First Solar
First Solar

60 First Solar Desktop Support Jobs Hiring Near You

Powered by South Carolina's strong workforce and logistics network, the plant will add 3.7 GW of American-made solar capacity and support US energy independence. For more than 25 years, First Solar ...

Powered by South Carolina's strong workforce and logistics network, the plant will add 3.7 GW of American-made solar capacity and support US energy independence. For more than 25 years, First Solar ...

Embrace First Solar's principles and values of accountability, agility, and collaboration. * Take ownership of content quality and consistency across channels. * Support a culture of innovation and ...

Provides support for First Solar's Manufacturing Systems, R&D, and Quality systems and data architectures. Education/Experience: * Bachelor or Master Degree in IT or related field * 3+ years in ...

... support teamwork, and foster a collaborative work environment while applying an enterprise mindset that considers impacts across functions and the organization. * Adhere to all First Solar processes ...

Provides support for First Solar's Manufacturing Systems, R&D, and Quality systems and data architectures. Education/Experience: * Bachelor or Master Degree in IT or related field * 3+ years in ...

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First Solar Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is it like to work at First Solar?

First Solar is a company that values innovation, sustainability, and teamwork, fostering a collaborative and dynamic work environment. The company's structure is organized into various teams, including engineering, manufacturing, and project development, working together to design, build, and deploy solar energy systems. Working at First Solar may appeal to individuals who are passionate about renewable energy, eager to contribute to a mission-driven organization, and interested in a fast-paced and challenging work environment.

Do workers at First Solar get paid breaks?

Yes. Most people get paid breaks.
91% of people say they get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Does First Solar pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

At First Solar, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
58% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from First Solar affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at First Solar?

Most people get paid time off work.
78% of people say they get paid time off.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at First Solar worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and May 2026.

Do First Solar workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for First Solar workers to change shifts?

Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to get time off at First Solar?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Do First Solar managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at First Solar do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
89% of people report that they don’t do extra unpaid work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at First Solar?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at First Solar good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at First Solar feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at First Solar get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at First Solar?

Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at First Solar enjoy their jobs?

Only some people enjoy their job.
47% of people report they don’t enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at First Solar recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at First Solar?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at First Solar?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think First Solar’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how First Solar is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular job types at First Solar?
    What are the most popular categories at First Solar?
    Infographic showing various Desktop Support job openings at First Solar in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
    First Solar- Various Positions

    First Solar- Various Positions

    First Solar

    Gaffney, SC

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 19 days ago


    First Solar rating

    6.9

    Company rating: 6.9 out of 10

    Based on 71 frontline employees who took The Breakroom Quiz

    394th of 511 rated manufacturers


    Job description

    Introduction
    In cooperation with
    Spartanburg Community College
    is assisting with recruitment and training for
    Powering America's Energy Future Starts Here
    First Solar is expanding its US manufacturing footprint with a new ~$350M facility in Gaffney, SC - creating 600+ good-paying jobs and advancing America's energy future. Powered by South Carolina's strong workforce and logistics network, the plant will add 3.7 GW of American-made solar capacity and support US energy independence.
    For more than 25 years, First Solar has earned its position as the nation's leading solar technology and manufacturing company. Committed to delivering high-quality, responsibly produced American-made solar modules - while helping to ensure that America can rapidly deploy the domestic power-generation capacity it needs to grow and prosper.
    Various employment opportunities in Gaffney, SC include Various Engineering positions, Supervisors, Group Leads, Technicians, and many more!
    Benefits include day 1 coverage for medical, dental, and vision, attractive schedules, supportive work environment, 401(k) with up to 4% company match, paid time off and paid parental leave, and a wide range of additional benefits!
    Apply online today at FirstSolar.sctechjobs.com

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