Caliber Holdings
Caliber Holdings

82 Caliber Collision Customer Service Representative Jobs Hiring Near You

The Customer Service Representative opportunity is a full-time entry-level position that has great ... Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is ...

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... Active Top Secret SCI Intrepid Acquisition Holdings, LLC www.intrepidgs.com Intrepid Acquisition ...

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Caliber Holdings Jobs Information

What is it like to work at Caliber Collision?

Caliber Collision is a company that values a customer-centric approach and a team-oriented culture, prioritizing collaboration and mutual respect among employees. The company operates a large network of repair centers, employing a diverse team of technicians, estimators, and customer service representatives who work together to deliver high-quality repairs and exceptional customer experiences. Working at Caliber Collision may appeal to individuals who value a fast-paced, dynamic work environment and are motivated by the opportunity to make a positive impact on customers' lives through their work.

What makes Caliber Collision an attractive place to work?

Caliber Collision is a leading auto body repair company with a strong reputation for delivering high-quality customer service and innovative repair solutions. The company offers a dynamic work environment that values collaboration, teamwork, and ongoing training and development opportunities, allowing employees to grow professionally and advance in their careers. By joining Caliber Collision, individuals can contribute to a company that prioritizes customer satisfaction, community involvement, and employee growth, making it an attractive choice for those seeking a stable and fulfilling career in the automotive repair industry.

Do workers at Caliber Collision get paid breaks?

No. Most people don’t get paid breaks.
72% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between September 2025 and August 2026.

Does Caliber Collision pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and August 2026.

At Caliber Collision, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 109 people who took the Breakroom Quiz between September 2025 and August 2026.

Is the health insurance from Caliber Collision affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 90 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get paid time off at Caliber Collision?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 118 people who took the Breakroom Quiz between September 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 61% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Caliber Collision worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 98 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Caliber Collision workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 103 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Caliber Collision workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 59 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Caliber Collision?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 97 people who took the Breakroom Quiz between September 2025 and August 2026.

Do Caliber Collision managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 125 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Caliber Collision spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Caliber Collision?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 105 people who took the Breakroom Quiz between September 2025 and August 2026.

Is a Caliber Collision job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Caliber Collision good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 35 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Caliber Collision feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Caliber Collision get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 83 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at Caliber Collision?

Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 133 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Caliber Collision enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 101 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Caliber Collision recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 118 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get enough training when they start at Caliber Collision?

Some people didn’t get enough training when they started.
58% of people report they didn’t get enough training when they started working here.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get support to advance at Caliber Collision?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think Caliber Collision’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 106 people who took the Breakroom Quiz between September 2025 and August 2026.

Do workers feel well informed about how Caliber Collision is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 105 people who took the Breakroom Quiz between September 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

Customer Service Representative

QCHI

Albertville, AL • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team!
This position will work at Branch 4101 located at 4491-B US Hwy 431 Albertville, AL 35950.
The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:
  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

BENEFITS:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.