Flexjet, an award-winning organization that specializes in high end private jet travel, is seeking a customer service driven rotor pilot to join our team! This role works as part of a team in ...
60 Flexjet Customer Service Jobs Hiring Near You
Flexjet, an award-winning organization that specializes in high end private jet travel, is seeking a customer service driven rotor pilot to join our team! This role works as part of a team in ...
Aircraft Stock Manager
Cleveland, OH · On-site
... Flexjet teams and channels in relation to aircraft stock, materials management, inventory oversight and supply chain relations. This position will cultivate a procurement and customer service ...
Aircraft Stock Manager
Cleveland, OH · On-site
... Flexjet teams and channels in relation to aircraft stock, materials management, inventory oversight and supply chain relations. This position will cultivate a procurement and customer service ...
3rd Shift Owner Experience Coordinator
Cleveland, OH · On-site
$17.50 - $22.75/hr
... Flexjet Owners, providing concierge-level service and support throughout the entire flight ... CRM systems and client experience platforms. SCHEDULE & POSITION EXPECTATIONS • Schedule ...
3rd Shift Owner Experience Coordinator
Cleveland, OH · On-site
$17.50 - $22.75/hr
... Flexjet Owners, providing concierge-level service and support throughout the entire flight ... CRM systems and client experience platforms. SCHEDULE & POSITION EXPECTATIONS • Schedule ...
Strong working knowledge of customer service principles and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the expected level
Quick apply
Strong working knowledge of customer service principles and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the expected level
... Flexjet Technical Services (EMS) has redefined the business aviation industry by using reimagined ... genuine concern for customers and fellow employees alike. More than anything, we look for ...
... Flexjet Technical Services (EMS) has redefined the business aviation industry by using reimagined ... genuine concern for customers and fellow employees alike. More than anything, we look for ...
Line Service Technician
$17 - $20/hr
Strong working knowledge of FBO operations, customer service principles, and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the ...
Line Service Technician
$17 - $20/hr
Strong working knowledge of FBO operations, customer service principles, and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the ...
Owner Experience Representative
Van Nuys, CA · On-site
$25/hr
Strong working knowledge of customer service principles and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the expected level
Owner Experience Representative
Van Nuys, CA · On-site
$25/hr
Strong working knowledge of customer service principles and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the expected level
Strong working knowledge of customer service principles and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the expected level
Strong working knowledge of customer service principles and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the expected level
3rd Shift Owner Experience Coordinator
$17.50 - $22.75/hr
... Flexjet Owners, providing concierge-level service and support throughout the entire flight ... Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM ...
3rd Shift Owner Experience Coordinator
$17.50 - $22.75/hr
... Flexjet Owners, providing concierge-level service and support throughout the entire flight ... Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM ...
Owner Experience Coordinator
Cleveland, OH · On-site
$17.50 - $22.75/hr
... Flexjet Owners, providing concierge-level service and support throughout the entire flight ... CRM systems and client experience platforms. SCHEDULE & POSITION EXPECTATIONS • Schedule ...
Owner Experience Coordinator
Cleveland, OH · On-site
$17.50 - $22.75/hr
... Flexjet Owners, providing concierge-level service and support throughout the entire flight ... CRM systems and client experience platforms. SCHEDULE & POSITION EXPECTATIONS • Schedule ...
Owner Experience Coordinator
$17.50 - $22.75/hr
... Flexjet Owners, providing concierge-level service and support throughout the entire flight ... Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM ...
Owner Experience Coordinator
$17.50 - $22.75/hr
... Flexjet Owners, providing concierge-level service and support throughout the entire flight ... Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM ...
Owner Concierge
Cleveland, OH · On-site
$15 - $19.50/hr
Flexjet is seeking a highly polished and service-focused professional to join our Owner Services ... Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM ...
Owner Concierge
Cleveland, OH · On-site
$15 - $19.50/hr
Flexjet is seeking a highly polished and service-focused professional to join our Owner Services ... Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM ...
Line Service Technician
$17 - $20/hr
Strong working knowledge of FBO operations, customer service principles, and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the ...
Line Service Technician
$17 - $20/hr
Strong working knowledge of FBO operations, customer service principles, and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the ...
Line Service Technician
Naples, FL · On-site
$15.50 - $18/hr
Strong working knowledge of FBO operations, customer service principles, and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the ...
Line Service Technician
Naples, FL · On-site
$15.50 - $18/hr
Strong working knowledge of FBO operations, customer service principles, and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the ...
Line Service Technician
White Plains, NY · On-site
$17 - $20/hr
Strong working knowledge of FBO operations, customer service principles, and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the ...
Line Service Technician
White Plains, NY · On-site
$17 - $20/hr
Strong working knowledge of FBO operations, customer service principles, and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the ...
Owner Concierge
$15.75 - $20.50/hr
Flexjet is seeking a highly polished and service-focused professional to join our Owner Services ... Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM ...
Owner Concierge
$15.75 - $20.50/hr
Flexjet is seeking a highly polished and service-focused professional to join our Owner Services ... Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM ...
Flexjet, an award-winning organization that specializes in high end private jet travel, is seeking a customer service driven pilots to join our team! This role works as part of a team in piloting the ...
Flexjet, an award-winning organization that specializes in high end private jet travel, is seeking a customer service driven pilots to join our team! This role works as part of a team in piloting the ...
Line Service Technician
$15.50 - $18.25/hr
Strong working knowledge of FBO operations, customer service principles, and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the ...
Line Service Technician
$15.50 - $18.25/hr
Strong working knowledge of FBO operations, customer service principles, and the Flexjet service philosophy * Excellent interpersonal, verbal, and written skills are necessary to perform job at the ...
