... sale of Gerdau product(s) to our customers (i.e., revenue generation). Primary Duties ... Service, Fulfillment and Marketing groups to ensure customers are sending in orders and accepting ...
60 Gerdau Customer Service Manager Jobs Hiring Near You
... sale of Gerdau product(s) to our customers (i.e., revenue generation). Primary Duties ... Service, Fulfillment and Marketing groups to ensure customers are sending in orders and accepting ...
At Gerdau, we empower our people to grow, thrive, and make a difference-together. With a culture ... Health Advocate Services * Employee Assistance Program * Tuition Reimbursement Program * Career ...
At Gerdau, we empower our people to grow, thrive, and make a difference-together. With a culture ... Health Advocate Services * Employee Assistance Program * Tuition Reimbursement Program * Career ...
DRIVER - MR
Oklahoma City, OK · On-site
$28.56/hr
Strong customer service skills What You'll Do * Safely operate diesel straight trucks and tractor ... Gerdau believes in equal employment opportunity related to all employees and applicants for ...
DRIVER - MR
Oklahoma City, OK · On-site
$28.56/hr
Strong customer service skills What You'll Do * Safely operate diesel straight trucks and tractor ... Gerdau believes in equal employment opportunity related to all employees and applicants for ...
DATA ANALYST
Tampa, FL · On-site
At Gerdau, we empower our people to grow, thrive, and make a difference-together. With a culture ... Collaborate with cross-functional teams, including marketing, IT, and customer service, to ensure ...
DATA ANALYST
Tampa, FL · On-site
At Gerdau, we empower our people to grow, thrive, and make a difference-together. With a culture ... Collaborate with cross-functional teams, including marketing, IT, and customer service, to ensure ...
DRIVER - MR
Oklahoma City, OK · On-site
$28.56/hr
Strong customer service skills What You'll Do * Safely operate diesel straight trucks and tractor ... Gerdau believes in equal employment opportunity related to all employees and applicants for ...
DRIVER - MR
Oklahoma City, OK · On-site
$28.56/hr
Strong customer service skills What You'll Do * Safely operate diesel straight trucks and tractor ... Gerdau believes in equal employment opportunity related to all employees and applicants for ...
Regional Procurement Manager
Midlothian, TX · On-site
$110 - $140/hr
MIDLOTHIAN, Texas, US, 76065 At Gerdau, we empower our people to grow, thrive, and make a ... Lead SPOT procurement operations for indirect materials, service, and all commodities * Develop and ...
Regional Procurement Manager
Midlothian, TX · On-site
$110 - $140/hr
MIDLOTHIAN, Texas, US, 76065 At Gerdau, we empower our people to grow, thrive, and make a ... Lead SPOT procurement operations for indirect materials, service, and all commodities * Develop and ...
Industrial Electrician
$106K - $116K/yr
Gerdau Steel is a global leader in the steel industry, thriving across diverse market conditions ... Service the electrical aspect of pumps, motors, cranes, and hydraulic/pneumatic systems as needed.
Industrial Electrician
$106K - $116K/yr
Gerdau Steel is a global leader in the steel industry, thriving across diverse market conditions ... Service the electrical aspect of pumps, motors, cranes, and hydraulic/pneumatic systems as needed.
Regional Sales Representative
Tampa, FL · On-site
... sale of Gerdau product(s) to our customers (i.e., revenue generation) Primary Duties ... Service, Fulfillment and Marketing groups to ensure customers are sending in orders and accepting ...
Regional Sales Representative
Tampa, FL · On-site
... sale of Gerdau product(s) to our customers (i.e., revenue generation) Primary Duties ... Service, Fulfillment and Marketing groups to ensure customers are sending in orders and accepting ...
At Gerdau, we empower our people to grow, thrive, and make a difference-together. With a culture ... Health Advocate Services * Employee Assistance Program * Tuition Reimbursement Program * $64000 ...
At Gerdau, we empower our people to grow, thrive, and make a difference-together. With a culture ... Health Advocate Services * Employee Assistance Program * Tuition Reimbursement Program * $64000 ...
