At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel ... Track recordof championing data-driven decision making and operational excellence for mission ...
61 Expedia Operations Jobs Hiring Near You
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel ... Track recordof championing data-driven decision making and operational excellence for mission ...
Expedia Jobs Information
Do workers at Expedia Group get paid breaks?
Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and August 2026.
69% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and August 2026.
Does Expedia Group pay people when they’re sick?
Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.
At Expedia Group, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and August 2026.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and August 2026.
Is the health insurance from Expedia Group affordable enough for their workers?
Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and August 2026.
93% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and August 2026.
Do people get paid time off at Expedia Group?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and August 2026.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and August 2026.
Do workers at Expedia Group worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
100% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
Do Expedia Group workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
How easy is it for Expedia Group workers to change shifts?
Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.
How easy is it to get time off at Expedia Group?
Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
83% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
Do Expedia Group managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
Do jobs at Expedia Group spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
How easy is it to take sick days at Expedia Group?
Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Expedia Group feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and August 2026.
80% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Expedia Group get to take their breaks without interruption?
Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
91% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
Is it stressful to work at Expedia Group?
Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
74% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Expedia Group enjoy their jobs?
Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.
76% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Expedia Group recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and August 2026.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people get enough training when they start at Expedia Group?
Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
39% of people report they didn’t get enough training when they started working here.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people get support to advance at Expedia Group?
Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people think Expedia Group’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.
Do workers feel well informed about how Expedia Group is doing?
Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and August 2026.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and August 2026.
What are the most popular job types at Expedia?
What are the most popular jobs at Expedia?
What are the most popular categories at Expedia?
Full-time
Medical, Dental, Vision, PTO
Re-posted 25 days ago
Expedia Group rating
6.9
Based on 25 frontline employees who took The Breakroom Quiz
8th of 11 rated travel agencies
Job description
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Introduction to the Team:
Expedia Technologyteamspartner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.
The Loyalty Engineering organization powers how Expedia builds durable relationships with travelers worldwide. We build the systems behind continuous engagement, re-engagement, and re-acquisition, creating a growth flywheel that deepens traveler loyalty and drives measurable business impact across brands and markets.
At the center of this sits your team, the Incentives platform, a full-stack system responsible for delivering billions of dollars in offers and perks to travelers every year.
The Senior Engineering Manager, Loyalty role is at the intersection of platform engineering, AI innovation, and business growth strategy. You will lead the full-stack team that owns the Incentives platform, working closely with cross-functional partners across product, marketing, and business to scale one of Expedia's most commercially critical systems. The work here is highly visible. The decisions you make will directly shape how loyalty incentives drive growth for millions of travelers across Expedia's global portfolio.
In this role, you will:
Lead, develop, and retain a high-performing engineering team that delivers high-quality loyalty capabilities and services aligned to product and business goals.
Own end-to-end delivery for key loyalty services and platforms, ensuring system design, low-level design, API design, and data modeling meet performance, security, and reliability expectations.
Partner closely with Product, Architecture, Data, and other engineering teams to define and execute a technology roadmap for loyalty, balancing near-term delivery with long-term platform evolution.
Establish and continuously improve engineering best practices, including code quality, CI/CD, observability, incident response, and operational excellence for loyalty systems.
Drive data-informed decision making for loyalty features and services, using metrics, experimentation, and customer behavior insights to guide prioritization and technical trade-offs.
Foster a culture of innovation and safety around advanced technologies, including familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, and safely integrates and operates AI/MLenabled solutions that improve outcomes.
Minimum Qualifications:
Bachelor's Degree or Equivalent Level; Technical Degree Preferred.
8+ years of relevant professional experience and 3+ years of people management experience.
Experience leading full-stack software engineering teams delivering services and platforms in a complex product ecosystem.
Proven background in software engineering with strong capabilities in system design (including low-level design), API design, and data modeling for distributed, service-oriented or microservices-based systems.
Demonstrated ability to manage delivery for multiple concurrent initiatives, aligning engineering execution with product and business priorities across the loyalty domain or an equivalent business capability area.
Hands-on experience establishing and enforcing engineering standards around code quality, testing, deployment, monitoring, and reliability for production services.
Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, including collaborating with specialized teams to integrate such capabilities into production services.
Preferred Qualifications:
Experience building and scaling loyalty, membership, marketing or customer engagement platforms, at high scale and availability.
Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, including safely integrating and operating AI/MLenabled solutions that improve loyalty outcomes, and guiding teams on practical, domain-specific use of these technologies.
Demonstrated success in leading engineering teams through periods of high growth, change, or complexity.
Track recordof championing data-driven decision making and operational excellence for mission-critical systems.
High ownership mindset with a bias for action.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.What Expedia Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom