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20 Gerdau Customer Service Manager Jobs Hiring Near You

Gerdau

YARD OPERATOR I - MR

Minot, ND · On-site

Deliver excellent customer service while maintaining operational efficiency. * Support Gerdau's core values through professional and respectful interactions. Rail Operations (Location Dependent) For ...

Gerdau

YARD OPERATOR I - MR

Minot, ND · On-site

Deliver excellent customer service while maintaining operational efficiency. * Support Gerdau's core values through professional and respectful interactions. Rail Operations (Location Dependent) For ...

Gerdau

The measures of performance are customer satisfaction, the personal and professional growth of each ... Provide health care services to all employees and contractors at Gerdau's Manitoba Mill, Recycling ...

Gerdau

LOGISTICS ANALYST I

Whitby, ON

CA$57K - CA$62K/yr

... and customer service skills. Principal Accountabilities: * Responsible for dispatching dump ... service providers, Gerdau departments and locations, regional transportation managers, and mill ...

Gerdau

YARD OPERATOR I - MR

Minot, ND

Deliver excellent customer service while maintaining operational efficiency. * Support Gerdau's core values through professional and respectful interactions. Rail Operations (Location Dependent) For ...

Gerdau

YARD OPERATOR I

Charlottesville, VA · On-site

Provide excellent customer service. * Promote and practice the core values of Gerdau. * Participation in daily safety routine. Locations with Rail: * For Operations that have rail; shift full and ...

Gerdau

Mechanical Engineer (Project Manager)

Petersburg, VA · On-site

$75K - $103K/yr

... customer satisfaction, a commitment to our stakeholders, employees, and communities. Gerdau ... Health Advocate Services * Employee Assistance Program * Tuition Reimbursement Program * Career ...

Gerdau

YARD OPERATOR I - MR

Milan, TN · On-site

Provide excellent customer service. * Promote and practice the core values of Gerdau. * Participation in daily safety routine. Locations with Rail: * For Operations that have rail; shift full and ...

Gerdau

DRIVER - MR

Chattanooga, TN · On-site

Strong customer service skills What You'll Do * Safely operate diesel straight trucks and tractor ... Gerdau believes in equal employment opportunity related to all employees and applicants for ...

Gerdau

YARD OPERATOR I

Charlottesville, VA · On-site

Provide excellent customer service. * Promote and practice the core values of Gerdau. * Participation in daily safety routine. Locations with Rail: * For Operations that have rail; shift full and ...

Gerdau

YARD OPERATOR I - MR

Milan, TN · On-site

Provide excellent customer service. * Promote and practice the core values of Gerdau. * Participation in daily safety routine. Locations with Rail: * For Operations that have rail; shift full and ...

Gerdau

... efficient HR services at Gerdau's Manitoba operations - Mill, Recycling, Bradley and MFT. ... Performance Management - Coordinate performance reviews and performance improvement processes for ...

Gerdau

REGIONAL PROCUREMENT MANAGER

Midlothian, TX · On-site

At Gerdau, we empower our people to grow, thrive, and make a difference-together. With a culture ... Health Advocate Services * Employee Assistance Program * Tuition Reimbursement Program * Career ...

Gerdau

SUPERVISOR

Selkirk, MB

Maintain full accountability for the performance management of all Winnipeg Yard employees ... Health Advocate Services * Employee Assistance Program * Tuition Reimbursement Program Gerdau ...

Gerdau

Industrial Electrician

Petersburg, VA · On-site

$116K/yr

At Gerdau Steel, you'll enjoy the stability of a global manufacturer, six-figure earning potential ... One work location with no service calls, no customer complaints, and no traveling between job sites ...

Gerdau

YARD OPERATOR I

Union City, TN · On-site

Provide excellent customer service. * Promote and practice the core values of Gerdau. * Participation in daily safety routine. Locations with Rail: * For Operations that have rail; shift full and ...

Gerdau

YARD OPERATOR I - MR

Milan, TN

Provide excellent customer service. * Promote and practice the core values of Gerdau. * Participation in daily safety routine. Locations with Rail: * For Operations that have rail; shift full and ...

Gerdau

DRIVER - MR

Dyersburg, TN · On-site

$28.56/hr

Strong customer service skills What You'll Do * Safely operate diesel straight trucks and tractor ... Gerdau believes in equal employment opportunity related to all employees and applicants for ...

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Gerdau Jobs Information

What is it like to work at Gerdau?

Gerdau is a company that prioritizes a culture of innovation, sustainability, and social responsibility, fostering a collaborative and dynamic work environment.

As a leading steel producer, Gerdau operates with a strong focus on safety, quality, and customer satisfaction, with a team structure that encourages open communication and knowledge sharing across departments and locations. The company's mission is to be a leading steel producer in the Americas, with a strong commitment to environmental stewardship and community development.

Working at Gerdau may appeal to candidates who are passionate about the steel industry, sustainability, and social responsibility, as well as those who value a collaborative work environment and opportunities for professional growth and development in a global company.

What makes Gerdau an attractive place to work?

