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Decagon

60 Decagon Senior Engineer Jobs Hiring Near You

Decagon

Senior Research Engineer

New York, NY · On-site

$200K - $400K/yr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... About the Role As a Senior Research Engineer, you'll be responsible for building industry-leading ...

Decagon

Senior Research Engineer

New York, NY · On-site

$200K - $400K/yr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... About the Role As a Senior Research Engineer, you'll be responsible for building industry-leading ...

Decagon

Senior Research Engineer

San Francisco, CA · On-site

$200K - $400K/yr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... About the Role As a Senior Research Engineer, you'll be responsible for building industry-leading ...

Decagon

Senior Research Engineer, Safety

New York, NY · On-site

$200K - $400K/yr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... About the Role As a Research Engineer focused on Safety, you'll be responsible for making Decagon ...

New

Decagon

Senior Research Engineer, Safety

San Francisco, CA · On-site

$200K - $400K/yr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... About the Role As a Research Engineer focused on Safety, you'll be responsible for making Decagon ...

New

Decagon

Senior Solutions Engineer

New York, NY · On-site

$200K - $280K/yr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire ...

Decagon

Senior Solutions Engineer

San Francisco, CA · On-site

$65 - $84/hr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire ...

Decagon

Senior Solutions Engineer

New York, NY · On-site

$60.50 - $78/hr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire ...

Decagon

$42.75 - $55/hr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire ...

Decagon

Senior Solutions Engineer

San Francisco, CA · On-site

$200K - $280K/yr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire ...

Decagon

Engineering Lead, Strategic Deals

Manhattan, NY · On-site

$250/hr

You'll work directly with the customer's senior engineering and product leaders to figure out what they need for the deal to be successful. From there, you decide what Decagon should build, tech-lead ...

Decagon

Engineering Lead, Strategic Deals

New York, NY · On-site

You'll work directly with the customer's senior engineering and product leaders to figure out what they need for the deal to be successful. From there, you decide what Decagon should build, tech-lead ...

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Infographic showing various Senior Engineer job openings at Decagon in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, and 3% Remote job distribution.

Senior Research Engineer

Decagon

New York, NY • On-site

$200K - $400K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We're an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
About the Team
Read more about the research team's work here: https://decagon.ai/blog/introducing-decagon-labs
The Research team develops the model and decision-making stack that powers Decagon's conversational agents for enterprise support. We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments.
Our goal is to push the frontier of applied conversational AI: agents that reliably understand nuanced intent, track long context, and take the right actions under uncertainty. We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale.
About the Role
As a Senior Research Engineer, you'll be responsible for building industry-leading conversational AI models that power Decagon's agent, and taking them all the way from idea to production. You'll own multi-quarter initiatives that push the agent's reliability, capability, and efficiency forward, and you'll design and implement frontier approaches for training, evaluation, and orchestration across the system.
We're looking for strong engineers who want to build the core models and algorithms behind our AI agents. People here own their work end-to-end, ship real improvements, and are trusted to make high-impact technical decisions.
In this role, you will
  • Lead research and engineering efforts to improve core conversational capabilities in production, including instruction following, retrieval, memory, and long-horizon task completion
  • Build and iterate on end-to-end models and pipelines that optimize for quality, efficiency, and user experience
  • Partner with platform and product engineers to integrate new models into production systems
  • Break down ambiguous research ideas into clear, iterative milestones and roadmaps.

Your background looks something like this
  • 4+ years of experience in AI/ML engineering or research.
  • Prior experience post-training and deploying LLMs in production environments.
  • Fluency in Python and modern ML tooling (training, evaluation, data pipelines)
  • Track record of taking research ideas from prototype → reliable, measurable production impact

Compensation
$200K - $400K + Offers Equity
This range reflects the expected compensation for this role. Compensation within the range is determined based on experience, skills, and the scope of responsibilities, with flexibility for candidates who demonstrate exceptional impact.
In addition to base salary, we offer competitive equity. Final compensation may vary based on location within the United States.
Benefits
We proudly offer the following benefits for our full-time employees:
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

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