Forward Air
Forward Air

93 Forward Air Terminal Manager Jobs Hiring Near You

... 30pm Forward is seeking self-motivated individuals to successfully oversee our agent terminal ... management levels. The specialist handles issues that can occur before, during and after the time ...

... 30pm Forward is seeking self-motivated individuals to successfully oversee our agent terminal ... management levels. The specialist handles issues that can occur before, during and after the time ...

Forward Air is an Equal Opportunity employer. #L1-TW1 #L1-Onsite Forward Air is a leading asset ... of terminals. In addition, we offer truckload brokerage services, including dedicated fleet ...

Mon - Fri 8am - 5pm Forward Air is looking for a Brokerage Operations Specialist . The Broker Operations Specialist will be responsible for managing new and existing accounts, rate negotiation with ...

Generate and manage application flow for area of responsibility * Other duties as assigned ... Recruiting/Sales experience is a plus Forward Air is an Equal Opportunity employer. #LI-BT1 #LI ...

Prepare, review, and organize shipping documents such as air waybills (AWBs), bills of lading, labels, and proof of delivery (POD). * Support terminal or site activities as needed, including freight ...

Generate and manage application flow for area of responsibility * Other duties as assigned ... Recruiting/Sales experience is a plus Forward Air is an Equal Opportunity employer. #LI-BT1 #LI ...

Generate and manage application flow for area of responsibility * Other duties as assigned ... Recruiting/Sales experience is a plus Forward Air is an Equal Opportunity employer. #LI-BT1 #LI ...

Dispatcher

Groveport, OH ยท On-site

$24.50/hr

Manage customer and driver expectations to align with operational capabilities * Monitor ... Prior dispatch/load planning experience is a plus Forward Air is an Equal Opportunity employer.

Dispatcher

Groveport, OH ยท On-site

$24.50/hr

Manage customer and driver expectations to align with operational capabilities * Monitor ... Prior dispatch/load planning experience is a plus Forward Air is an Equal Opportunity employer.

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Forward Air Jobs Information

What is it like to work at Forward Air?

Forward Air is a company that values teamwork, safety, and customer satisfaction, fostering a collaborative and supportive work environment. As a leading provider of time-definite ground transportation and related logistics services, Forward Air operates a network of terminals and hubs, employing a diverse team of professionals in various roles, including drivers, mechanics, and customer service representatives. Working at Forward Air may appeal to individuals seeking a stable career with opportunities for advancement, competitive compensation, and a sense of contributing to the efficient movement of goods across the country.

What makes Forward Air an attractive place to work?

Forward Air is a leading provider of time-definite ground transportation and logistics services, known for its commitment to reliability and customer satisfaction in the transportation and logistics industry.

The company offers a dynamic work environment that values innovation, teamwork, and employee development, with opportunities for employees to contribute to the growth and success of the organization through various roles and responsibilities.

Joining Forward Air can provide individuals with a chance to be part of a forward-thinking organization that prioritizes employee growth, offers competitive benefits, and fosters a culture of collaboration and mutual respect, making it an attractive place to build a career.
What are the most popular categories at Forward Air?
Infographic showing various Terminal Manager job openings at Forward Air in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution.
Carrier Operations Coordinator - Pickup and Delivery

Carrier Operations Coordinator - Pickup and Delivery

Forward Air

Groveport, OH โ€ข On-site

$21/hr

Full-time

Posted 7 days ago


Job description

Position: Carrier Operations Coordinator - Pickup and Delivery

Pay Rate: Starting at $21 per hour

Schedule: Mon - Fri 9am - 6pm for training, after that could be 11am - 8pmย 


ย 

The Carrier Operations Coordinator - Pickup and Delivery supports day-to-day transportation services within a network of third-party carriers and terminal partners. They help ensure shipments are picked up and delivered on time while maintaining accurate and timely system updates. They monitor carrier performance, document service activity, and escalate issues as needed to maintain a high level of service. Working closely with internal teams and external partners, they are central to delivering a smooth and reliable customer experience.ย ย 

Responsibilitiesย 

  • Enter and maintain accurate shipment data, including proof-of-service and delivery documentation.ย 

  • Monitor carrier performance against key expectations and metrics, including timeliness and documentation standards.ย 

  • Ensure proof-of-service data is entered promptly (e.g., within 30 minutes of service completion).ย 

  • Verify proof-of-delivery documentation is visible to customers within required timeframes.ย 

  • Assist in identifying and reporting service issues, delays, or exceptions for resolution,ย 

  • Communicate professionally with internal teams, terminal personnel, and carrier partners.ย 

  • Coordinate vendor and terminal team interactions to minimize handoff delays.ย 

  • Review carrier invoices and flag discrepancies based on contractual guidelines.ย 

  • Evaluate accessorial charges for accuracy and proper documentation.ย 

  • Participate in initial investigations of lost or delayed freight and escalate as needed.ย 

  • Maintain organized records and ensure data accuracy across multiple systems.ย 

  • All other duties as assigned to meet evolving business needs.ย 

Qualificationsย 

  • Education: High school diploma or equivalent required; Undergraduate degree from an accredited college or university preferred.ย 

  • Experience: Previous experience in customer service, operations, logistics, or administrative support preferred (including internships or part-time jobs).ย 

  • Strong attention to detail with the ability to follow processes and maintain data accuracy.ย 

  • Ability to manage multiple tasks and stay organized in a fast-paced environment.ย 

  • Effective communication skills, both verbal and written.ย 

  • Reliable attendance and strong work ethic with a willingness to learnย 

  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.ย 

  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)ย 

  • Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.ย 

Forward Air is an Equal Opportunity employer.

#L1-TW1

#L1-ONSITEย 

ย 
Forward Air is a leading asset-light provider of transportation services across the United States, Canada, and Latin America. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. Forward also operates a full portfolio of multimodal solutions, both domestically and internationally, via Omni Logistics. Omni Logistics is a global provider of air, ocean, and ground services for mission-critical freight. We are more than a transportation company. Forward is a single resource for your shipping needs

We move freight, but we're powered by people. Whether you're in the warehouse, on the road, or behind the screen, every teammate keeps our global business in motion and brings logistics to life.ย ย