Flexjet
Flexjet

60 Flexjet Customer Service Jobs Hiring Near You

... service, and brand consistency expected of Flexjet and its portfolio brands. Working cross ... customer philanthropic fundraising galas * Oversee all event logistics, including venue ...

Flexjet is currently seeking a Microsoft Power Platform Architect who will be responsible for ... Champion a customer-centric approach to service delivery, ensuring timely resolution of user issues ...

Position Summary Flexjet is currently seeking a Microsoft Power Platform Architect who will be ... Champion a customer-centric approach to service delivery, ensuring timely resolution of user issues ...

... safety, quality, and customer service. * Lead and manage all aspects of the Line Stores ... Spread the Flexjet culture to others while displaying the company fundamental principles daily.

Avionics Service Technician (HPN)

White Plains, NY · On-site

$29.75 - $38.75/hr

Flexjet, an award-winning organization, is currently looking for an experienced Avionics Service ... Presents a clean and neat work area to customers facility cleanliness and general housekeeping

Avionics Service Technician (CLE)

Cleveland, OH · On-site

$28 - $36.25/hr

Flexjet, an award-winning organization, is currently looking for an experienced Avionics Services ... Presents a clean and neat work area to customers facility cleanliness and general housekeeping

... safety, quality, and customer service. * Lead and manage all aspects of the Line Stores ... Spread the Flexjet culture to others while displaying the company fundamental principles daily.

Avionics Service Technician (HPN)

White Plains, NY · On-site

$29.75 - $38.75/hr

Flexjet, an award-winning organization, is currently looking for an experienced Avionics Service ... Presents a clean and neat work area to customers facility cleanliness and general housekeeping

Together, our employees in North America and Europe work to provide Flexjet aircraft Owners with ... Work with Flight Operations, Operations Control managers and Owner Service Representatives to ...

Avionics Service Technician (CLE)

Cleveland, OH · On-site

$28 - $36.50/hr

Flexjet, an award-winning organization, is currently looking for an experienced Avionics Services ... Presents a clean and neat work area to customers - facility cleanliness and general housekeeping

Flexjet, an award-winning organization, is currently looking for an experienced Avionics Service ... Presents a clean and neat work area to customers facility cleanliness and general housekeeping

Avionics Technician (SUS)

Chesterfield, MO · On-site

$28.50 - $37/hr

Flexjet, an award-winning organization, is currently looking for an experienced Avionics Service ... Presents a clean and neat work area to customers facility cleanliness and general housekeeping

Avionics Technician (SUS)

Chesterfield, MO · On-site

$28.50 - $37/hr

Flexjet, an award-winning organization, is currently looking for an experienced Avionics Service ... Presents a clean and neat work area to customers facility cleanliness and general housekeeping

... 4 years of customer service experience, preferable in high end Luxury hospitality service ... Flexjet serves. * Candidate should work well in a fast-paced environment and be flexible to the ...

... 4 years of customer service experience, preferable in high end Luxury hospitality service ... Flexjet serves. * Candidate should work well in a fast-paced environment and be flexible to the ...

Showing results 41-60

Flexjet Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

Do workers at Flexjet get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Flexjet pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.

At Flexjet, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from Flexjet affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Flexjet?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and March 2026.

Do workers at Flexjet worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.

Do Flexjet workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for Flexjet workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to get time off at Flexjet?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Flexjet managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers at Flexjet do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
93% of people report that they don’t do extra unpaid work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at Flexjet?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Flexjet feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Flexjet get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Flexjet?

Some people feel stressed out here.
59% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Flexjet enjoy their jobs?

Most people enjoy their job.
95% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Flexjet recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Flexjet?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Flexjet?

Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Flexjet’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Flexjet is doing?

Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.
What are the most popular categories at Flexjet?
Infographic showing various Customer Service job openings at Flexjet in the United States as of May 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Nights. Highlights an 100% Physical job distribution.
Events Manager

Other

Posted 22 days ago


Flexjet rating

8.0

Company rating: 8.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

11th of 52 rated aviation services


Job description

Flexjet and its portfolio of sister brands are seeking an experienced, detail-passionate Event Manager to elevate the companys global brand presence through thoughtfully curated, high-touch marketing events and experiences. This role is responsible for the end-to-end execution of high-touch Owner & prospecting social engagements that strengthen customer loyalty and retention, elevate the brands luxury positioning, and generate qualified leads within Flexjets target audiences.

