Mon - Fri 9am - 6pm for training, after that could be 11am - 8pm The Carrier Operations Coordinator - Pickup and Delivery supports day-to-day transportation services within a network of third-party ...
87 Forward Air Operations Agent Jobs Hiring Near You
Mon - Fri 9am - 6pm for training, after that could be 11am - 8pm The Carrier Operations Coordinator - Pickup and Delivery supports day-to-day transportation services within a network of third-party ...
Dispatcher - Intermodal
Obetz, OH · On-site
$50K - $60K/yr
Serve as the primary operational decisionmaker and point of contact for assigned Independent Contractors * Monitor containers to prevent demurrage and storage fees * Providing detailed instruction to ...
Dispatcher - Intermodal
Obetz, OH · On-site
$50K - $60K/yr
Serve as the primary operational decisionmaker and point of contact for assigned Independent Contractors * Monitor containers to prevent demurrage and storage fees * Providing detailed instruction to ...
As certified forklift operators within the operation, they provide safe, accurate, and efficient loading, unloading, movement, and documentation of cargo/freight within a multimodal transportation ...
As certified forklift operators within the operation, they provide safe, accurate, and efficient loading, unloading, movement, and documentation of cargo/freight within a multimodal transportation ...
Mon - Fri 8am - 5pm The Customer Service Representative provides front-line support to customers, internal sales representatives, and operations staff via phone, email, and chat. They focus on ...
Mon - Fri 8am - 5pm The Customer Service Representative provides front-line support to customers, internal sales representatives, and operations staff via phone, email, and chat. They focus on ...
Experience supporting multi-site or international operations preferred * Strong knowledge of global transport standards for hazardous materials across ground, air, ocean, and warehouse environments ...
Experience supporting multi-site or international operations preferred * Strong knowledge of global transport standards for hazardous materials across ground, air, ocean, and warehouse environments ...
Customer Service Representative
Groveport, OH · On-site
$21.50/hr
Mon - Fri 8am - 5pm The Customer Service Representative provides front-line support to customers, internal sales representatives, and operations staff via phone, email, and chat. They focus on ...
Customer Service Representative
Groveport, OH · On-site
$21.50/hr
Mon - Fri 8am - 5pm The Customer Service Representative provides front-line support to customers, internal sales representatives, and operations staff via phone, email, and chat. They focus on ...
Senior Sales Executive
Groveport, OH · On-site
$120 - $180/hr
They act as a trusted advisor to decision makers, partnering closely with Commercial teams, Operations, and internal stakeholders to deliver a seamless customer experience. This position requires ...
New
Senior Sales Executive
Groveport, OH · On-site
$120 - $180/hr
They act as a trusted advisor to decision makers, partnering closely with Commercial teams, Operations, and internal stakeholders to deliver a seamless customer experience. This position requires ...
New
Forklift Operator
Groveport, OH · On-site
$24/hr
As certified forklift operators within the operation, they provide safe, accurate, and efficient loading, unloading, movement, and documentation of cargo/freight within a multimodal transportation ...
Forklift Operator
Groveport, OH · On-site
$24/hr
As certified forklift operators within the operation, they provide safe, accurate, and efficient loading, unloading, movement, and documentation of cargo/freight within a multimodal transportation ...
Air Operations Agent II
$25.20 - $35.60/hr
The Air Operations Agent II is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation based ...
Air Operations Agent II
$25.20 - $35.60/hr
The Air Operations Agent II is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation based ...
Air Operations Agent II
Eagan, MN · On-site
$25.20 - $35.60/hr
Overview The Air Operations Agent II is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation ...
Air Operations Agent II
Eagan, MN · On-site
$25.20 - $35.60/hr
Overview The Air Operations Agent II is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation ...
Air Operations Agent II
Eagan, MN · On-site
$25.20 - $35.60/hr
Overview The Air Operations Agent II is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation ...
Air Operations Agent II
Eagan, MN · On-site
$25.20 - $35.60/hr
Overview The Air Operations Agent II is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation ...
Operations Agent
$65K - $70K/yr
... Relations Specialist / Operations Agent provides advanced customer service, operational ... Review, validate, and approve shipping documentation including air waybills (AWBs), bills of lading ...
Operations Agent
$65K - $70K/yr
... Relations Specialist / Operations Agent provides advanced customer service, operational ... Review, validate, and approve shipping documentation including air waybills (AWBs), bills of lading ...
Operations Agent
Arlington Heights, IL · On-site
$65K - $70K/yr
... Relations Specialist / Operations Agent provides advanced customer service, operational ... Review, validate, and approve shipping documentation including air waybills (AWBs), bills of lading ...
Operations Agent
Arlington Heights, IL · On-site
$65K - $70K/yr
... Relations Specialist / Operations Agent provides advanced customer service, operational ... Review, validate, and approve shipping documentation including air waybills (AWBs), bills of lading ...
Operations Agent
$28 - $32/hr
Benefits you can look forward to: Discretionary Bonus Program - Additional bonuses paid out ... Minimum of three years of freight forwarding, air freight, or domestic operations experience.
Operations Agent
$28 - $32/hr
Benefits you can look forward to: Discretionary Bonus Program - Additional bonuses paid out ... Minimum of three years of freight forwarding, air freight, or domestic operations experience.
Operations Agent
Carson, CA · On-site
$28 - $32/hr
Benefits you can look forward to: Discretionary Bonus Program - Additional bonuses paid out ... Minimum of three years of freight forwarding, air freight, or domestic operations experience.
Operations Agent
Carson, CA · On-site
$28 - $32/hr
Benefits you can look forward to: Discretionary Bonus Program - Additional bonuses paid out ... Minimum of three years of freight forwarding, air freight, or domestic operations experience.
