Greystar
Greystar

23 Greystar Marketing Associate Jobs Hiring Near You

Customer Service Associate

Canvas, WV · On-site

$10.75 - $15/hr

To learn more, visit www.greystar.com. SUMMARY Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy ...

Leasing Associate (6-month FTC)

Lytton, IA · On-site

$15.75 - $21.25/hr

... greystar.com. SUMMARY The Leasing Associate delivers all daily operational responsibilities, creating an exceptional 24/7 Resident experience. Day to day duties for the Community include marketing ...

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Greystar Jobs Information

What is it like to work at Greystar?

Greystar is a company that values a collaborative and dynamic work environment, prioritizing teamwork and innovation to drive growth and success. As a leading real estate company, Greystar offers a diverse range of roles and opportunities, from property management and development to marketing and finance, with a focus on delivering exceptional customer experiences and creating vibrant communities. For potential candidates, working at Greystar may appeal to those who are passionate about the real estate industry, enjoy a fast-paced and entrepreneurial culture, and are motivated by the opportunity to make a meaningful impact in the lives of residents and communities.

What makes Greystar an attractive place to work?

Greystar is a leading global real estate company that specializes in property management, development, and investment, with a strong reputation for delivering high-quality services and innovative solutions. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic and supportive environment that fosters professional development and teamwork. By joining Greystar, individuals can contribute to shaping the future of the real estate industry, gain valuable experience, and develop their skills in a fast-paced and rapidly evolving sector.

Do workers at Greystar get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Greystar pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 95 people who took the Breakroom Quiz between August 2025 and August 2026.

At Greystar, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
68% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Greystar?

Only some people who work part-time can get health insurance.
40% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between November 2024 and February 2025.

Is the health insurance from Greystar affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Greystar?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 101 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 18% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 56 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at Greystar worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Greystar workers get to choose the shifts they work?

Most people get to choose which shifts they work.
72% report that they have enough control over which shifts they work.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Greystar workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 58 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to get time off at Greystar?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Greystar managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at Greystar spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Greystar?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Greystar job good for students?

Most students say this is a good place to work if you’re studying.
87% of students report this is a good place to work if you’re studying.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Greystar good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Greystar feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Greystar get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 87 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Greystar?

Some people feel stressed here.
62% of people say they often feel stressed at work.
Based on data from 93 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Greystar enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Greystar recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 101 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Greystar?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 95 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Greystar?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Greystar’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 88 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Greystar is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 96 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Marketing Associate job openings at Greystar in the United States as of September 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Associate

Canvas, WV • On-site

Greystar
Real Estate and Rental and Leasing • 10K+ employees

$10.75 - $15/hr

Full-time

Re-posted 17 days ago


Key responsibilities

  • Supports the creation of a positive resident experience through customer service and community activities.

  • Responds to resident queries and complaints, and undertakes appropriate actions in line with procedures.

  • Completes administrative tasks such as logging maintenance requests, preparing notices, and updating databases.


Greystar rating

8.0

Company rating: 8.0 out of 10

Based on 290 frontline employees who took The Breakroom Quiz


Job description

ABOUT GREYSTAR


Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.

JOB DESCRIPTION

Key Role Responsibilities

  • Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.
  • Supports the creation of a positive, memorable experience for residents
  • Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
  • Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar's complaints procedure.
  • Supports events and activities within the Community
  • Establishes and maintains relationships with University clients.
  • Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.
  • Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.
  • Undertakes marketing activities such as attending open days and leafleting to promote the property.
  • Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions.
  • Assists with summer Community preparations, including move-in and move-out processes.
  • Completes Health and Safety compliance activities in line with the Company's policies and procedures.
  • Participates where required in an on call roster to provide out of hours emergency support for the Community.
  • Chase outstanding rent arrears following rent collection procedures in meeting property targets.
  • Promote tenancy extensions and other revenue streams such as vending
  • Raise purchase orders in accordance with procedures
  • Ensure tenant refunds are completed in a timely manner and in line with Greystar's policy.
  • Look to maximise efficiency of utilities.

Key Relationships

  • Onsite Team Members

About You

Knowledge & Qualifications

  • Good level of general education
  • Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems)
  • A knowledge and understanding of UK Health and Safety requirements and legislation

Experience & Skills

Essential

  • Excellent customer service skills and significant experience in a customer facing service delivery role.
  • Good team player with strong relationship building and influencing skills
  • Ability to act autonomously, taking decisions and/or action when required.
  • Fluent English verbal and written communication skills
  • Excellent organisation skills with the ability to multi task and prioritise
  • Numerical skills necessary to complete the above activities
  • Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience
  • Flexible approach to work and adaptable to thrive in a changing environment.
  • Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.


What Greystar employees say

Pay

Benefits

Hours and flexibility

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