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Compass Group
Compass Group

120 Compass Group Conference Services Manager Jobs Hiring Near You

Jasper Hotel

Conference Services Manager

Fargo, ND

Conference Services Manager WHO WE ARE Hotels done differently. It's not just a slogan it is who we ... As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who ...

Compass Group

Conference Aide

Salt Lake City, UT

$21/hr

... Group focused on all aspects of guest and employee services, meeting and event planning and ... Job Summary The Conference Aides (CA) are responsible for pantry management and conference center ...

Compass Group

Conference Aide

Salt Lake City, UT · On-site

$21/hr

... Group focused on all aspects of guest and employee services, meeting and event planning and ... Job Summary The Conference Aides (CA) are responsible for pantry management and conference center ...

Sage Hospitality

Conference Services Manager

Denver, CO · On-site

$65K - $80K/yr

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in ... Prepare the appropriate resumes and paperwork to ensure quality service. * Manage function details ...

Compass Group

Conference Aide

Salt Lake City, UT · On-site

$21/hr

... Group focused on all aspects of guest and employee services, meeting and event planning and ... Job Summary The Conference Aides (CA) are responsible for pantry management and conference center ...

Compass Group

CONFERENCE SERVICES ATTENDANT

Ashland, MA · On-site

$18/hr

... with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt ... Provides prompt and detailed service as scheduled by management or by request. * Maintains ...

Heihotels

Conference Services Manager

Harrisburg, PA · On-site

$65K - $70K/yr

Yes Overview Create the desired conference and meet clients' needs through active communication ... Monitor group room blocks and pick up, generate detailed resumes for the operating departments.

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Compass Group Jobs Information

What is it like to work at Compass Group?

Compass Group is a global foodservice company that values diversity, inclusivity, and teamwork, fostering a collaborative work environment where employees can grow and develop their skills. The company operates in various sectors, including healthcare, education, and business and industry, with a wide range of job roles and opportunities for advancement. Working at Compass Group may appeal to individuals who are passionate about delivering high-quality food and service, as the company offers a dynamic and supportive work environment with opportunities for professional growth and development.

What makes Compass Group an attractive place to work?

Compass Group is a leading global food and support services company, providing high-quality services to clients across various industries. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for employees to grow professionally and advance in their careers. By joining Compass Group, individuals can contribute to delivering exceptional experiences for clients and customers, while also benefiting from a stable and supportive work environment that fosters growth and success.

Do workers at Compass Group get paid breaks?

No. Most people don’t get paid breaks.
75% of people say they don’t get paid breaks.
Based on data from 106 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Compass Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
51% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 116 people who took the Breakroom Quiz between February 2026 and August 2026.

At Compass Group, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 103 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Compass Group?

Only some people who work part-time can get health insurance.
53% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Compass Group?

Only some people who work part-time get paid time off.
62% of people who work part-time say they don’t get paid time off
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Compass Group affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 82 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at Compass Group?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 129 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 64% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 1% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 137 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Compass Group worry about hours?

Some people worry about getting enough hours.
34% of people report they worry about getting enough hours.
Based on data from 167 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Compass Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 140 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Compass Group workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 114 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Compass Group?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 97 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Compass Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 161 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Compass Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 158 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Compass Group?

Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 113 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Compass Group job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Compass Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 122 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Compass Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 117 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Compass Group get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 116 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Compass Group?

Most people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 122 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Compass Group enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 97 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Compass Group recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 135 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Compass Group?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 125 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Compass Group?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Compass Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 119 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Compass Group is doing?

Most people don’t feel well informed about how the company is doing.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 116 people who took the Breakroom Quiz between February 2026 and August 2026.

What other companies are hiring for Conference Services Manager jobs?

What are the most popular jobs at Compass Group?

What are the most popular categories at Compass Group?

Infographic showing various Conference Services Manager job openings at Compass Group in the United States as of August 2026, with employment types broken down into 22% Full Time, and 78% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Conference Services Manager