Gerdau is a leading steel producer with a strong presence in the global market, known for its commitment to sustainability and innovation in the steel industry. The company offers a dynamic work environment that values collaboration, innovation, and continuous learning, with opportunities for employees to grow professionally and develop new skills. By joining Gerdau, individuals can contribute to the company's mission of creating value for its customers and stakeholders while advancing their own careers in a stable and supportive organization.

Do workers at Gerdau get paid breaks?

Yes. Most people get paid breaks.
95% of people say they get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Gerdau pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and July 2026.

At Gerdau, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Gerdau affordable enough for their workers?

Most people say the health insurance costs are okay.
98% of people say the health insurance costs are okay
Based on data from 48 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Gerdau?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 54% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Gerdau worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Gerdau workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Gerdau workers to change shifts?

Some people find it hard to change shifts.
54% of people report that it’s hard to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Gerdau?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Gerdau managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Gerdau spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Gerdau?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Gerdau good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
55% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Gerdau feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Gerdau get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Gerdau?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Gerdau enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Gerdau recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Gerdau?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Gerdau?

Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think Gerdau’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Gerdau is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and July 2026.
What other companies are hiring for Customer Service Manager jobs?
What are the most popular jobs at Gerdau?
What are the most popular categories at Gerdau?
Infographic showing various Customer Service Manager job openings at Gerdau in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

YARD OPERATOR I - MR

Gerdau

Minot, ND • On-site

Full-time

Re-posted 7 hours ago

Gerdau rating

6.9

Company rating: 6.9 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

409th of 537 rated manufacturers

Job description

At Gerdau, we empower our people to grow, thrive, and make a difference-together. With a culture built on trust and teamwork, we offer meaningful work, continuous development, and opportunities to shape your future. We invite you to come work with us, where your contributions are valued, your voice is heard, and your career is forged with purpose
Yard Operator
Job Summary
Gerdau is seeking a motivated and safety-focused Yard Operator to join our operations team. This role is critical to the daily success of our yard operations and requires a versatile individual who can perform a variety of tasks related to scrap inspection, material handling, purchasing support, and equipment operation.
The successful candidate will have knowledge of scrap grading or the ability and willingness to learn. As a Yard Operator, you will safely operate loaders and material handling equipment, inspect incoming and outgoing materials, maintain operational standards, and provide exceptional customer service while supporting Gerdau's commitment to safety, quality, and environmental responsibility.
Key Responsibilities
Safety & Compliance
  • Follow all established Gerdau safety, environmental, and operational procedures.
  • Participate in daily safety meetings and routines.
  • Identify and report safety hazards, environmental concerns, equipment issues, and improper operating conditions.
  • Maintain a clean, organized, and safe work environment.

Material Inspection & Quality Control
  • Ensure all incoming scrap is scanned for radiation and properly quarantined if it fails inspection protocols.
  • Inspect incoming scrap materials for quality and environmental compliance.
  • Verify scrap grades and quality standards while identifying deductions and downgrades as required.
  • Communicate inspection findings promptly and accurately with scale personnel.
  • Ensure all outbound materials meet company safety and quality requirements.

Equipment Operation
  • Safely operate loaders, material handlers, and other mobile equipment to load and unload scrap materials.
  • Perform and document Routine Equipment Care (REC) inspections daily.
  • Assist with general yard maintenance and operational support as needed.

Customer Service & Teamwork
  • Communicate effectively with customers, coworkers, supervisors, and scale operators.
  • Deliver excellent customer service while maintaining operational efficiency.
  • Support Gerdau's core values through professional and respectful interactions.

Rail Operations (Location Dependent)
For locations with rail operations, additional duties may include:
  • Shifting full and empty rail cars.
  • Operating a locomotive in accordance with standard operating procedures.
  • Activating rail switches.
  • Coupling and uncoupling rail cars.
  • Setting brakes and wheel blocks as required.

Qualifications
Preferred
  • Previous experience in scrap metal recycling, materials handling, or heavy equipment operation.
  • Knowledge of ferrous and non-ferrous scrap grading.
  • Experience operating loaders, cranes, material handlers, or similar equipment.

Required
  • Commitment to workplace safety and environmental compliance.
  • Strong communication and teamwork skills.
  • Ability to work outdoors in various weather conditions.
  • Ability to perform physically demanding work and operate heavy equipment safely.
  • Dependable, self-motivated, and customer-focused.

What We Offer
  • Competitive compensation
  • Comprehensive training and development opportunities
  • Safe and team-oriented work environment
  • Career growth opportunities with an industry leader

Join Gerdau and become part of a team committed to safety, quality, sustainability, and operational excellence. Apply today!
Gerdau believes in equal employment opportunity related to all employees and applicants for employment. It is the policy of Gerdau that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, color, national origin, citizenship, marital status, sex, age, sexual orientation, genetic information, gender identity, veteran status, disability, or other legally protected status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.
If you are vision-impaired or have some other disability under the Americans with Disabilities Act / Accessible Canada Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Gerdau, please contact our Talent Acquisition Team at (866)-788-2798 or recruiting@gerdau.com

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