Gerdau
Gerdau

60 Gerdau Customer Service Manager Jobs Hiring Near You

... and customer service skills. Principal Accountabilities: * Responsible for dispatching dump ... service providers, Gerdau departments and locations, regional transportation managers, and mill ...

Deliver excellent customer service. * Promote and practice Gerdau's core values. * Participate in daily safety routines. Locations with Rail Operations For facilities with rail operations ...

Provide excellent customer service. * Promote and practice the core values of Gerdau. * Participation in daily safety routine. Locations with Rail: * For Operations that have rail; shift full and ...

The measures of performance are customer satisfaction, the personal and professional growth of each ... Provide health care services to all employees and contractors at Gerdau's Manitoba Mill, Recycling ...

Provide excellent customer service. * Promote and practice the core values of Gerdau. * Participation in daily safety routine. Locations with Rail: * For Operations that have rail; shift full and ...

Provide excellent customer service. * Promote and practice the core values of Gerdau. * Participation in daily safety routine. Locations with Rail: * For Operations that have rail; shift full and ...

Deliver excellent customer service. * Promote and practice Gerdau's core values. * Participate in daily safety routines. Locations with Rail Operations For facilities with rail operations ...

For customer service, the Quality Assurance Manager acts as a liaison with customers, quality inspection firms and external agencies to insure Gerdau is in compliance with all quality requirements.

For customer service, the Quality Assurance Manager acts as a liaison with customers, quality inspection firms and external agencies to insure Gerdau is in compliance with all quality requirements.

Provide excellent customer service. * Promote and practice the core values of Gerdau. * Participation in daily safety routine. Locations with Rail: * For Operations that have rail; shift full and ...

Mechanical Engineer (Project Manager)

Petersburg, VA · On-site

$75K - $103K/yr

... customer satisfaction, a commitment to our stakeholders, employees, and communities. Gerdau ... Health Advocate Services * Employee Assistance Program * Tuition Reimbursement Program * Career ...

Strong customer service skills What You'll Do * Safely operate diesel straight trucks and tractor ... Gerdau believes in equal employment opportunity related to all employees and applicants for ...

Provide excellent customer service. * Promote and practice the core values of Gerdau. * Participation in daily safety routine. Locations with Rail: * For Operations that have rail; shift full and ...

Maintain full accountability for the performance management of all Winnipeg Yard employees ... Health Advocate Services * Employee Assistance Program * Tuition Reimbursement Program Gerdau ...

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Gerdau Jobs Information

What is it like to work at Gerdau?

Gerdau is a company that prioritizes a culture of innovation, sustainability, and social responsibility, fostering a collaborative and dynamic work environment.

As a leading steel producer, Gerdau operates with a strong focus on safety, quality, and customer satisfaction, with a team structure that encourages open communication and knowledge sharing across departments and locations. The company's mission is to be a leading steel producer in the Americas, with a strong commitment to environmental stewardship and community development.

Working at Gerdau may appeal to candidates who are passionate about the steel industry, sustainability, and social responsibility, as well as those who value a collaborative work environment and opportunities for professional growth and development in a global company.

What makes Gerdau an attractive place to work?

Gerdau is a leading steel producer with a strong presence in the global market, known for its commitment to sustainability and innovation in the steel industry. The company offers a dynamic work environment that values collaboration, innovation, and continuous learning, with opportunities for employees to grow professionally and develop new skills. By joining Gerdau, individuals can contribute to the company's mission of creating value for its customers and stakeholders while advancing their own careers in a stable and supportive organization.

Do workers at Gerdau get paid breaks?

Yes. Most people get paid breaks.
95% of people say they get paid breaks.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Gerdau pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and July 2026.

At Gerdau, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Gerdau affordable enough for their workers?

Most people say the health insurance costs are okay.
98% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Gerdau?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 54% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Gerdau worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Gerdau workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Gerdau workers to change shifts?