Jasper Hotel

Fargo, ND

Full-time

Posted 21 days ago

Job description

Conference Services Manager
WHO WE ARE
Hotels done differently. It’s not just a slogan it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates’ pride in who they are, where they live and who we serve.
Soulful, sophisticated, and avant-garde, the Jasper Hotel serves as Fargo’s social hub for cultured locals and modern travelers looking to connect, discover and indulge, the intersection of luxury and community. Redefining hotel luxury in North Dakota, this new build has 6,000 square feet of flexible space, 125rooms and features Rosewild Restaurant, a signature lobby lounge, and a café.
WHO YOU ARE
Your experiences have led you to understand that there is an art + science to the how and what a sales team member is responsible for; the passion to understand and support the direction of the business and the importance of knowing how people and clients drive the success of the company. You are an energetic, motivated self-starter with strong communication skills. You love problem solving and partnering with team members on how to fix the root causes of issues. You continually find ways to partner with your peers to identify how to improve the Sales team you are in.
THE ROLE
The Conference Services Manager (CSM) reports to the Director of Sales. This role requires the tenacity to create memorable experiences and unique events within our event spaces. If you are known to have the grit that is associated with an entrepreneurial spirit, then we invite you to your next career opportunity. This position will oversee all aspects of the details surrounding any group and/or events taking place in the hotel. An organized, detailed, and structured approach is required as you work alongside our operations team to flawlessly set up an event to provide the best-in-class experience for our clients and planners.
The CSM will prepare and execute banquet event orders and resumes to always ensure quality product delivery and customer satisfaction. The CSM will serve and assist in coordinating all function details with clients and meeting planners to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.
You will quickly develop trusting relationships with clients, vendors, planners, and employees of the hotel. As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded – no egos are allowed.

WHAT YOU WILL DO
  • Uphold and role model the company’s principles of People, Place and Character; and ensure direct reports are also modeling the way of our values that drive collaboration, intuition and translocal hospitality
  • You are the key Liaison between the hotel and client / planner. You will review and detail all the client’s needs to ensure the successful execution and flow of contracted programs including but not limited to banquet event orders, all food and beverage, and meeting needs, rooming lists, ground transportation, special room service needs, group resumes, master account billing, audio visual and box handling
  • Creation and management of all Banquet Event Orders (BEO’s) and management of the Delphi System
  • You lead Resume amp; BEO meeting to effectively coordinate with various departments and prepare and update group resumes for internal teams
  • Oversee the following items based upon Sales team deployment (Group, Corporate Rooms Only, Corporate Catering when less than or equal to 20 attendees)* subject to revision
  • Meet and greet client, oversee a formal pre-con or informal needs review with appropriate hotel stakeholders
  • Communicate with team and inspect that all details are correct and represent clients’ expectation to the hotel
  • Close out file by checking billing vs. menus and contract terms. You will work with accounting on any adjustments post-meeting and ensuring the billing is correct and aligned in the Delphi system.
  • Problem solving with other departments as needed to service the business at the hotel, e.g., groups that have outgrown confirmed space by identifying other options the hotel has to offer.
  • Build and maintain a trusting and transparent relationship with your clients and planners to create memorable experiences that meet and exceed their stated or unstated needs, know any request is never too small or too big of a request.
  • On an ongoing basis, review function space blocking to maximize client flow and revenue optimization
  • Work to upsell events to achieve higher B amp;C revenues, AV, and additional needs for client
  • Assist in annual competitive analysis of banquet costs, development of new menus, food and beverage minimums, and meeting rental costs
  • Conduct client site inspections and coordinate tastings for events
  • Be aware of the overall set up and implementation of events and meetings and ensure set up team is aware of any specific requests from client
  • Daily Servicing responsibilities:
    • Event coordination for all booked events
    • When applicable update the booking’s Deposit Schedule upon confirmation of collection
    • Creating Banquet Event Orders
    • Distribute BEO Packet and Participation in BEO Meeting
    • Create Group Resumes
    • Distribute Group Packet and Participation in Resume Meeting
    • In partnership with Finance present and reconcile Group Billing
    • Communication of Daily Events to the operations team
    • Daily Reconciliation of DRR against Delphi vs Actuals
    • Proactively communicate with relevant departments to ensure proper servicing of accounts
  • Follow your instinct and use your best judgment to create experiences for guests that are thoughtful and genuine
  • Provide undivided attention to each guest
  • Demonstrate a high degree of drive and determination
  • Work cooperatively with other people to achieve a common goal in the best interest of the hotel
  • Curate and detail all on-property hotel events.
  • Meet tight deadlines while working in a very fast-paced environment while under considerable stress.
  • Perform other services and duties as requested by the Director of Sales and/or hotel General Manager in support of a successful operation
WHAT YOU WILL NEED
  • Minimum of two (2) years of hospitality in either Catering, Convention, Conference or event servicing experience within a boutique or luxury hotel
  • Delphi system knowledge, preferred but not required
  • Flexible in being present during events that occur in the evening or during weekends
  • Bachelor’s degree in related field of Hospitality Management or equivalent work experience
  • Adaptable interpersonal skills to communication and address all employee levels of the hotel
  • Professional proficiency of the English language in reading, writing and verbal communication
  • Demonstrated experience in forming local connections, developing business and achieving sales targets.
  • Proficiency in Microsoft Office applications such as Excel, Outlook, PowerPoint, Word, etc.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and sense of belonging. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.

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