The Associate Customer Success Manager is responsible for supporting the Senior Customer Success ... At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a ...
62 Fortive Customer Success Manager Jobs Hiring Near You
The Associate Customer Success Manager is responsible for supporting the Senior Customer Success ... At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a ...
Associate Customer Success Manager The Associate Customer Success Manager is responsible for ... At Fortive, we believe in you. We believe in your potential--your ability to learn, grow, and make ...
Associate Customer Success Manager The Associate Customer Success Manager is responsible for ... At Fortive, we believe in you. We believe in your potential--your ability to learn, grow, and make ...
Associate Customer Success Manager The Associate Customer Success Manager is responsible for ... At Fortive, we believe in you. We believe in your potential--your ability to learn, grow, and make ...
Associate Customer Success Manager The Associate Customer Success Manager is responsible for ... At Fortive, we believe in you. We believe in your potential--your ability to learn, grow, and make ...
The Associate Customer Success Manager is responsible for supporting the Senior Customer Success ... At Fortive, we believe in you. We believe in your potential--your ability to learn, grow, and make ...
The Associate Customer Success Manager is responsible for supporting the Senior Customer Success ... At Fortive, we believe in you. We believe in your potential--your ability to learn, grow, and make ...
The Associate Customer Success Manager is responsible for supporting the Senior Customer Success ... At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a ...
The Associate Customer Success Manager is responsible for supporting the Senior Customer Success ... At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a ...
The Associate Customer Success Manager is responsible for supporting the Senior Customer Success ... At Fortive, we believe in you. We believe in your potential--your ability to learn, grow, and make ...
The Associate Customer Success Manager is responsible for supporting the Senior Customer Success ... At Fortive, we believe in you. We believe in your potential--your ability to learn, grow, and make ...
POSITIONSUMMARY The Customer Success Manager is tasked with leading proactive customer engagements ... Available to travel approximately 30% of the time Fortive Corporation Overview Fortive's essential ...
POSITIONSUMMARY The Customer Success Manager is tasked with leading proactive customer engagements ... Available to travel approximately 30% of the time Fortive Corporation Overview Fortive's essential ...
POSITION SUMMARY The Customer Success Manager is tasked with leading proactive customer engagements ... Available to travel approximately 30% of the time Fortive Corporation Overview Fortive's essential ...
POSITION SUMMARY The Customer Success Manager is tasked with leading proactive customer engagements ... Available to travel approximately 30% of the time Fortive Corporation Overview Fortive's essential ...
Construction Account Manager
Columbus, OH · On-site
Work closely with team members to determine root cause of customer success and failures and drive ... Fortive Corporation Overview Fortive's essential technology makes the world safer and more ...
Construction Account Manager
Columbus, OH · On-site
Work closely with team members to determine root cause of customer success and failures and drive ... Fortive Corporation Overview Fortive's essential technology makes the world safer and more ...
Account Manager (Columbus, OH area)
Columbus, OH · On-site +1
Responsible for establishing and maintaining customer relationships, and overall financial ... Proven/documented success launching new products, growing product utilization, and/or protecting ...
New
Account Manager (Columbus, OH area)
Columbus, OH · On-site +1
Responsible for establishing and maintaining customer relationships, and overall financial ... Proven/documented success launching new products, growing product utilization, and/or protecting ...
New
Customer Success Manager
Plainville, CT · On-site
As two Fortive businesses merged in 2022, Gems Setra's vision is to connect our customers to their environment to create a safer, healthier, more sustainable world. Gems Sensors product offerings ...
Customer Success Manager
Plainville, CT · On-site
As two Fortive businesses merged in 2022, Gems Setra's vision is to connect our customers to their environment to create a safer, healthier, more sustainable world. Gems Sensors product offerings ...
Customer Success Manager
Plainville, CT · On-site
North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... As two Fortive businesses merged in 2022, Gems Setra's vision is to connect our customers to their ...
Customer Success Manager
Plainville, CT · On-site
North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... As two Fortive businesses merged in 2022, Gems Setra's vision is to connect our customers to their ...
Customer Success Manager
Plainville, CT · On-site
On-Site North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to ... As two Fortive businesses merged in 2022, Gems Setra's vision is to connect our customers to their ...
Customer Success Manager
Plainville, CT · On-site
On-Site North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to ... As two Fortive businesses merged in 2022, Gems Setra's vision is to connect our customers to their ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager
Lehi, UT · Hybrid
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
Lehi, UT · Hybrid
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
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Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Fortive Jobs Information
What is it like to work at Fortive?
