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Caliber Holdings
Caliber Holdings

82 Caliber Collision Customer Service Representative Jobs Hiring Near You

Ritchie Bros.

Customer Service Representative

Dayton, OH

$14 - $19.25/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding ... IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA ...

Ritchie Bros.

Customer Service Representative

Schaumburg, IL · On-site

$15.75 - $21.50/hr

The Customer Service Representative has a high level of customer service skills. Customer Service ... IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA ...

24 Seven Inc.

Customer Service Representative

Gardena, CA · On-site

$12 - $18/hr

... connects high caliber talent with leading brands. For 15 years, 24 Seven has been providing ... Industry Retail Leader Seeks Customer Service Reps - Great opportunity to obtain experience and a ...

OmniCable

Customer Service Representative

Denver, CO

$16.50 - $22.50/hr

OmniCable is a subsidiary of Dot Family Holdings. Our employees are all working towards the same ... Work Experience Customer Service Rep (Sales Support) Job Requirements: * High School Diploma

QCHI

Customer Service Representative

Hueytown, AL · On-site

$14/hr

The Customer Service Representative opportunity is a full-time entry-level position! We are looking ... Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is ...

Pico Propane

Customer Service Representative

Center, TX · On-site

$15 - $20.50/hr

Referral bonus program Job Summary McAdams Propane, a Meritum Energy Holdings Company in Center, TX, is looking for a pro-active and driven Customer Service Representative to join the team! The ...

MERITUM ENERGY GP LLC

Customer Service Representative

Miami, FL · On-site

$14.50 - $19.75/hr

... Holdings, a company serving Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and ... The Customer Service Representative will support both customers and operations by proactively ...

QCHI

Customer Service Representative

Oklahoma City, OK · On-site

$13/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great ... Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is ...

Ritchie Bros.

Customer Service Representative

Nephi, UT · On-site

$14.50 - $19.50/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA ... customer service representatives. * Previous work experience where you worked in-person with ...

Ritchie Bros.

Customer Service Representative

Sussex, WI · On-site

$15.75 - $21.25/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA ... customer service representatives. * Previous work experience where you worked in-person with ...

Ritchie Bros.

Customer Service Representative

Chattanooga, TN · On-site

$14.50 - $19.75/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA ... customer service representatives. * Previous work experience where you worked in-person with ...

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Caliber Holdings Jobs Information

What is it like to work at Caliber Collision?

Caliber Collision is a company that values a customer-centric approach and a team-oriented culture, prioritizing collaboration and mutual respect among employees. The company operates a large network of repair centers, employing a diverse team of technicians, estimators, and customer service representatives who work together to deliver high-quality repairs and exceptional customer experiences. Working at Caliber Collision may appeal to individuals who value a fast-paced, dynamic work environment and are motivated by the opportunity to make a positive impact on customers' lives through their work.

What makes Caliber Collision an attractive place to work?

Caliber Collision is a leading auto body repair company with a strong reputation for delivering high-quality customer service and innovative repair solutions. The company offers a dynamic work environment that values collaboration, teamwork, and ongoing training and development opportunities, allowing employees to grow professionally and advance in their careers. By joining Caliber Collision, individuals can contribute to a company that prioritizes customer satisfaction, community involvement, and employee growth, making it an attractive choice for those seeking a stable and fulfilling career in the automotive repair industry.

Do workers at Caliber Collision get paid breaks?

No. Most people don’t get paid breaks.
72% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between September 2025 and August 2026.

Does Caliber Collision pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and August 2026.

At Caliber Collision, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 109 people who took the Breakroom Quiz between September 2025 and August 2026.

Is the health insurance from Caliber Collision affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 90 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get paid time off at Caliber Collision?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 118 people who took the Breakroom Quiz between September 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 61% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Caliber Collision worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 98 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Caliber Collision workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 103 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Caliber Collision workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 59 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Caliber Collision?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 97 people who took the Breakroom Quiz between September 2025 and August 2026.

Do Caliber Collision managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 125 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Caliber Collision spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Caliber Collision?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 105 people who took the Breakroom Quiz between September 2025 and August 2026.

Is a Caliber Collision job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Caliber Collision good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 35 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Caliber Collision feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Caliber Collision get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 83 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at Caliber Collision?

Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 133 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Caliber Collision enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 101 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Caliber Collision recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 118 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get enough training when they start at Caliber Collision?

Some people didn’t get enough training when they started.
58% of people report they didn’t get enough training when they started working here.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get support to advance at Caliber Collision?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think Caliber Collision’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 106 people who took the Breakroom Quiz between September 2025 and August 2026.

Do workers feel well informed about how Caliber Collision is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 105 people who took the Breakroom Quiz between September 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Caliber Collision?

Customer Service Representative

Ritchie Bros.

Dayton, OH

$14 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

5th of 19 rated auctioneers

Job description

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers.

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth.

IAA Holdings, LLC (IAA)


IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.


About the team - Yard Operations 

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

What are the Requirements?

Ability to communicate comfortably with customers

A phenomenal teammate, willing to assist your peers

Digital literacy

Time management skills

Positive attitude

Ability to work independently

Strong interpersonal skills

Professional and clean appearance

What Do IAA Customer Service Reps Do?

Provide a variety of customer support services through the mail, telephone, and direct personal contact

Process orders and assignments and enter data into our internal computer systems

Reference pricing and delivery information

Respond to customer questions, inquiries, and requests

Set up new and maintain existing records

Perform word processing assignments, filing, and related clerical duties

Process paperwork in preparation for auction day, securing necessary approvals

Assist with other duties around the office to help out

What Ritchie Bros. Auctioneers employees say

Pay

Benefits

Hours and flexibility

Workplace

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