Some people find it hard to change shifts.
54% of people report that it’s hard to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Gerdau?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Gerdau managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Gerdau spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Gerdau?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Gerdau good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
53% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Gerdau feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Gerdau get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Gerdau?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Gerdau enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Gerdau recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Gerdau?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Gerdau?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think Gerdau’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Gerdau is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and July 2026.
What are the most popular categories at Gerdau?
Infographic showing various Customer Service Manager job openings at Gerdau in the United States as of July 2026, with employment types broken down into 98% Full Time, and 2% Nights. Highlights an 100% Physical job distribution.
LOGISTICS ANALYST I

CA$57K - CA$62K/yr

Other

Posted 10 days ago


Gerdau rating

7.0

Company rating: 7.0 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

393rd of 528 rated manufacturers


Job description

Empowering people who build the future.

Metals Recycling Logistics Analyst, Whitby Office

Job Summary:

Perform diversified duties pertaining to maintaining current transportation structures within Gerdau freight system.  Responsible for assisting with negotiating proposals and verifying shipping procedures.  This position will solicit quotes and maintaining rate and freight tracking systems. 

Nature and Scope:

The Logistics Analyst coordinates activities with regional area shipping managers, mill shipping supervisors, and accounting personnel.  Incumbent will provide logistics information for routine and established accounts to the raw materials group, mill products sales, and other departments as required. This position serves as system wide administrator for freight systems by maintaining the freight rate tracking program, calculating various transportation rates, updating system with changes as required, and communicating between Gerdau shipping departments and information services.  Additionally, the incumbent will maintain carrier files and contracts. The incumbent must also possess the ability to process and disseminate large amounts of information, as well as problem solving skills, ability to multitask and customer service skills.

Principal Accountabilities:

  • Responsible for dispatching dump trailers and scows to bring materials into the Whitby Mill and Shredder as required. 
  • Responsible for assisting with negotiating proposals, establishing, and verifying shipping procedures. 
  • Responsible for assisting with the negotiation of confidential contracts, rates, and services, with dump trailer and scow carriers at the most effective cost. 
  • Analyzes, summarizes, and disseminates large amounts of highly confidential and classified information. 
  • Independently analyzes new rate proposals, economic conditions, increases, and rate changes as needed to determine carrier competitiveness.
  • Work with outside transportation service providers, Gerdau departments and locations, regional transportation managers, and mill shipping supervisors to obtain and provide information to meet logistics needs. 
  • Responsible for reviewing and evaluating, and processing customer, carrier, and company transportation issues. 
  • Prepares and files Freight Claim documentation with Transportation Vendors in accordance with policy, and disseminates claim information to Gerdau logistics, commercial, and financial personnel as needed.
  • Assists in investigating payment discrepancies, resolving issues related to incorrect data entry.
  • Performs other related duties as may arise and provides support as needed to shipping locations, sales department, or customers.

Qualifications and Experience:

  • Four-year degree, in business administration or in a related field from an accredited college or university,
  • Two years logistics experience.
  • Proficiency in Microsoft Office software (Excel, Word, and Access) 
  • Database management.

Additional Information: All uniforms and PPE provided
Job Type: Full-time SALARY: Expected Wage Range $57,280.00-62,000.00/year. This represents the expected hiring range and is inclusive of total compensation. This may not represent the full pay range for the position. The salary offered maybe higher than the posted range depending on several factors such as relevant skills, qualifications, and experience. Ability to commute/relocate: -Whitby, ON -  reliably commute or plan to relocate before starting work (required) Work Location: In person - In Compliance with Ontario's Bill 190, we confirm that this posting represents a current, existing vacancy within our organization. 

Gerdau believes in equal employment opportunity related to all employees and applicants for employment. It is the policy of Gerdau that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, color, national origin, citizenship, marital status, sex, age, sexual orientation, genetic information, gender identity, veteran status, disability, or other legally protected status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.  

If you are vision-impaired or have some other disability under the Americans with Disabilities Act / Accessible Canada Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Gerdau, please contact our Talent Acquisition Team at (866)-788-2798 or recruiting@gerdau.com


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