Plant Utility B
Fort Smith, AR · On-site
$64K/yr
At Gerdau, we empower our people to grow, thrive, and make a difference-together. With a culture ... Health Advocate Services * Employee Assistance Program * Tuition Reimbursement Program * $64000 ...
Plant Utility B
Fort Smith, AR · On-site
$64K/yr
At Gerdau, we empower our people to grow, thrive, and make a difference-together. With a culture ... Health Advocate Services * Employee Assistance Program * Tuition Reimbursement Program * $64000 ...
Contract Administrator
Jackson, TN · On-site
Grant and manage customer access to self-service portals. * Track and reconcile inventory activity ... Gerdau believes in equal employment opportunity related to all employees and applicants for ...
Contract Administrator
Jackson, TN · On-site
Grant and manage customer access to self-service portals. * Track and reconcile inventory activity ... Gerdau believes in equal employment opportunity related to all employees and applicants for ...
This position reports to the Organization Development Manager. The Sr Organizational Development ... and other internal customers. Gerdau believes in equal employment opportunity related to all ...
This position reports to the Organization Development Manager. The Sr Organizational Development ... and other internal customers. Gerdau believes in equal employment opportunity related to all ...
... management skills - Exceptional communication and Interpersonal skills Benefits: Gerdau offers ... Services - Employee Assistance Program - Tuition Reimbursement Program Gerdau believes in equal ...
... management skills - Exceptional communication and Interpersonal skills Benefits: Gerdau offers ... Services - Employee Assistance Program - Tuition Reimbursement Program Gerdau believes in equal ...
... sale of Gerdau product(s) to our customers (i.e., revenue generation). Primary Duties ... Service, Fulfillment and Marketing groups to ensure customers are sending in orders and accepting ...
... sale of Gerdau product(s) to our customers (i.e., revenue generation). Primary Duties ... Service, Fulfillment and Marketing groups to ensure customers are sending in orders and accepting ...
This position reports to the Organization Development Manager. The Sr Organizational Development ... and other internal customers. Gerdau believes in equal employment opportunity related to all ...
This position reports to the Organization Development Manager. The Sr Organizational Development ... and other internal customers. Gerdau believes in equal employment opportunity related to all ...
Quality Metallurgist
Petersburg, VA · On-site
$81K - $100K/yr
Role Overview Reporting to the Quality Assurance Manager, the Sr Quality Metallurgist is ... Willingness to travel as needed to support customer and technical requirements. Gerdau believes in ...
Quality Metallurgist
Petersburg, VA · On-site
$81K - $100K/yr
Role Overview Reporting to the Quality Assurance Manager, the Sr Quality Metallurgist is ... Willingness to travel as needed to support customer and technical requirements. Gerdau believes in ...
REGIONAL ENERGY MANAGER
Whitby, ON · On-site
This position is responsible for energy and related supply and services procurement for the N/E facilities of Gerdau. NATURE AND SCOPE: The Regional Energy Manager is responsible for securing and ...
REGIONAL ENERGY MANAGER
Whitby, ON · On-site
This position is responsible for energy and related supply and services procurement for the N/E facilities of Gerdau. NATURE AND SCOPE: The Regional Energy Manager is responsible for securing and ...
Contract Administrator
Jackson, TN · On-site
Grant and manage customer access to self-service portals. * Track and reconcile inventory activity ... Gerdau believes in equal employment opportunity related to all employees and applicants for ...
Contract Administrator
Jackson, TN · On-site
Grant and manage customer access to self-service portals. * Track and reconcile inventory activity ... Gerdau believes in equal employment opportunity related to all employees and applicants for ...
REGIONAL ENERGY MANAGER
$61K - $82K/yr
... supply and services procurement for the N/E facilities of Gerdau. DIMENSIONS: 1. Number of ... The Regional Energy Manager is responsible for securing and maintaining competitive arrangements ...
REGIONAL ENERGY MANAGER
$61K - $82K/yr
... supply and services procurement for the N/E facilities of Gerdau. DIMENSIONS: 1. Number of ... The Regional Energy Manager is responsible for securing and maintaining competitive arrangements ...
Coordinate and manage CAPEX projects, including data compilation and analysis. Assist location ... and services. All efforts must be directed for preventive actions. Gerdau believes in equal ...