The Event Manager will serve as a steward of hospitality and brand experiencebringing precision, creativity, and emotional intelligence to every interaction. From intimate owner engagements and aircraft showcases to large-scale philanthropic galas and internal celebrations, this role ensures every event reflects the highest level of quality, service, and brand consistency expected of Flexjet and its portfolio brands.

Working cross-functionally with internal teamsincluding our global event leads and EMEA marketing staffand managing external partners and vendors, the Event Manager will translate strategic objectives into memorable, flawlessly executed experiences that create lasting relationships and measurable business impact.

CORE RESPONSIBILITIES Event Strategy & Execution
  • Collaborate with Events and Partnerships team members to develop and execute an annual event strategy aligned with the broader Global Marketing plan
  • Lead marketing events from concept through completion, including aircraft showcases, loyalty and retention events, influencer engagements, internal celebrations, and customer philanthropic fundraising galas
  • Oversee all event logistics, including venue coordination, run-of-show development, guest experience flow, and on-site execution
  • Ensure events deliver a cohesive, elevated brand experience consistent with Flexjets luxury positioning
Client Experience & Hospitality
  • Provide world-class service across all client and guest interactions
  • Serve as the primary point of contact for clients regarding event credentials, schedules, and logistics
  • Build and maintain long-term relationships with Flexjet owners and key stakeholders through thoughtful, detaildriven experiences
Project & Budget Management
  • Manage event budgets, including forecasting, tracking, and post-event reconciliation
  • Confidently negotiate sponsorship agreements and vendor contracts to maximize value and ROI
  • Present event run-of-shows, post-event recaps, and performance insights to senior leadership
  • Aggregate and present metrics reports (quarterly and annual recap)
Vendor & Partner Oversight
  • Lead and direct on-site vendors and external partners during events
  • Manage day-to-day relationships with event agencies, sponsorship partners, and promotional vendors
  • Conduct site visits and vendor meetings as needed to ensure executional excellence
Operational Support & Continuous Improvement
  • Identify and implement opportunities to enhance event effectiveness, engagement, and ROI
  • Order and manage promotional merchandise, including inventory and storage for Marketing and various internal departments
  • Support additional marketing and internal initiatives as needed in a fast-paced environment
QUALIFICATIONS + SKILLS
  • Bachelors degree in Marketing, Communications, Fashion

Business, Hospitality Management, Luxury Brand

Management, or a related field

  • Advanced training or certifications in luxury event management, hospitality, or event production a plus
  • 58+ years of experience producing high-end, brand-driven events within luxury fashion, jewelry, hospitality, art, or premium lifestyle sectors
  • Engagement with UHNW individuals a plus
  • Experience within the luxury, hospitality, aviation, or premium lifestyle marketplace preferred
  • Strong ability to research vendors, conduct market analysis, and negotiate contracts
  • Proven ability to execute events where brand image, discretion, and emotional storytelling are paramount
  • Exceptional interpersonal skills with the ability to represent the Flexjet brand confidently and diplomatically in highpressure environments
  • Comfortable interfacing with executive leadership, creative directors, regional vice presidents, and global brand teams
  • Strong problem-solving skills with the flexibility to respond gracefully to last-minute changes
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Comfortable leading on-site execution teams and vendors with authority, composure, and attention to detail
  • Strategic thinker with a positive, solution-oriented mindset
  • Previous experience working with internal creative teams

(design, social, digital, etc.)

  • Highly organized with strong attention to detail and the ability to manage competing priorities
  • Comfortable communicating with and presenting to C-level executives
  • Ability to accept feedback, collaborate effectively, and advocate for a clear creative vision
  • Commitment to innovation and continuous improvement through pre- and post-event evaluations
  • Ability to lift, push, and pull up to 75 lbs.
  • Willingness to travel extensively, including international travel, evenings, and weekends as required
  • Valid, in-date passport required
  • Position based at Flexjets corporate headquarters in Cleveland, OH

**Travel as required**

#LI-MM1


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