Mon-Fri 4am - 2pm Forward Air is looking for a capable and dedicated individual to work as an Operations Supervisor. The qualified candidate will coordinate all activities of dockworkers, drivers and ...
Mon-Fri 4am - 2pm Forward Air is looking for a capable and dedicated individual to work as an Operations Supervisor. The qualified candidate will coordinate all activities of dockworkers, drivers and ...
Operations Agent
Carson, CA · On-site
$28 - $32/hr
Benefits you can look forward to: Discretionary Bonus Program - Additional bonuses paid out ... Minimum of three years of freight forwarding, air freight, or domestic operations experience.
Operations Agent
Carson, CA · On-site
$28 - $32/hr
Benefits you can look forward to: Discretionary Bonus Program - Additional bonuses paid out ... Minimum of three years of freight forwarding, air freight, or domestic operations experience.
Operations Dock Supervisor
$75K - $85K/yr
Saturday through Wednesday, 3:00 AM - 1:00 PM Compensation: $75,000 - $85,000 annually Forward Air is seeking a capable and career-oriented Operations Dock Supervisor to lead our fast-paced shipping ...
Operations Dock Supervisor
$75K - $85K/yr
Saturday through Wednesday, 3:00 AM - 1:00 PM Compensation: $75,000 - $85,000 annually Forward Air is seeking a capable and career-oriented Operations Dock Supervisor to lead our fast-paced shipping ...
Mon-Fri 4am - 2pm Forward Air is looking for a capable and dedicated individual to work as an Operations Supervisor. The qualified candidate will coordinate all activities of dockworkers, drivers and ...
Mon-Fri 4am - 2pm Forward Air is looking for a capable and dedicated individual to work as an Operations Supervisor. The qualified candidate will coordinate all activities of dockworkers, drivers and ...
International Operations Agent Team Worldwide- National Service Center is looking to add another ... Quoting international air shipments * Maintaining accurate status updates for import/export ...
Quick apply
International Operations Agent Team Worldwide- National Service Center is looking to add another ... Quoting international air shipments * Maintaining accurate status updates for import/export ...
Forward Air Jobs Information
What is it like to work at Forward Air?
Forward Air is a company that values teamwork, safety, and customer satisfaction, fostering a collaborative and supportive work environment. As a leading provider of time-definite ground transportation and related logistics services, Forward Air operates a network of terminals and hubs, employing a diverse team of professionals in various roles, including drivers, mechanics, and customer service representatives. Working at Forward Air may appeal to individuals seeking a stable career with opportunities for advancement, competitive compensation, and a sense of contributing to the efficient movement of goods across the country.
What makes Forward Air an attractive place to work?
Forward Air is a leading provider of time-definite ground transportation and logistics services, known for its commitment to reliability and customer satisfaction in the transportation and logistics industry.
The company offers a dynamic work environment that values innovation, teamwork, and employee development, with opportunities for employees to contribute to the growth and success of the organization through various roles and responsibilities.
Joining Forward Air can provide individuals with a chance to be part of a forward-thinking organization that prioritizes employee growth, offers competitive benefits, and fosters a culture of collaboration and mutual respect, making it an attractive place to build a career.
The company offers a dynamic work environment that values innovation, teamwork, and employee development, with opportunities for employees to contribute to the growth and success of the organization through various roles and responsibilities.
Joining Forward Air can provide individuals with a chance to be part of a forward-thinking organization that prioritizes employee growth, offers competitive benefits, and fosters a culture of collaboration and mutual respect, making it an attractive place to build a career.
What other companies are hiring for Operations Agent jobs?
What are the most popular jobs at Forward Air?
What are the most popular categories at Forward Air?
$21/hr
Full-time
Re-posted 10 days ago
Job description
Pay Rate: Starting at $21 per hour
Schedule: Mon - Fri 9am - 6pm for training, after that could be 11am - 8pm
The Carrier Operations Coordinator - Pickup and Delivery supports day-to-day transportation services within a network of third-party carriers and terminal partners. They help ensure shipments are picked up and delivered on time while maintaining accurate and timely system updates. They monitor carrier performance, document service activity, and escalate issues as needed to maintain a high level of service. Working closely with internal teams and external partners, they are central to delivering a smooth and reliable customer experience.
Responsibilities
- Enter and maintain accurate shipment data, including proof-of-service and delivery documentation.
- Monitor carrier performance against key expectations and metrics, including timeliness and documentation standards.
- Ensure proof-of-service data is entered promptly (e.g., within 30 minutes of service completion).
- Verify proof-of-delivery documentation is visible to customers within required timeframes.
- Assist in identifying and reporting service issues, delays, or exceptions for resolution,
- Communicate professionally with internal teams, terminal personnel, and carrier partners.
- Coordinate vendor and terminal team interactions to minimize handoff delays.
- Review carrier invoices and flag discrepancies based on contractual guidelines.
- Evaluate accessorial charges for accuracy and proper documentation.
- Participate in initial investigations of lost or delayed freight and escalate as needed.
- Maintain organized records and ensure data accuracy across multiple systems.
- All other duties as assigned to meet evolving business needs.
Qualifications
- Education: High school diploma or equivalent required; Undergraduate degree from an accredited college or university preferred.
- Experience: Previous experience in customer service, operations, logistics, or administrative support preferred (including internships or part-time jobs).
- Strong attention to detail with the ability to follow processes and maintain data accuracy.
- Ability to manage multiple tasks and stay organized in a fast-paced environment.
- Effective communication skills, both verbal and written.
- Reliable attendance and strong work ethic with a willingness to learn
- Demonstrated discretion and confidentiality in handling and protecting sensitive information.
- Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
- Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.