60 Friendly Chevrolet Service Manager Jobs Hiring Near You

Are you an experienced automotive service leader who thrives in a fast-paced, customer-focused environment? Do you enjoy coaching high-performing teams, improving processes, and delivering an exceptional ownership experience?

Friendly Chevrolet is looking for a Service Drive Manager to lead the daily operations of one of Minnesota’s busiest Chevrolet service departments. This is an outstanding opportunity for a motivated leader who is passionate about developing people, driving results, and creating an outstanding customer experience.

At Friendly Chevrolet, we believe our people are our greatest asset. We foster a culture built on integrity, accountability, teamwork, continuous improvement, and lifelong learning. If you’re looking for more than just another management position, we’d love to meet you.

   Why Join Friendly Chevrolet?

• Earn Up to $120,000+ Per Year (Base Salary + Commission)
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Vacation & Holidays
• Paid Training & Leadership Development
• Internal Promotion & Career Growth Opportunities
• Family-Owned and Operated
• Strong Community Involvement
• Modern, High-Volume Service Department
• Positive, Team-Oriented Culture Focused on Employee Success

  What You’ll Do

• Lead the day-to-day operations of the Service Drive, ensuring an exceptional customer experience from arrival through vehicle delivery.
• Recruit, train, coach, and develop Service Advisors, greeters, valets, and support staff.
• Create a culture focused on teamwork, accountability, professionalism, and customer satisfaction.
• Monitor workflow throughout the service department to maximize efficiency and minimize delays.
• Collaborate closely with the Service Manager, technicians, and parts department to ensure timely, high-quality repairs.
• Assist advisors with customer concerns, escalated situations, and complex repair orders.
• Maintain high Customer Satisfaction Index (CSI) scores through proactive communication and problem resolution.
• Monitor departmental KPIs including repair order sales, labor sales, customer retention, advisor productivity, and profitability.
• Coach advisors on maintenance recommendations, service presentation, and customer communication.
• Ensure repair orders are accurate, complete, and compliant with manufacturer and dealership standards.
• Maintain compliance with OSHA, safety, and environmental regulations.
• Continuously identify opportunities to improve department efficiency, profitability, and the overall customer experience.

  Qualifications

• 2+ years of automotive dealership service experience required.
• Previous leadership experience as a Service Advisor, Assistant Service Manager, Service Drive Manager, or similar supervisory role preferred.
• Proven ability to lead, motivate, and develop high-performing teams.
• Outstanding customer service, communication, and conflict-resolution skills.
• Strong organizational and time management abilities.
• Ability to thrive in a fast-paced, high-volume dealership environment.
• Working knowledge of dealership service operations, warranty procedures, and service management software.
• Professional appearance and positive attitude.
• Valid driver’s license with an acceptable driving record.
• Ability to pass a pre-employment background check and drug screen.

   Build Your Career at Friendly Chevrolet

Friendly Chevrolet isn’t just another dealership—we’re committed to building careers. We invest in our employees through ongoing training, leadership development, and opportunities for advancement from within. Our culture is built on integrity, teamwork, continuous improvement, and putting people first. We believe that when our employees succeed, our customers do too.

If you’re ready to lead a successful team, make a meaningful impact, and grow your career with one of Minnesota’s premier Chevrolet dealerships, we encourage you to apply today.

  Equal Opportunity Employer

Friendly Chevrolet is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and provided equal employment opportunities. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Employment is contingent upon successful completion of a background check, drug screening, and verification of a valid driver’s license with an acceptable driving record.