalable patterns for BI and operations
Define success metrics and incorporate user feedback
Drive longer-term product direction
Success: Delivering impact and operating as an autonomous product leader
 

Additional Job Info:

  • This position is for an existing vacancy
  • Salary range: $140K - $180K CAD

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