Fortive is a company that values innovation, collaboration, and a customer-centric approach, fostering a culture of continuous improvement and growth. As a diversified industrial technology company, Fortive operates through a portfolio of brands, offering a diverse range of products and services across various industries, with a focus on delivering solutions that improve the way people work and live. Working at Fortive may appeal to candidates who are interested in a dynamic and challenging work environment, with opportunities to contribute to the development of innovative technologies and solutions that make a meaningful impact.
What makes Fortive an attractive place to work?
Fortive is a leading industrial technology company with a diverse portfolio of brands and a strong reputation for innovation and operational excellence. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities for employees to work on complex projects and develop new skills. By joining Fortive, professionals can contribute to the company's mission of building a better world by solving complex problems and driving growth in key industries.
Do workers at Fortive get paid breaks?
Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
67% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
Does Fortive pay people when they’re sick?
Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it to get time off at Fortive?
Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it to take sick days at Fortive?
Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Fortive feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Fortive get to take their breaks without interruption?
Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
75% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
Is it stressful to work at Fortive?
Most people feel stressed out here.
88% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
88% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Fortive enjoy their jobs?
Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Fortive recommend working with their team?
Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people get enough training when they start at Fortive?
Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people get support to advance at Fortive?
Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.
Do people think Fortive’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
Do workers feel well informed about how Fortive is doing?
Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Fortive?
What are the most popular categories at Fortive?
Fortive rating
7.3
Based on 8 frontline employees who took The Breakroom Quiz
Job description
Position Summary: The Associate Customer Success Manager is responsible for supporting the Senior Customer Success Manager team with the objective of providing white glove service to Censis customers, while driving long-term strategic relationships, adoption, and growth opportunities across a high volume of accounts. This role focuses on ensuring successful product use, retention, and a positive experience for clients at scale, while growing client utilization and subscription footprint. The Associate Customer Success Manager serves as an internal advocate for the customer, through conveying the value of CensiTrac and other Censis solutions and being the frontline of communication. This position requires extreme attention to detail, time management, organization, and excellent written and verbal communication skills. As we scale our Customer Success Manager team, furthering personal development and team success is a top priority.
Specific Responsibilities:
- Serve as a day-to-day support resource for the Customer Success team, helping Sr. CSMs maintain "white glove" service across assigned hospital systems and facilities
- Act as an advisor to customers to ensure they're leveraging the solution effectively
- Manage requests from current customers such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience
- Support QBR preparation - pulling data, building slides/reports, and tracking action items to closure
- Support Sr. CSMs on cross-sell lead handling - building and preparing quotes, delivering brief product demos, and gathering implementation data to keep opportunities moving
- Coordinate and complete onsite and virtual visits to deliver product training and coaching across the customer lifecycle
- Triage and route customer inquiries, escalations, and support requests to the appropriate team member, ensuring timely follow-up
- Partner cross-functionally with Sales, Support, and Implementation teams to ensure smooth handoffs and consistent client experience
- Support special projects and rollouts as assigned by customer success leadership
- Collaborate with Sales Analyst on reporting to identify risks and opportunities
Fortive Corporation Overview
Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About Censis
Censis, the first company to engineer a surgical asset management system that tracks down to the instrument and patient levels, has continually set the standards for the sterile processing industry.
From the beginning, Censis has recognized the vital connection between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that empower hospitals and healthcare providers to stay compliant and ahead of healthcare's rapidly changing environment. With Censis, you're positioned to start ahead and stay ahead, no matter what the future holds.
We Are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
About Fortive
Sourced by ZipRecruiter
Fortive is a diversified technology company that operates across multiple industries, delivering innovative solutions and products that empower businesses to enhance their productivity and operational efficiency. With a strong portfolio of industry-leading brands, Fortive focuses on creating intelligent, connected devices and software that enable precise measurement, control, and optimization. Fortive's expertise spans various sectors, including industrial automation, transportation, healthcare, and retail. Through advanced technologies and solutions, Fortive help customers automate processes, improve quality and safety, and drive overall performance. Whether it's precision measurement instruments, sensing technologies, or software platforms, Fortive provides reliable and scalable solutions that meet the evolving needs of their customers.
Industry
Electrical equipment, appliance, and component manufacturing
Company size
5,001 - 10,000 Employees
Headquarters location
Everett, WA, US
Year founded
2016