Coordinate and manage CAPEX projects, including data compilation and analysis. Assist location ... and services. All efforts must be directed for preventive actions. Gerdau believes in equal ...
Gerdau Jobs Information
What is it like to work at Gerdau?
Gerdau is a company that prioritizes a culture of innovation, sustainability, and social responsibility, fostering a collaborative and dynamic work environment.
As a leading steel producer, Gerdau operates with a strong focus on safety, quality, and customer satisfaction, with a team structure that encourages open communication and knowledge sharing across departments and locations. The company's mission is to be a leading steel producer in the Americas, with a strong commitment to environmental stewardship and community development.
Working at Gerdau may appeal to candidates who are passionate about the steel industry, sustainability, and social responsibility, as well as those who value a collaborative work environment and opportunities for professional growth and development in a global company.
As a leading steel producer, Gerdau operates with a strong focus on safety, quality, and customer satisfaction, with a team structure that encourages open communication and knowledge sharing across departments and locations. The company's mission is to be a leading steel producer in the Americas, with a strong commitment to environmental stewardship and community development.
Working at Gerdau may appeal to candidates who are passionate about the steel industry, sustainability, and social responsibility, as well as those who value a collaborative work environment and opportunities for professional growth and development in a global company.
What makes Gerdau an attractive place to work?
Gerdau is a leading steel producer with a strong presence in the global market, known for its commitment to sustainability and innovation in the steel industry. The company offers a dynamic work environment that values collaboration, innovation, and continuous learning, with opportunities for employees to grow professionally and develop new skills. By joining Gerdau, individuals can contribute to the company's mission of creating value for its customers and stakeholders while advancing their own careers in a stable and supportive organization.
Do workers at Gerdau get paid breaks?
Yes. Most people get paid breaks.
95% of people say they get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.
95% of people say they get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.
Does Gerdau pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and August 2026.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and August 2026.
At Gerdau, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and August 2026.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and August 2026.
Is the health insurance from Gerdau affordable enough for their workers?
Most people say the health insurance costs are okay.
98% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between March 2025 and August 2026.
98% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between March 2025 and August 2026.
Do people get paid time off at Gerdau?
Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and August 2026.
97% of people say they get paid time off.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
- 54% of people with changing schedules find out their shifts one week or less ahead of time.
- 17% of people with changing schedules find out their shifts two weeks ahead of time.
- 8% of people with changing schedules find out their shifts three weeks ahead of time.
- 21% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers at Gerdau worry about hours?
Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
80% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
Do Gerdau workers get to choose the shifts they work?
Most people don’t get to choose which shifts they work.
68% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.
68% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it for Gerdau workers to change shifts?
Some people find it hard to change shifts.
55% of people report that it’s hard to change shifts if they need to.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and August 2026.
55% of people report that it’s hard to change shifts if they need to.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and August 2026.
How easy is it to get time off at Gerdau?
Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.
89% of people report it’s easy to get time off.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.
Do Gerdau managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.
Do jobs at Gerdau spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it to take sick days at Gerdau?
Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and August 2026.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and August 2026.
Is working at Gerdau good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
56% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.
56% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at Gerdau feel treated with respect by their managers?
Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.
79% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Gerdau get to take their breaks without interruption?
Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.
43% of people report that their breaks get interrupted.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.
Is it stressful to work at Gerdau?
Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and August 2026.
74% of people say they often feel stressed at work.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Gerdau enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.
40% of people report they don’t enjoy their job.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Gerdau recommend working with their team?
Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and August 2026.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people get enough training when they start at Gerdau?
Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and August 2026.
44% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people get support to advance at Gerdau?
Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and August 2026.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people think Gerdau’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and August 2026.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and August 2026.
Do workers feel well informed about how Gerdau is doing?
Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.
What other companies are hiring for Customer Service Manager jobs?
What are the most popular jobs at Gerdau?
What are the most popular categories at Gerdau?
Full-time
Re-posted 5 days ago
Gerdau rating
6.8
Based on 70 frontline employees who took The Breakroom Quiz
424th of 544 rated manufacturers
Job description
BASIC FUNCTION (Primary Purpose):
This jobs primary function is to build relationships with customers and help support the sale of Gerdau product(s) to our customers (i.e., revenue generation).
