Hexagon AB
Hexagon AB

60 Hexagon Ab Desktop Support Jobs Hiring Near You

ETQ is part of Hexagon, a global leader in sensor, software and autonomous solutions that are ... Implement and maintain CI/CD pipelines to support continuous integration and continuous delivery.

ETQ is part of Hexagon, a global leader in sensor, software and autonomous solutions that are ... Implement and maintain CI/CD pipelines to support continuous integration and continuous delivery.

... Hexagon's OnCall Records system. The ideal candidate will have strong SQL scripting skills ... need to support your ambitions, no matter who you are or where you are in the world. Everyone is ...

This application suite is a web-based set of solutions that support the Public Safety market ... skills Power BI Desktop JavaScript / TypeScript CSS HTML React Node.js Git C# / .NET Java ...

IT Support Senior Engineer Job Location (Short): New York - Home Office, New York-USA Workplace Type: Hybrid Req Id: 2993 Responsibilities Octave is seeking a personable, customer-focused IT Services ...

These mission-critical, web-based solutions support call-taking, dispatch, situational awareness, records management, mobile operations, and analytics. Experience in the Public Safety domain is ...

Remote Req Id: 3071 Responsibilities Octave is hiring a Senior Content Writer to support the North American Public Safety Regional Development and Integration team. In this role, you'll help turn ...

Octave is seeking a highly skilled MDM Architect with expertise in Dun & Bradstreet (D&B) data to design, implement, and optimize enterprise master data solutions that directly support business ...

Senior MDM Analyst

Madison, AL · On-site

$77.10K - $97.30K/yr

The Data Analyst will support the MDM team by analyzing data and ensuring data quality. Data analysis will be done to ingest master data related to frequent merger and acquisition (M&A) activity as ...

Senior Scrum Master

Madison, AL · On-site

$46 - $62.75/hr

These mission-critical, web-based solutions support call-taking, dispatch, situational awareness, records management, mobile operations, and analytics. Experience in the Public Safety domain is ...

Experience supporting customers with configuring their business processes, reports and interfaces with external systems utilizing script and webservice APIs for integration through knowledge of ...

Senior Project Accountant

Madison, AL · On-site

$70.90K - $91.50K/yr

And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the ...

And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the ...

Showing results 21-40

Hexagon AB Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are the most popular job types at Hexagon Ab?
    What are the most popular jobs at Hexagon Ab?
    What are the most popular categories at Hexagon Ab?
    Infographic showing various Desktop Support job openings at Hexagon Ab in the United States as of May 2026, with employment types broken down into 2% Internship, 94% Full Time, 2% Part Time, 1% Contract, and 1% Nights. Highlights an 65% Physical, 2% Hybrid, and 33% Remote job distribution.
    DevOps Consultant

    DevOps Consultant

    Hexagon AB

    Roanoke, VA • On-site

    Other

    This job post has expired today. Applications are no longer accepted.


    Job description

    DevOps Consultant
    Job Location (Short): Atlanta, Georgia-USA | Hampton, Virginia-USA | Houston, Texas-USA | Madison, Alabama-USA | Roanoke, Virginia-USA
    Workplace Type: Hybrid
    Req Id: 3027
    Responsibilities
    ETQ is the leader in Quality and Environmental Health and Safety Management Software Solutions in the industry. ETQ is the preferred solution for Fortune 100 companies and startup companies alike. We work with some of the largest brands in the world. ETQ is part of Hexagon, a global leader in sensor, software and autonomous solutions that are driving the digital transformation of manufacturing and industrial sectors. ETQ is a rapidly growing company building products that make the world safer and better.
    Job Summary: We are seeking a highly skilled and experienced Principal DevSecOps Engineer to join our team. The ideal candidate will have a strong background in Infrastructure as Code (IaC), Release Management, and a deep understanding of DevSecOps practices. This role will be responsible for designing, implementing, and maintaining secure and scalable infrastructure solutions, as well as managing the release process to ensure smooth and efficient deployments. You will work closely with Development and Infrastructure teams.
    Key Responsibilities:

    • Manage the release process, including planning, scheduling, and coordinating releases to ensure smooth and efficient deployments.
    • Design, implement, and maintain secure and scalable infrastructure solutions using Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation.
    • Collaborate with development and operations to integrate security best practices into the DevOps pipelines.
    • Automate and streamline deployment processes to improve efficiency and reduce manual intervention.
    • Monitor and troubleshoot infrastructure and application issues to ensure high availability and performance.
    • Implement and maintain CI/CD pipelines to support continuous integration and continuous delivery.
    • Conduct security assessments and audits to identify and mitigate vulnerabilities in the infrastructure and applications.
    • Stay up-to-date with the latest industry trends and best practices in DevSecOps, IaC, and Release Management.
    Education / Qualifications
    • 7+ years experience or 5+ years with Bachelor's degree in Computer Science, Engineering, or a related field.
    • Proven experience as a Senior level DevSecOps Engineer, DevOps Engineer, or similar role.
    • Strong knowledge of Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation.
    • Experience with release management and deployment automation.
    • Proficiency in scripting languages such as Python, Bash, or PowerShell.
    • Familiarity with CI/CD tools such as Jenkins, GitLab CI, or CircleCI.
    • Understanding of security best practices and experience with security tools and frameworks.
    • Excellent problem-solving and troubleshooting skills.
    • Strong communication and collaboration skills.
    Preferred Qualifications:
    • Experience with cloud platforms such as AWS, Azure, or Google Cloud.
    • Knowledge of containerization technologies such as Docker and Kubernetes.
    • Certification in DevOps, Security, or Cloud technologies.

    About Octave
    Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
    Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
    Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
    Why work for Octave?
    All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
    Everyone is welcome
    At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
    Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.