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Sales Solution Engineer

United States | Remote (West Coast)

About the Role

Hyland is looking for a dynamic and technically savvy Sales Solution Engineer to join our sales team. In this role, you will provide technical and industry expertise throughout the pre-sales process, partnering closely with customers to understand their needs, craft innovative solution strategies, and demonstrate the power of Hyland's platform. If you're a trusted advisor who thrives on solving complex challenges and loves being at the intersection of technology and business, this role is for you.

Technology Tools

• Languages & Frameworks: Java/J2EE, .NET, JavaScript


• Integration Standards: REST/SOAP/ESB


• Platforms: Enterprise Content Management (ECM) Platforms


• Internal Toolsets: Hyland Software Toolsets

Your Role Responsibilities — Here's What You'll Do

• Act as the technical lead for multiple, complex customer engagements, applying deep expertise in Hyland's solutions and/or relevant verticals to consult with customers, identify technical needs, establish requirements, and formulate winning solution strategies.


• Create and present compelling demonstrations of proposed solution strategies to key customer stakeholders to drive validation, buy-in, and confidence in Hyland's platform.


• Operate as a recognized expert in ECM, vertical markets, and the technical intricacies of solutions; serve as a liaison to other departments and contribute as an innovative thought leader to the overall growth and quality of the team.


• Provide technical responses for RFPs and develop internal documentation standards to ensure consistency and adherence to process.


• Coordinate seamlessly with global services to transition key customer information, remaining actively involved to ensure a smooth handoff and continued customer success.


• Mentor, coach, train, and provide feedback to team members; partner with development to advocate for solution enhancements and present at trade shows, conferences, and events.

Role Essentials — What You Bring

• Bachelor's degree or an equivalent combination of education and experience.


• Demonstrated experience as a Sales Solution Engineer with expertise in technical sales and a relevant industry or technology.3 + years experience as a Sales Solution Engineer


• Significant experience with Enterprise Content Management (ECM) and software implementation methodologies.


• Strong understanding of modern development frameworks and integration standards, including Java/J2EE, .NET, JavaScript, and REST/SOAP/ESB.


• Up to 60% travel time required.

What We'd Like to See — Preferred Skills

• Driven to learn and stay current professionally, including keeping up to speed on AI-centric models and emerging technologies.


• Demonstrated ability to develop and deliver engaging, informative, and compelling presentations to a variety of audiences.


• Excellent collaboration and communication skills — able to speak and write with ease, clarity, and impact, using a style appropriate to the subject and audience.


• Creative problem-solver with the ability to leverage Hyland's software toolsets to develop innovative solutions for customers.


• Self-directed with the ability to manage projects to completion in a fast-paced, deadline-driven environment.


• 3+ years hands on experience selling techical related services

Benefits

• 401(k) Retirement Savings


• Flexible Schedule


• Paid Time Off


• Medical, Dental & Vision


• Volunteer Paid Time Off


• Wellness Reimbursement


• Paid Parental Leave


• Sabbatical Program

Based on individual states' employment laws, the following details are provided to comply with relevant salary posting requirements: base salary range of $125,000 – $154,000 per year, eligible for benefits and variable compensation.