Hotel Logistics Coordinator
Cleveland, OH · On-site
$19 - $25.25/hr
Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel ... previous customer service experience; equivalent combination of education and/or experience ...
Hotel Logistics Coordinator
Cleveland, OH · On-site
$19 - $25.25/hr
Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel ... previous customer service experience; equivalent combination of education and/or experience ...
Reviews inspection programs, service bulletins, customer bulletins, and aircraft service changes issued by OEMs. * Reports to the Flexjet Manager of Fleet Reliability. EDUCATION & EXPERIENCE * FAA ...
Reviews inspection programs, service bulletins, customer bulletins, and aircraft service changes issued by OEMs. * Reports to the Flexjet Manager of Fleet Reliability. EDUCATION & EXPERIENCE * FAA ...
Flexjet Jobs Information
What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?
To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.
What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?
Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.
What is a Customer Service Representative?
A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.
What types of jobs are customer service?
Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.
What is the difference between Customer Service vs Customer Support?
| Aspect | Customer Service | Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in communication or sales | Technical certifications or product-specific training often required |
| Work Environment | Retail stores, call centers, online platforms | Technical help desks, online chat, phone support for products/services |
| Employer & Industry Usage | Retail, hospitality, telecom, e-commerce | IT, software, electronics, tech industries |
| Common Search & Comparison | Customer Service vs Customer Support |
Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.
Do workers at Flexjet get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
71% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
Does Flexjet pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
At Flexjet, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and March 2026.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and March 2026.
Is the health insurance from Flexjet affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and March 2026.
100% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get paid time off at Flexjet?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and March 2026.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and March 2026.
Do workers at Flexjet worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.
100% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.
Do Flexjet workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.
53% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.
How easy is it for Flexjet workers to change shifts?
Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and December 2025.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and December 2025.
How easy is it to get time off at Flexjet?
Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and March 2026.
43% of people report it’s hard to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Flexjet managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.
Do workers at Flexjet do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
93% of people report that they don’t do extra unpaid work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.
93% of people report that they don’t do extra unpaid work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.
How easy is it to take sick days at Flexjet?
Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at Flexjet feel treated with respect by their managers?
Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.
76% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Flexjet get to take their breaks without interruption?
Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.
76% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.
Is it stressful to work at Flexjet?
Some people feel stressed out here.
59% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
59% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Flexjet enjoy their jobs?
Most people enjoy their job.
95% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.
95% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Flexjet recommend working with their team?
Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and March 2026.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get enough training when they start at Flexjet?
Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.
55% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get support to advance at Flexjet?
Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people think Flexjet’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers feel well informed about how Flexjet is doing?
Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.
What are the most popular jobs at Flexjet?
What are the most popular categories at Flexjet?
Flexjet rating
8.0
Based on 23 frontline employees who took The Breakroom Quiz
11th of 52 rated aviation services
Job description
POSITION SUMMARY:
Flexjet, an award-winning organization that specializes in high end private jet travel, is seeking a customer service driven rotor pilot to join our team! This role works as part of a team in piloting the assigned Flexjet Sikorsky-76 for domestic flights, providing a safe flight for Flexjet owners during their scheduled rotation. We invite experienced pilots with a servant's heart to apply for these positions currently open at our Bridgeport, CT facilities.
DUTIES & RESPONSIBILITIES:
- Functionally responsible to the Pilot-in-Command on all flights
- Performs all duties and any specific duties assigned
- Maintains a high degree of crew coordination, performing duties in a professional, efficient, and cordial manner at all times
- Responsible to the Fleet Chief Pilot for duty assignments and training
- Greets the passengers and assists with passenger seating and luggage storage
- Conducts passenger briefings
- Assists with emergency evacuations
- Adhere to the duties and responsibilities outlined in the Crew Flight Manual and Flight Deck Handbook
- Maintains a current medical certificate as required by the Company and notifies their Assistant Chief Pilot if a medical (physical or mental) condition may impair their ability to perform the flight
- Perform other duties as assigned
EDUCATION & EXPERIENCE:
- All candidates must meet ATP minimums (written complete and qualify to take the check ride).
- Quality of flight time matters! Special consideration is always given for military experience, PIC time, turbine, experience in one of our S76 airframe, etc.
- Competitive candidates will possess the following:
- 1,500 hours total time
- Commercial Pilot certificate with rotorcraft/helicopter and instrument rating.
- Meet the recency experience requirement defined by CFR part 61
- 50 hours in Sikorsky S-76
- 50 hours IFR time logged
- Current 1st Class Medical
- Valid Passport
- No FAA sanctions within the past 5 years
- Bachelors degree in aviation, Aviation Management, or related field preferred; or equivalent experience
- Previous experience in Part 135/91K or corporate aircraft desirable
- Applicants must possess the legal right to work in the United States and have the ability to travel in and out of the US and to all cities/countries where Flexjet serves
REQUIRED SKILLS
- Working knowledge of all Federal Aviation Regulations applicable to FAR Part 135, Part 91 Subpart K, and Part 91.
- Thorough knowledge of FAA, ICAO, & other international flight operations regulations
- Strong organizational skills & advanced multi-tasking abilities
- Strong interpersonal, verbal/written and presentation skills are necessary to perform job at the expected level
- Computer skills necessary to operate word processing, email and web-based applications
- Must possess a passionate attention to detail and the ability to work in a team atmosphere
- Present a well-groomed appearance
About Flexjet
Sourced by ZipRecruiter
Industry
Aerospace product and parts manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Cleveland, OH, US
Year founded
1995