ZipRecruiter

Log In

General Dynamics Information Technology
General Dynamics Information Technology

34 Gdit Customer Service Jobs Hiring Near You

DSN Group, Inc.

IT Support Specialist

Chicago, IL · On-site

$47K - $55K/yr

Previous experience in IT, customer service, or other related fields * Ability to build rapport with clients * Strong troubleshooting and critical thinking skills * Positive and professional demeanor ...

STI

IT Customer Relationship Manager

Richmond, VA · On-site

Job Title: IT Customer Relationship Manager Location: Richmond, VA/Hybrid Duration: 12+ months ... The position will also manage escalations for work within the service, product and project delivery ...

Paul Hastings

IT Supervisor

Washington, DC

$95K/yr

As one of the world's leading law firms, we seek dynamic individuals who share our commitment to ... Advanced to expert proficiency of customer service principles and practices; * Advanced proficiency ...

Health Sciences North

Information Technologist

Sudbury, ON · On-site

CA$34.32 - CA$40.38/hr

Under the general direction of the Manager, IT Customer Services. DUTIES : * Provide technical support in person, over the phone, email or via support ticket, triage and resolution of support queries ...

RIT Solutions

IT Project Manager

Jacksonville, FL · On-site +1

$91K - $107K/yr

Lead cross-functional teams including IT, customer service, HR, and operations to ensure smooth execution. * Timeline & Budget Management: Develop and maintain project plans, schedules, budgets, and ...

previous page

Showing results 21-34

All JobsGdit Customer Service Jobs

General Dynamics Information Technology Jobs Information

Do workers at General Dynamics Information Technology get paid breaks?

Sometimes. Only some people get paid breaks.
44% of people say they don’t get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Does General Dynamics Information Technology pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
37% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and June 2026.

At General Dynamics Information Technology, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from General Dynamics Information Technology affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at General Dynamics Information Technology?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 47% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 35% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers at General Dynamics Information Technology worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Do General Dynamics Information Technology workers get to choose the shifts they work?

Most people get to choose which shifts they work.
70% report that they have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for General Dynamics Information Technology workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at General Dynamics Information Technology?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and June 2026.

Do General Dynamics Information Technology managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at General Dynamics Information Technology spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at General Dynamics Information Technology?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and June 2026.

Is a General Dynamics Information Technology job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at General Dynamics Information Technology good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
48% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at General Dynamics Information Technology feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
34% of people say they’re not treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at General Dynamics Information Technology get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and June 2026.

Is it stressful to work at General Dynamics Information Technology?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people at General Dynamics Information Technology enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at General Dynamics Information Technology recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get enough training when they start at General Dynamics Information Technology?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get support to advance at General Dynamics Information Technology?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people think General Dynamics Information Technology’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how General Dynamics Information Technology is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and June 2026.
What are the most popular job types at Gdit?
    What are the most popular jobs at Gdit?
    What are the most popular categories at Gdit?

    IT Customer Support - Journey

    GovernmentJobs.com

    Olympia, WA • On-site

    Other

    This job post has expired today. Applications are no longer accepted.

    Job description

    IT Customer Support - Journey

    We are dedicated to growing a culture of belonging through our values: Respect | Trust | Diversity | Inclusion | Equity. This position is for current DOL employees only. At the Department of Licensing (DOL) we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government. Our Information Services Division (ISD) is currently recruiting an IT Customer Support - Journey to join our Service Desk team! Are you a tech-savvy self-starter with strong customer service skills? If so, apply today!

    As an IT Support Technician on the Service Desk team, you will provide front-line technical support to Department of Licensing employees and contractors across Washington State. You will troubleshoot hardware, software, application, and account issues through phone, email, remote support, and in-person assistance while delivering excellent customer service. This role partners with teams across Information Services to resolve technical issues, maintain secure and reliable technology, support new technologies and deployments, and ensure staff have the tools they need to serve Washington residents.

    Some of what you will do:

    • Provide technical support for hardware, software, applications, accounts, and mobile devices through phone, email, remote, and in-person assistance.
    • Troubleshoot and resolve customer issues while meeting service level expectations and delivering exceptional customer service.
    • Install, configure, and deploy computers, software, and other technology to support new and existing employees.
    • Manage user accounts, passwords, security access, and device configurations while following cybersecurity standards.
    • Document work, maintain technical knowledge articles, and recommend improvements to support processes and self-service resources.
    • Partner with Service Desk teams, technical specialists, vendors, and business partners to resolve complex issues and support technology projects.
    • Serve as a technical resource by assisting teammates, supporting escalated issues, and communicating system updates and service interruptions.

    What you will bring to the role:

    • Eight (8) years of experience in consultative, customer service, or administrative information technology analysis, system maintenance, troubleshooting, or problem resolution experience. Professional experience creating, utilizing, debugging, or scripting in a command or programming language.
    • Experience composing, sending, and responding to electronic mail. Utilizing email program functions such as calendars and meeting requests.

    The ability to:

    • Understand and follow agency values of respect, trust, diversity, equity and inclusion through behaviors and decisions.
    • Promote and support a respectful, equitable, and inclusive workplace for all employees.
    • Promote and support respectful, equitable, and inclusive delivery of services to customers.
    • The ability to take action to learn and grow.
    • The ability to take action to meet the needs of others.

    Experience can be obtained concurrently. Up to four (4) years of relevant education (Computer Science or closely related field) may substitute year for year for experience. Associate's degree = 2 years | Bachelor's degree = 4 years.

    What may set you apart:

    • Experience as a lead to include training, leading, or mentoring.
    • Experience installing, maintaining, and administering various computer operating systems including, but not limited to: Windows OS and iOS.
    • Experience with project management.

    Additional Requirements of Employment:

    • This position will require you to participate in on-call scheduling at times.
    • Prior to a new hire, a pre-employment screening, including criminal record history, will be conducted. Information from the pre-employment check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

    Apply