Field Service Representative
Adell, WI · On-site
EnerSys is a global leader in stored energy solutions for industrial applications. We have over ... Job Purpose The Field Service Representative will be required to perform both in-shop and field ...
EnerSys
65 Enersys Field Service Representative Jobs Hiring Near You
Field Service Representative
Adell, WI · On-site
EnerSys is a global leader in stored energy solutions for industrial applications. We have over ... Job Purpose The Field Service Representative will be required to perform both in-shop and field ...
Field Service Representative
WA · On-site
$85K - $128K/yr
EnerSys Advanced Systems (EAS) is a specialized division of EnerSys-a global leader in stored ... The Field Service Representative works closely with Business Development, Sales, Program Management ...
Field Service Representative
WA · On-site
$85K - $128K/yr
EnerSys Advanced Systems (EAS) is a specialized division of EnerSys-a global leader in stored ... The Field Service Representative works closely with Business Development, Sales, Program Management ...
Field Service Representative
Adell, WI · On-site
EnerSys is a global leader in stored energy solutions for industrial applications. We have over ... Job Purpose The Field Service Representative will be required to perform both in-shop and field ...
Field Service Representative
Adell, WI · On-site
EnerSys is a global leader in stored energy solutions for industrial applications. We have over ... Job Purpose The Field Service Representative will be required to perform both in-shop and field ...
EnerSys is a global leader in stored energy solutions for industrial applications. We have over ... Job Purpose The Field Service Representative plans and coordinates activities concerned with ...
EnerSys is a global leader in stored energy solutions for industrial applications. We have over ... Job Purpose The Field Service Representative plans and coordinates activities concerned with ...
EnerSys is a global leader in stored energy solutions for industrial applications. We have over ... Job Purpose The Field Service Representative plans and coordinates activities concerned with ...
EnerSys is a global leader in stored energy solutions for industrial applications. We have over ... Job Purpose The Field Service Representative plans and coordinates activities concerned with ...
EnerSys Jobs Information
Do workers at EnerSys get paid breaks?
Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
38% of people say they don’t get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
Does EnerSys pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
58% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.
58% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.
At EnerSys, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and July 2026.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from EnerSys affordable enough for their workers?
Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 36 people who took the Breakroom Quiz between March 2025 and July 2026.
97% of people say the health insurance costs are okay
Based on data from 36 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at EnerSys?
Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and July 2026.
90% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and May 2026.
- 63% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 25% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and May 2026.
Do workers at EnerSys worry about hours?
Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.
77% of people report they don’t worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.
Do EnerSys workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
61% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.
61% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it for EnerSys workers to change shifts?
Some people find it hard to change shifts.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and November 2025.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it to get time off at EnerSys?
Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
88% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
Do EnerSys managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.
Do jobs at EnerSys spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it to take sick days at EnerSys?
Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at EnerSys good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and June 2026.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at EnerSys feel treated with respect by their managers?
Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
70% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at EnerSys get to take their breaks without interruption?
Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
84% of people report that they get to take their breaks without interruption.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at EnerSys?
Most people feel stressed here.
72% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
72% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at EnerSys enjoy their jobs?
Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and July 2026.
67% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at EnerSys recommend working with their team?
Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at EnerSys?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at EnerSys?
Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think EnerSys’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how EnerSys is doing?
Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Field Service Representative jobs?
What are the most popular jobs at Enersys?
What are the most popular categories at Enersys?
EnerSys rating
7.7
Based on 55 frontline employees who took The Breakroom Quiz
195th of 544 rated manufacturers
Job description
EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Motive Power applications include industrial lift trucks and pallet jacks, rail equipment, mining equipment, and airline ground support equipment. Some of the motive power brands include Hawker, Ironclad, General Battery, and Fiamm. Wherever there is a need for motive power, EnerSys offers the perfect energy solution.
Job Purpose
The Field Service Representative will be required to perform both in-shop and field service work. Plansand coordinates activities concerned with installing equipment, investigating and resolving customerreports of technical problems with equipment, and eliminating future operational or servicedifficulties by performing the following duties.
Essential Duties and Responsibilities
- Travel to customer sites to install, repair, and perform preventative maintenance to customer's equipment including flooded and sealed batteries, chargers and DC power distribution equipment (cable trays, battery racks and power cables).
- Interacts with all levels of people, both inside and outside the company.
- Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
- Performs Preventative Maintenance inspections of customers' batteries, chargers, battery handling equipment, and battery changing/charging area and records data.
- Replaces defective parts, reassembles battery, and fuses lead parts with gas torch.
- Determines specific gravity of solution.
- Waters, Washes, cleans, and neutralizes customers' batteries at customers' location.
- Installs equipment at customer's facility to ensure full functionality according to specifications.
- Provides on-site technical assistance to help troubleshoot and repair equipment.
- Maintains records of performance reports.
- Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
- Occasionally download battery and charger data via a monitoring device and use the information to repair or correct battery/charger problems in accordance with the customer's operation.
- Occasionally report to local EnerSys Service Center for mandatory training, inventory, parts pick up/drop off, etc.
- Other duties may be assigned.
Qualifications
To perform the Field Service Technician job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Minimum Qualifications- A high school diploma or equivalent; or industry-related experience and/or training; or an equivalent combination of education and experience.
- Basic knowledge of Microsoft Office and the Internet.
- Basic mechanical aptitude.
- Previous customer service experience in-field support.
- Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English.
- Able to perform basic math and solve simple equations.
- Must be able to work flexible hours and respond to after-hour service calls when required.
- Certificate/Diploma in Mechanical/Electronics/ Electrical or related if the application for location
- A basic electrical understanding
- The use of test equipment and reading schematics
- Hands-on job experience
- Experience should be substantively in the Electrical related field where applicable
- Must have a valid driver's license and a safe driving record with minimal traffic violations.
- Able and willing to travel to customer sites.
- This position is remote. Traveling to customer sites daily.
- Able and willing to do overnight travel.
- Maximum of 5 days per month of overnight travel.
- During the 6-8 week training period, you will have frequent overnight travel.
- Must be at least 18 years of age to drive a company vehicle (Nonregulated/CDL 21 years of age)
- Able and willing to operate a forklift.
General Job Requirements
- Must be able and willing to do overnight travel
- Must be able and willing to operate a forklift.
- This position requires you to drive a company vehicle. Therefore, you must be able to pass the company's driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
- Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
- Must be able to differentiate colors.
- Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
- Must be able to stand for long periods of time
- Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
- Must be able and willing to be on-call.
- Must be able and willing to wear a respirator.
- Must be able and willing to work overtime.
- Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.
- Risk of electrical shock.
- This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety.
- This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.
EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Know Your Rights
Know Your Rights (Spanish)
We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.