Primary Duties & Responsibilities:
%
Description of duty/responsibility
70%
Establish rapport, trust and strong relationships with customers via face to face meetings (in person); representing Gerdau as a company and understanding their business needs and how Gerdau can help meet those needs with our products and offerings. This includes calling on the current book of business and also looking with in the territory for brand new customer opportunities (networking, face to face visits, trade shows, current customers, etc.). Routinely need to create or review market analysis data to support growth in his/her territory, but should not be the main focus of the job. As an estimate, this position will spend no more than 30% of time looking at new customers and the remainder on existing customers.
15%
Establish the forecast for 2-3 months out based on customers' needs for tons (use both volume and price)
5%
Decision and analysis on pricing with customers in terms of what type of discount or rebate they are able to offer depending on size of customers, strategic impact and volume of the order.
10%
Collaborate with the Inside Sales, Customer Service, Fulfillment and Marketing groups to ensure customers are sending in orders and accepting orders when they come in.
Scope (brief description):
This position will be responsible for sales and volume within a specific territory and for a specific product line(s). This position will have established sales goals/quotas (volume, forecast accuracy, price) to attain within his/her territory. The approximate size/volume of territory is up to 10,000 tons per month. The mix of customers and tons can vary greatly from territory to territory and product to product.
Qualifications and Educational requirement(s):
Two - five years of sales experience and a four year degree from an accredited college or university.
Preferred experience in the following industries (not required): 1. Steel, 2. Metals Manufacturing, 3. Commodities pertaining to the steel industry, 4. Metals Distribution/Service Centers, 5. General Manufacturing (industrial, car).
Preferred experience with steel piling products.
Preferred degree in the following areas (not required): 1. Business with Sales and Marketing emphasis, 2. Engineering or Material sciences
Approximately 75% travel, preferred location EST time zone
Metrics for success:
This jobs primary function is to build relationships with customers and help support the sale of Gerdau product(s) to our customers (i.e., revenue generation).
Primary Duties & Responsibilities:
%
Description of duty/responsibility
70%
Establish rapport, trust and strong relationships with customers via face to face meetings (in person); representing Gerdau as a company and understanding their business needs and how Gerdau can help meet those needs with our products and offerings. This includes calling on the current book of business and also looking with in the territory for brand new customer opportunities (networking, face to face visits, trade shows, current customers, etc.). Routinely need to create or review market analysis data to support growth in his/her territory, but should not be the main focus of the job. As an estimate, this position will spend no more than 30% of time looking at new customers and the remainder on existing customers.
15%
Establish the forecast for 2-3 months out based on customers' needs for tons (use both volume and price)
5%
Decision and analysis on pricing with customers in terms of what type of discount or rebate they are able to offer depending on size of customers, strategic impact and volume of the order.
10%
Collaborate with the Inside Sales, Customer Service, Fulfillment and Marketing groups to ensure customers are sending in orders and accepting orders when they come in.
Scope (brief description):
This position will be responsible for sales and volume within a specific territory and for a specific product line(s). This position will have established sales goals/quotas (volume, forecast accuracy, price) to attain within his/her territory. The approximate size/volume of territory is up to 10,000 tons per month. The mix of customers and tons can vary greatly from territory to territory and product to product.
Qualifications and Educational requirement(s):
Two - five years of sales experience and a four year degree from an accredited college or university.
Preferred experience in the following industries (not required): 1. Steel, 2. Metals Manufacturing, 3. Commodities pertaining to the steel industry, 4. Metals Distribution/Service Centers, 5. General Manufacturing (industrial, car).
Preferred experience with steel piling products.
Preferred degree in the following areas (not required): 1. Business with Sales and Marketing emphasis, 2. Engineering or Material sciences
Approximately 75% travel, preferred location EST time zone
Metrics for success:
- Forecast Accuracy
- Hitting volume/tons and prices goals (revenue)
- Developing strong relationships with customers while balancing Gerdau's needs
About Gerdau
Sourced by ZipRecruiter
Industry
Mining of natural resources
Company size
5,001 - 10,000 Employees
Headquarters location
Tampa, FL, US