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85 Forward Air Operations Agent Jobs Hiring Near You

Forward Air

Brokerage Operations Specialist

Groveport, OH · On-site

$60K/yr

Mon - Fri 8am - 5pm Forward Air is looking for a Brokerage Operations Specialist . The Broker Operations Specialist will be responsible for managing new and existing accounts, rate negotiation with ...

Forward Air

Brokerage Operations Specialist

Groveport, OH · On-site

$60K/yr

Mon - Fri 8am - 5pm Forward Air is looking for a Brokerage Operations Specialist . The Broker Operations Specialist will be responsible for managing new and existing accounts, rate negotiation with ...

Forward Air

Dispatcher - Intermodal

Columbus, OH · On-site

$55K - $60K/yr

Ability to communicate effectively with all levels of operations * General computer skills - Microsoft Office, Outlook, AS400 * Excellent communication and problem-solving skills Forward Air is an ...

Forward Air

Dispatcher - Intermodal

Columbus, OH

Ability to communicate effectively with all levels of operations * General computer skills - Microsoft Office, Outlook, AS400 * Excellent communication and problem-solving skills Forward Air is an ...

Forward Air

Customer Relations Coordinator

Groveport, OH · On-site

$22/hr

Coordinate scheduling for pickups, deliveries, appointments, and other routine operational activities. * Prepare, review, and organize shipping documents such as air waybills (AWBs), bills of lading ...

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Forward Air Jobs Information

What is it like to work at Forward Air?

Forward Air is a company that values teamwork, safety, and customer satisfaction, fostering a collaborative and supportive work environment. As a leading provider of time-definite ground transportation and related logistics services, Forward Air operates a network of terminals and hubs, employing a diverse team of professionals in various roles, including drivers, mechanics, and customer service representatives. Working at Forward Air may appeal to individuals seeking a stable career with opportunities for advancement, competitive compensation, and a sense of contributing to the efficient movement of goods across the country.

What makes Forward Air an attractive place to work?

Forward Air is a leading provider of time-definite ground transportation and logistics services, known for its commitment to reliability and customer satisfaction in the transportation and logistics industry.

The company offers a dynamic work environment that values innovation, teamwork, and employee development, with opportunities for employees to contribute to the growth and success of the organization through various roles and responsibilities.

Joining Forward Air can provide individuals with a chance to be part of a forward-thinking organization that prioritizes employee growth, offers competitive benefits, and fosters a culture of collaboration and mutual respect, making it an attractive place to build a career.
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Infographic showing various Operations Agent job openings at Forward Air in the United States as of July 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.
Brokerage Operations Specialist

Brokerage Operations Specialist

Forward Air

Groveport, OH • On-site

$60K/yr

Full-time

Posted 26 days ago

Job description

Position: Brokerage Operations Specialist 

Pay Rate: $60k per year

Schedule: Mon - Fri 8am - 5pm

JOB DESCRIPTION:

Forward Air is looking for a Brokerage Operations Specialist . The Broker Operations Specialist will be responsible for managing new and existing accounts, rate negotiation with the ability to build long term business relationships. They will use exceptional customer service and problem solving skills to manage all the customers’ needs and expectations. This person will be a key member of the team, reporting to the Logistics Manager. The position is responsible for effectively and efficiently finding, developing, improving and utilizing service focused methods for moving and protecting the profitability of the operations 

Job Requirements:

  • Freight brokerage experience required. 
  • Ability to negotiating with carriers
  • Excellent problem solving skills
  • Customer service experience
  • Ability to work with all levels - Operations and/or sales
  • Ability to develop long-term business relationships. 
  • Excellent Computer skills
  • Excellent written and verbal communication skills
  • Some college coursework is preferred, but not required. 
  • Knowledge of major cities/airport locations in the continental US
  • Willing to work Saturdays
  • Other duties as assigned

 

Qualifications:

  • Excellent communication and problem solving skills
  • Strong team player that thrives in a fast-paced environment
  • Must be flexible to work weekends and overtime as needed
  • Forklift and general freight handling knowledge is a plus
  • General computer skills - Microsoft Office, Outlook, AS400
  • Must be 18 or older

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