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Caliber Holdings
Caliber Holdings

73 Caliber Collision Automotive Service Advisor Jobs Hiring Near You

GREENWAY AUTOMOTIVE

Automotive Service Advisor

Pelham, AL · On-site

$70K - $125K/yr

Automotive Service Advisor Riverchase Kia Location: Pelham, AL | Job Type: Full-Time Join Our Team as an Automotive Service Advisor! Riverchase Kia is looking for an experienced, customer-focused ...

GREENWAY AUTOMOTIVE

Automotive Service Advisor

Pelham, AL · On-site

$70K - $125K/yr

Automotive Service Advisor Riverchase Kia Location: Pelham, AL | Job Type: Full-Time Join Our Team as an Automotive Service Advisor! Riverchase Kia is looking for an experienced, customer-focused ...

TDC Automotive

Automotive Service Advisor

Duvall, WA · On-site

$75K - $100K/yr

AUTOMOTIVE SERVICE ADVISOR TDC Automotive - Duvall, WA We're looking for an experienced Automotive Service Advisor to join our growing team. TDC Automotive is a locally owned, family-operated repair ...

TDC Automotive

Automotive Service Advisor

Duvall, WA · On-site

$75K - $100K/yr

AUTOMOTIVE SERVICE ADVISOR TDC Automotive - Duvall, WA We're looking for an experienced Automotive Service Advisor to join our growing team. TDC Automotive is a locally owned, family-operated repair ...

TDC Automotive

Automotive Service Advisor

Duvall, WA · On-site

$75K - $100K/yr

AUTOMOTIVE SERVICE ADVISOR TDC Automotive - Duvall, WA We're looking for an experienced Automotive Service Advisor to join our growing team. TDC Automotive is a locally owned, family-operated repair ...

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Caliber Holdings Jobs Information

What is it like to work at Caliber Collision?

Caliber Collision is a company that values a customer-centric approach and a team-oriented culture, prioritizing collaboration and mutual respect among employees. The company operates a large network of repair centers, employing a diverse team of technicians, estimators, and customer service representatives who work together to deliver high-quality repairs and exceptional customer experiences. Working at Caliber Collision may appeal to individuals who value a fast-paced, dynamic work environment and are motivated by the opportunity to make a positive impact on customers' lives through their work.

What makes Caliber Collision an attractive place to work?

Caliber Collision is a leading auto body repair company with a strong reputation for delivering high-quality customer service and innovative repair solutions. The company offers a dynamic work environment that values collaboration, teamwork, and ongoing training and development opportunities, allowing employees to grow professionally and advance in their careers. By joining Caliber Collision, individuals can contribute to a company that prioritizes customer satisfaction, community involvement, and employee growth, making it an attractive choice for those seeking a stable and fulfilling career in the automotive repair industry.

Do workers at Caliber Collision get paid breaks?

No. Most people don’t get paid breaks.
72% of people say they don’t get paid breaks.
Based on data from 105 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Caliber Collision pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 128 people who took the Breakroom Quiz between July 2025 and July 2026.

At Caliber Collision, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 136 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Caliber Collision affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 115 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Caliber Collision?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 149 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 61% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Caliber Collision worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 98 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Caliber Collision workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 103 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Caliber Collision workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 59 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Caliber Collision?

Some people find it hard to get time off.
42% of people report it’s hard to get time off.
Based on data from 119 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Caliber Collision managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 125 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Caliber Collision spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Caliber Collision?

Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 130 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Caliber Collision job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Caliber Collision good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Caliber Collision feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 131 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Caliber Collision get to take their breaks without interruption?

Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 120 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Caliber Collision?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 144 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Caliber Collision enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 122 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Caliber Collision recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 149 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Caliber Collision?

Some people didn’t get enough training when they started.
60% of people report they didn’t get enough training when they started working here.
Based on data from 136 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Caliber Collision?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 131 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Caliber Collision’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 134 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Caliber Collision is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 146 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Automotive Service Advisor jobs?
What are the most popular jobs at Caliber Collision?

Automotive Service Advisor

Alloy Automotive Partners

Lakewood, CO • On-site

$100K - $150K/yr

Full-time

Posted 7 days ago

Job description

Automotive Service Advisor - Simply Auto Care
Lakewood, Colorado
Simply Auto Care is one of Colorado's leading independent automotive repair organizations, providing exceptional maintenance and repair services for European, Asian, and Domestic vehicles. We have built our reputation by doing the right thing, taking care of our people, and holding a higher standard than anyone else in this business.We've built our reputation by doing the right thing, taking care of our people, and delivering an unmatched customer experience.
The Service Advisor is at the heart of our success, bridging customer needs with technical expertise to deliver outstanding service. In this dynamic role, you'll guide customers through recommended repairs and services tailored to their goals and needs, while providing top-tier administrative support and a seamless customer experience. With a focus on service excellence, operational coordination, and building trust, you'll play a vital role in ensuring smooth operations and satisfied customers.
Key Responsibilities
  • Sales & Performance: Consistently achieve high close ratios, average revenue per repair order (ARO), and customer pay-to-wage ratio. You'll be expected to meet monthly gross profit goals ranging from 50 to 100 GP, based on store size and experience, while maintaining key performance indicators (KPIs) such as gross profit per hour, ARO, and customer satisfaction scores (CSI). ARO goals are set at a minimum of $750 for European vehicles and $600 for Asian and Domestic vehicles.
  • Repair Order Management: Develop accurate estimates by factoring in materials, supplies, and labor, and calculate the customer's payment, including any deductibles. Maintain and document customer approvals. Verify warranty and service contract coverage, clearly explaining provisions and exclusions. Ensure timely and accurate parts ordering and verify payment methods, securing credit approvals or deposits when necessary.
  • Customer Service: Create a welcoming first impression by warmly greeting customers in person or by phone and gathering key vehicle details to ensure a seamless, personalized service experience. Guide customers through repair recommendations based on safety, immediate needs, and budget considerations, ensuring every recommendation aligns with their priorities.
  • Communication: Practice clear, professional, and proactive communication when explaining repair results, costs, and available options so customers feel informed and confident in their decisions. Maintain frequent communication with technicians to ensure timely completion of repairs and provide customers with regular updates on timelines, costs, and any changes.
  • Technology: Utilize Tekmetric, point-of-sale systems, financing platforms, parts ordering websites, and other software to efficiently check customers in and out, manage financing, order parts, and provide accurate repair status updates.

Perform other duties as needed to support the company's vision, fulfill its mission, and uphold its core values.
OTE
$100,000-$150,000 annually
Requirements
  • Proven experience in automotive service advising or customer service, with knowledge of vehicle maintenance and repair services.
  • Strong communication, interpersonal, and sales skills with the ability to build trust and negotiate effectively.
  • Ability to thrive in a fast-paced, customer-focused environment while maintaining strong attention to detail and organization.
  • Proficiency with basic computer programs and automotive service software, with the ability to quickly learn new systems.
  • Excellent verbal and written communication skills in English.
  • Demonstrated leadership experience and the ability to work effectively with teams of varying sizes.
  • Strong commitment to customer relationships, sales performance, and operational excellence.
  • Valid U.S. driver's license and ability to meet the company's insurance requirements.
  • Physically capable of grasping, pushing, pulling, lifting items over 50 pounds, bending, reaching overhead, and standing for extended periods (up to 8 hours).
  • Ability to maintain a fast-paced work rhythm throughout the workday.

Salary Description
$100,000 to $150,000

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