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Caliber Holdings
Caliber Holdings

76 Caliber Collision Customer Service Manager Jobs Hiring Near You

Customer Service Manager

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Customer Success Specialist

Schaumburg, IL · On-site

$52K - $60K/yr

Responsibilities * Provide exceptional customer service through email, phone, and other ... Ability to manage multiple tasks and priorities in a fast-paced environment * Positive attitude and ...

Caliber

Customer Service Representative

Ventura, CA · On-site

$17 - $23/hr

Service Center Ventura Job Summary Caliber Collision has an immediate job opening for a Customer ... judgment, effectively manage stress and work safely and respectfully with others, exhibit ...

Sears Holdings

Senior Customer Service Advocate

Austin, TX · On-site

$19 - $26.25/hr

Company Description Sears Holdings Customer Support Call Centers is our national support operation that provides inbound and outbound sales and services to customers. The network manages more than ...

Caliber

Customer Service representative

Gulfport, MS

$16 - $21.75/hr

Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and ...

Caliber

Customer Service Consultant

Blythewood, SC

$15.75 - $19.50/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Sears Holdings

Customer service and Support

Austin, TX · On-site

$16.75 - $21.50/hr

Company Description Sears Holdings Customer Support Call Centers is our national support operation that provides inbound and outbound sales and services to customers. The network manages more than ...

Caliber Collision

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

Service Center Madison - East Towne JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited ...

Caliber Collision

Customer Service representative

Gulfport, MS · On-site

$16 - $21.75/hr

Service Center Gulfport - 25th Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited ...

Hobby Lobby Careers

Customer Service Manager

Albany, NY

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Berlin, VT

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Ruston, LA · On-site

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

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Caliber Holdings Jobs Information

What is it like to work at Caliber Collision?

Caliber Collision is a company that values a customer-centric approach and a team-oriented culture, prioritizing collaboration and mutual respect among employees. The company operates a large network of repair centers, employing a diverse team of technicians, estimators, and customer service representatives who work together to deliver high-quality repairs and exceptional customer experiences. Working at Caliber Collision may appeal to individuals who value a fast-paced, dynamic work environment and are motivated by the opportunity to make a positive impact on customers' lives through their work.

Do workers at Caliber Collision get paid breaks?

No. Most people don’t get paid breaks.
75% of people say they don’t get paid breaks.
Based on data from 110 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Caliber Collision pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
58% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 149 people who took the Breakroom Quiz between June 2025 and June 2026.

At Caliber Collision, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
59% of people say they have to use vacation days when they’re out sick.
Based on data from 158 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Caliber Collision affordable enough for their workers?

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 127 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Caliber Collision?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 61 people who took the Breakroom Quiz between December 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 61% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Caliber Collision worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 98 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Caliber Collision workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 103 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Caliber Collision workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 59 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Caliber Collision?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 139 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Caliber Collision managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 125 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Caliber Collision spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Caliber Collision?

Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 149 people who took the Breakroom Quiz between June 2025 and June 2026.

Is a Caliber Collision job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Caliber Collision good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 52 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Caliber Collision feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 151 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Caliber Collision get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 127 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Caliber Collision?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 168 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Caliber Collision enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 141 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Caliber Collision recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 61 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get enough training when they start at Caliber Collision?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 158 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Caliber Collision?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 148 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Caliber Collision’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 154 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Caliber Collision is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 155 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Customer Service Manager jobs?
What are the most popular jobs at Caliber Collision?

Customer Success Specialist

Customer Service Manager

Schaumburg, IL • On-site

$52K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 3 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Customer Success Specialist – Schaumburg, IL

$52,000 - $60,000/Annually (Dependent on experience)

For the selected candidate, we will offer, full health benefits, vision, dental, 401(k) match and 2 weeks PTO



We are a well-established health and wellness manufacturer with over 20 years of experience helping people feel their best every day. Our inclusive product line supports a variety of wellness goals, including sleep, stress management, daily nutrition, and overall mind and body wellness. With multiple locations and a growing customer base, we are committed to providing high-quality products and exceptional customer experiences.


We are currently seeking a Customer Support Specialist to join our team. This role is ideal for someone who enjoys helping people, has strong attention to detail, and takes pride in delivering outstanding service.


Responsibilities

  • Provide exceptional customer service through email, phone, and other communication channels as needed
  • Process customer orders accurately and efficiently
  • Enter and maintain order information within company systems
  • Respond to customer inquiries regarding products, orders, shipping, and account information
  • Assist customers with returns, exchanges, and credits
  • Investigate and resolve customer concerns in a timely and professional manner
  • Collaborate with internal departments to ensure accurate order fulfillment and customer satisfaction
  • Maintain detailed and accurate records of customer interactions


Qualifications

  • Minimum one year of customer service experience within an office setting (manufacturing or distribution industry is preferred but not required)
  • Experience in Microsoft Suite
  • Salesforce or SAP experience (preferred)
  • Excellent written and verbal communication skills
  • Ability to manage multiple tasks and priorities in a fast-paced environment
  • Positive attitude and commitment to providing exceptional customer experiences