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Flexjet

20 Flexjet Customer Service Coordinator Jobs Hiring Near You

Flexjet

3rd Shift Owner Experience Coordinator

Cleveland, OH · On-site

$17.50 - $22.75/hr

... Flexjet Owners, providing concierge-level service and support throughout the entire flight ... CRM systems and client experience platforms. SCHEDULE & POSITION EXPECTATIONS • Schedule ...

Flexjet

3rd Shift Owner Experience Coordinator

Cleveland, OH · On-site

$17.50 - $22.75/hr

... Flexjet Owners, providing concierge-level service and support throughout the entire flight ... Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM ...

Flexjet

Owner Experience Coordinator

Cleveland, OH · On-site

$17.50 - $22.75/hr

... Flexjet Owners, providing concierge-level service and support throughout the entire flight ... CRM systems and client experience platforms. SCHEDULE & POSITION EXPECTATIONS • Schedule ...

Flexjet

Owner Experience Coordinator

Cleveland, OH

$17.50 - $22.75/hr

... Flexjet Owners, providing concierge-level service and support throughout the entire flight ... Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM ...

Flexjet

Events Coordinator

Cleveland, OH · On-site

Flexjet and its portfolio of sister brands are seeking an experienced, highly organized, and ... Provide world-class service throughout every interaction with Owners, prospects, guests and ...

Flexjet

Hotel Logistics Coordinator

Cleveland, OH · On-site

$19 - $25.25/hr

Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel ... previous customer service experience; equivalent combination of education and/or experience ...

Flexjet

Hotel Logistics Coordinator

Cleveland, OH

$19 - $25.25/hr

Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel ... previous customer service experience; equivalent combination of education and/or experience ...

Flexjet

In-Flight Catering Coordinator

Cleveland, OH · On-site

$14.50 - $17.50/hr

Flexjet is currently seeking a qualified candidate to join our Operations team as an In-Flight ... A.) or equivalent from two-year college or technical school; 1-2 years of customer service ...

Flexjet

Owner Experience Representative

Cleveland, OH · On-site

$38K - $53K/yr

Dispatch responsibilities such as coordinating services between crew members and line service ... Strong working knowledge of customer service principles and the Flexjet service philosophy

Flexjet

Owner Experience Representative

Cleveland, OH · On-site

$38K - $53K/yr

Dispatch responsibilities - such as coordinating services between crew members and line service ... Strong working knowledge of customer service principles and the Flexjet service philosophy

Flexjet

Events Coordinator

Cleveland, OH

Flexjet and its portfolio of sister brands are seeking an experienced, highly organized, and ... of care, sophistication and service our Owners and guests have come to expect. Working ...

Flexjet

Events Coordinator

Cleveland, OH · On-site

Flexjet and its portfolio of sister brands are seeking an experienced, highly organized, and ... of care, sophistication and service our Owners and guests have come to expect. Working ...

Flexjet

In-Flight Catering Coordinator

Cleveland, OH · On-site

$14.50 - $17.50/hr

Flexjet is currently seeking a qualified candidate to join our Operations team as an In-Flight ... A.) or equivalent from two-year college or technical school; 1-2 years of customer service ...

Flexjet

Flight Coordinator

Stratford, CT · On-site

... of customer service, confidentiality, and attention to detail. You will execute all aspects of ... of Flexjet, oversight of department staff scheduling, as well as assist in the assignment of ...

Flexjet

Owner Experience Concierge

Naples, FL · On-site

$14.50 - $18.75/hr

Dispatch responsibilities - such as coordinating services between crew members and line service ... Strong working knowledge of customer service principles and the Flexjet service philosophy

Flexjet

Flight Coordinator

Stratford, CT · On-site

... of customer service, confidentiality, and attention to detail. You will execute all aspects of ... of Flexjet, oversight of department staff scheduling, as well as assist in the assignment of ...

Flexjet

Owner Concierge

Cleveland, OH · On-site

$15 - $19.50/hr

Flexjet is seeking a highly polished and service-focused professional to join our Owner Services ... Oversee end-to-end trip coordination, including itinerary planning, real-time updates, and day-of ...

Flexjet

Flight Coordinator

Stratford, CT

... of customer service, confidentiality, and attention to detail. You will execute all aspects of ... of Flexjet, oversight of department staff scheduling, as well as assist in the assignment of ...

