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Compass Group
Compass Group

120 Compass Group Customer Service Jobs Hiring Near You

Compass Group

DINING SERVICES DIRECTOR

Salisbury, NC

$70K - $75K/yr

You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and ... Compass Group's uncompromising standards of culinary excellence, safety, and service. Key ...

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Compass Group Jobs Information

What is it like to work at Compass Group?

Compass Group is a global foodservice company that values diversity, inclusivity, and teamwork, fostering a collaborative work environment where employees can grow and develop their skills. The company operates in various sectors, including healthcare, education, and business and industry, with a wide range of job roles and opportunities for advancement. Working at Compass Group may appeal to individuals who are passionate about delivering high-quality food and service, as the company offers a dynamic and supportive work environment with opportunities for professional growth and development.

What makes Compass Group an attractive place to work?

Compass Group is a leading global food and support services company, providing high-quality services to clients across various industries. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for employees to grow professionally and advance in their careers. By joining Compass Group, individuals can contribute to delivering exceptional experiences for clients and customers, while also benefiting from a stable and supportive work environment that fosters growth and success.

Do workers at Compass Group get paid breaks?

No. Most people don’t get paid breaks.
75% of people say they don’t get paid breaks.
Based on data from 103 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Compass Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
51% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 113 people who took the Breakroom Quiz between March 2026 and August 2026.

At Compass Group, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
52% of people say they have to use vacation days when they’re out sick.
Based on data from 99 people who took the Breakroom Quiz between March 2026 and August 2026.

Are part-time workers able to get health insurance from Compass Group?

Only some people who work part-time can get health insurance.
53% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Compass Group?

Only some people who work part-time get paid time off.
62% of people who work part-time say they don’t get paid time off
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Compass Group affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 77 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get paid time off at Compass Group?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 124 people who took the Breakroom Quiz between March 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 64% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 1% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 137 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Compass Group worry about hours?

Some people worry about getting enough hours.
34% of people report they worry about getting enough hours.
Based on data from 159 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Compass Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 140 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Compass Group workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 107 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Compass Group?

Some people find it hard to get time off.
41% of people report it’s hard to get time off.
Based on data from 93 people who took the Breakroom Quiz between March 2026 and August 2026.

Do Compass Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 151 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Compass Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 148 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Compass Group?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 108 people who took the Breakroom Quiz between March 2026 and August 2026.

Is a Compass Group job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Compass Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 122 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Compass Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 114 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people at Compass Group get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 110 people who took the Breakroom Quiz between March 2026 and August 2026.

Is it stressful to work at Compass Group?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 116 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people at Compass Group enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 92 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people at Compass Group recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 129 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get enough training when they start at Compass Group?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 121 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get support to advance at Compass Group?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 115 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people think Compass Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 115 people who took the Breakroom Quiz between March 2026 and August 2026.

Do workers feel well informed about how Compass Group is doing?

Most people don’t feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 110 people who took the Breakroom Quiz between March 2026 and August 2026.

What are the most popular job types at Compass Group?

    What are the most popular jobs at Compass Group?

    What are the most popular categories at Compass Group?

    Infographic showing various Customer Service job openings at Compass Group in the United States as of August 2026, with employment types broken down into 23% Full Time, and 77% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

    CUSTOMER SERVICE MANAGER - TEXARKAN, AR

    Compass Group

    Texarkana, AR • On-site

    $60K - $65K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 18 hours ago

    Compass Group rating

    6.4

    Company rating: 6.4 out of 10

    Based on 1,095 frontline employees who took The Breakroom Quiz

    349th of 500 rated business services

    Job description

    Salary:  $60,000 - $65,000 / year

    Other Forms of Compensation: Yearly Bonus and Company Car 

    Growth. Opportunity. Excellence.


    Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.


    Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation.  Together, we'll continue to transform our industry.


    Come grow with us. We are Canteen.

    Job Summary:

    The Customer Service Manager (CSM) is responsible for delivering an exceptional customer experience while overseeing day to day operations. This role manages route drivers, ensures consistent product availability, and serves as the primary point of contact for customer inquiries and concerns.  The Customer Service Manager works closely with drivers, clients, and the operations team to proactively resolve issues, maintain service standards, and support efficient operations.
    The ideal candidate is customer focused, well organized, and proactive, with the ability to manage multiple priorities while building strong, positive relationships with clients. This position plays a critical role in driving customer satisfaction, retention, and overall operational performance.


     
    Key Responsibilities:  
       Responsible for site visits and client retention
       Assist branches with grand openings
       Ensure we are compliant with local and national account standards; review corporate compliance reporting  
       Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc.)
       Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)
       Coordinate efforts to improve customer retention and client experience at the point of sale
       Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue
       Drive compliance to merchandising standards
       Assess performance by location through audit reports (Quarterly District Evaluations)
       When needed, perform the job functions of the Route Driver position, including driving a company vehicle over an established route to deliver products, render services by stocking and maintaining vending and related equipment

     Preferred Qualifications:  
       A bachelor's degree is preferred; two-year college degree or the equivalent combination of education and  experience is acceptable
       3 years driving experience required
       Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record
       Preferred 3-4 years' experience in a customer service position, or a minimum of 2 years of related  experience
       Route management, retail and merchandising experience is preferred 
       Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.), in the abscence of delivery driver
       Food & beverage experience
       Excellent communication skills required
       Must be able to travel to client sites
       Must be passionate about providing world class service to our clients and customers
       Must be able to lift 50 lbs. on a consistent basis.

    Apply to Canteen today!

    Canteen is a member of Compass Group USA

    Click here to Learn More about the Compass Story

    Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 


    Applications are accepted on an ongoing basis.


    Canteen maintains a drug-free workplace.


    Associates at Canteen are offered many fantastic benefits.

    • Medical
    • Dental
    • Vision
    • Life Insurance/ AD
    • Disability Insurance
    • Retirement Plan
    • Paid Time Off
    • Holiday Time Off (varies by site/state)
    • Associate Shopping Program
    • Health and Wellness Programs
    • Discount Marketplace
    • Identity Theft Protection
    • Pet Insurance
    • Commuter Benefits
    • Employee Assistance Program
    • Flexible Spending Accounts (FSAs)
    • Paid Parental Leave
    • Personal Leave

    Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

    https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

    Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

    Req ID: 1529414 

    Canteen  

    Leticia Pinon 

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