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Overview

Are you ready to join a growing team?

CTG is seeking an experienced Sr. Observability Engineer to lead the architecture, engineering, and optimization of enterprise observability platforms supporting large-scale infrastructure and applications. This senior engineering role will drive platform reliability, scalability, AIOps initiatives, and observability governance while partnering with cross-functional technology teams to deliver innovative monitoring solutions.

If you're passionate about designing highly reliable enterprise monitoring platforms, advancing AIOps capabilities, and driving observability strategy across a complex enterprise environment, we encourage you to apply.

Location: Buffalo, NY
Duration: 10 months

• Lead the architecture, design, and implementation of enterprise observability platforms.
• Design scalable monitoring solutions using technologies such as Dynatrace, Datadog, IBM SevOne, and ServiceNow ITOM.
• Develop and enforce observability standards, instrumentation strategies, governance models, and data architectures.
• Drive AIOps initiatives, including intelligent automation, Davis AI, causal analysis, and proactive root cause identification.
• Optimize enterprise monitoring environments by reducing alert fatigue, controlling log growth, and improving platform cost efficiency.
• Collaborate with engineering, architecture, operations, business stakeholders, and vendors to deliver enterprise monitoring solutions.
• Mentor engineers and provide technical leadership across observability initiatives.
• Develop technical standards, documentation, architectural guidance, and best practices.
• Ensure compliance with enterprise security, audit, risk management, and regulatory requirements.

• 10+ years of combined education and professional experience in systems engineering, infrastructure architecture, or enterprise platform engineering.
• Extensive experience designing and scaling enterprise observability platforms.
• Expert knowledge of Dynatrace, IBM SevOne, Datadog, or comparable enterprise monitoring technologies.
• Strong experience with observability architecture, metrics, logs, traces, alerting strategies, and data modeling.
• Hands-on expertise with AIOps, AI-driven analytics, intelligent automation, and root cause analysis.
• Strong understanding of IT Service Management (ITSM), infrastructure lifecycle, and enterprise architecture.
• Excellent analytical, troubleshooting, communication, and leadership skills.

• Bachelor's degree in Computer Science, Computer Engineering, or a related discipline.
• 10+ years of infrastructure engineering or enterprise architecture experience.
• Experience integrating observability platforms with ServiceNow ITOM and enterprise IT operations tools.
• Experience with cloud infrastructure, virtualization, distributed systems, and large-scale enterprise environments.
• Proven ability to translate complex business requirements into scalable technical solutions.
• Experience with project estimation, budgeting, and technical planning.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this opportunity to any other interested parties. Thank you!

The expected base salary for this position ranges from $67.17 - $111.94/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefits package is also offered.