Flexjet

Owner Experience Concierge

Naples, FL · On-site

$14.50 - $18.75/hr

Dispatch responsibilities such as coordinating services between crew members and line service ... Strong working knowledge of customer service principles and the Flexjet service philosophy

Flexjet

Owner Experience Concierge

Van Nuys, CA

$25/hr

Dispatch responsibilities such as coordinating services between crew members and line service ... Strong working knowledge of customer service principles and the Flexjet service philosophy

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Flexjet Jobs Information

Do workers at Flexjet get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Flexjet pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

At Flexjet, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Flexjet affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Flexjet?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and June 2026.

Do workers at Flexjet worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.

Do Flexjet workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for Flexjet workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to get time off at Flexjet?

Some people find it hard to get time off.
42% of people report it’s hard to get time off.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Flexjet managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at Flexjet spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at Flexjet?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Flexjet feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Flexjet get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Flexjet?

Some people feel stressed out here.
59% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Flexjet enjoy their jobs?

Most people enjoy their job.
95% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Flexjet recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Flexjet?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Flexjet?

Most people are given support to advance their career here.
In the last year, 79% of people report being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Flexjet’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Flexjet is doing?

Most people feel well informed about how the company is doing.
90% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Customer Service Coordinator jobs?
What are the most popular jobs at Flexjet?
What are the most popular categories at Flexjet?
Infographic showing various Customer Service Coordinator job openings at Flexjet in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Nights. Highlights an 100% Physical job distribution.

3rd Shift Owner Experience Coordinator

Flexjet

Cleveland, OH • On-site

$17.50 - $22.75/hr

Full-time

Re-posted yesterday

Flexjet rating

8.2

Company rating: 8.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

18th of 65 rated aviation services

Job description

Flexjet, a global leader in private aviation and luxury travel, is seeking an exceptional individual to join our elite Owner Services team as an Owner Experience Coordinator. This role is at the heart of our commitment to delivering a truly personalized, white-glove experience.
As an Owner Experience Coordinator, you will serve as the primary point of contact for our aircraft Owners, expertly managing every detail of their flight experience, from trip planning and itinerary changes to in-flight preferences and post-trip follow-ups. You are not just a service provider; you are a trusted advisor, brand ambassador, and aviation concierge.
DUTIES & RESPONSIBILITIES
• Act as the dedicated liaison for Flexjet Owners, providing concierge-level service and support throughout the entire flight experience
• Manage all aspects of Owner trip logistics, including flight scheduling, special requests, catering, ground transportation, and last-minute changes
• Build and maintain long-term relationships with Owners, understanding and anticipating their personal preferences and travel behaviors
• Collaborate cross-functionally with internal departments (operations, flight control, catering, maintenance, etc.) to ensure a flawless execution of each trip
• Serve as a brand steward, delivering service that reflects the elegance and exclusivity of the Flexjet experience
• Anticipate potential travel disruptions and proactively provide luxury-level solutions to ensure a flawless experience.
• Uphold the highest standards of discretion and professionalism, ensuring a secure and private experience for our high-profile clientele.
REQUIRED SKILLS & ATTRIBUTES
• Exceptional attention to detail, ensuring a flawless execution of Owner requests.
• Strong interpersonal, verbal, and written communication skills with a refined, luxury-level approach and a polished, professional demeanor
• Calm, poised, and solution-oriented mindset when handling high-stakes client requests.
• A passion for luxury travel and aviation, with the ability to translate that enthusiasm into curated, world-class service.
• Strong organizational skills with the ability to multitask in a fast-paced, detail-oriented environment
• High emotional intelligence, problem-solving mindset, and a passion for personalized service
• Availability to work non-traditional hours, including evenings, weekends, and holidays, as needed to support client needs
EDUCATION & EXPERIENCE
• Associate's degree (A.A.) or equivalent experience in hospitality, aviation, or high-end client services required.
• 1-3 years of experience in private aviation, luxury hospitality, or concierge-level client service, with a strong focus on team management and operational excellence.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM systems and client experience platforms.
SCHEDULE & POSITION EXPECTATIONS
• Schedule: Full-time, front half or back half of the week onsite at our Global Headquarters in Cleveland, OH.
• Available to support the team during evenings, weekends, and holidays as needed
• Flexibility required to support a 24/7/365 operation

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