Overview We are seeking a Client Technical Services (CTS) Analyst (Financial Operations Analyst) to ... Continuous learning of systems and business processes Top Skills & Qualifications * Experience with ...
51 Brooksource Business Services Jobs Hiring Near You
Overview We are seeking a Client Technical Services (CTS) Analyst (Financial Operations Analyst) to ... Continuous learning of systems and business processes Top Skills & Qualifications * Experience with ...
Sr. Data Scientist
Indianapolis, IN · On-site
$80 - $88/hr
Design and execute geospatial analyses to support product and business decision-making * Build ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
Sr. Data Scientist
Indianapolis, IN · On-site
$80 - $88/hr
Design and execute geospatial analyses to support product and business decision-making * Build ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
Analytics Project Lead
Lansing, MI · On-site
$43 - $55/hr
... and business stakeholders. Key Responsibilities * Lead end-to-end project delivery, including ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
Analytics Project Lead
Lansing, MI · On-site
$43 - $55/hr
... and business stakeholders. Key Responsibilities * Lead end-to-end project delivery, including ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
AI Engineer
Miami, FL · On-site
$55 - $65/hr
Develop reusable AI services and components that can be leveraged across multiple business domains ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
AI Engineer
Miami, FL · On-site
$55 - $65/hr
Develop reusable AI services and components that can be leveraged across multiple business domains ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
Jr Java Developer
Fort Worth, TX · On-site
$30 - $35/hr
Work with team members to implement business logic and application features * Contribute to CI/CD ... Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or ...
Jr Java Developer
Fort Worth, TX · On-site
$30 - $35/hr
Work with team members to implement business logic and application features * Contribute to CI/CD ... Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or ...
MSFT Power Platforms Resource
Johnstown, PA · On-site
$60 - $100/hr
Working closely with business stakeholders, you will lead the delivery of scalable, secure, and ... Lead integrations with APIs and Azure services * Embed security, compliance, and governance ...
MSFT Power Platforms Resource
Johnstown, PA · On-site
$60 - $100/hr
Working closely with business stakeholders, you will lead the delivery of scalable, secure, and ... Lead integrations with APIs and Azure services * Embed security, compliance, and governance ...
Project Manager - QMS
Santa Clara, CA · On-site
$70 - $85/hr
... business capabilities. The Project Manager will play a critical role in platform selection ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
Project Manager - QMS
Santa Clara, CA · On-site
$70 - $85/hr
... business capabilities. The Project Manager will play a critical role in platform selection ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
Software Development Engineer in Test (SDET)
Charlotte, NC · On-site
$45 - $55/hr
Standard business hours (Monday-Friday) * Business casual environment * Charlotte, NC - Hybrid ... S. without sponsorship Brooksource is searching for a Software Development Engineer in Test (SDET) ...
Software Development Engineer in Test (SDET)
Charlotte, NC · On-site
$45 - $55/hr
Standard business hours (Monday-Friday) * Business casual environment * Charlotte, NC - Hybrid ... S. without sponsorship Brooksource is searching for a Software Development Engineer in Test (SDET) ...
GIS Project Specialist
New York, NY · On-site
$30 - $35/hr
The role is business-facing and project-oriented, with a primary focus on project and change ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
GIS Project Specialist
New York, NY · On-site
$30 - $35/hr
The role is business-facing and project-oriented, with a primary focus on project and change ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
Associate Bindery and Print Finishing Operator
Plymouth, MI · On-site
$18 - $21/hr
... Brooksource is partnering with Allegra Marketing Print Mail, a full-service commercial print ... other business communications. Key Responsibilities • Assist with setup, operation, and ...
Associate Bindery and Print Finishing Operator
Plymouth, MI · On-site
$18 - $21/hr
... Brooksource is partnering with Allegra Marketing Print Mail, a full-service commercial print ... other business communications. Key Responsibilities • Assist with setup, operation, and ...
INDOT - Sr. IT Project Manager
Indianapolis, IN · On-site
$41 - $51.51/hr
Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ... We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling ...
INDOT - Sr. IT Project Manager
Indianapolis, IN · On-site
$41 - $51.51/hr
Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ... We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling ...
Full Stack Engineer
Charlotte, NC · On-site
$55 - $65/hr
... services organization, is seeking a Senior Full Stack Developer to join their backend development ... and business-critical systems. This is an excellent opportunity for a self-sufficient senior ...
Full Stack Engineer
Charlotte, NC · On-site
$55 - $65/hr
... services organization, is seeking a Senior Full Stack Developer to join their backend development ... and business-critical systems. This is an excellent opportunity for a self-sufficient senior ...
Data Analyst/Power BI Developer
Richmond, VA · On-site
$35 - $47/hr
In this hybrid, contract-based role, you will empower program staff across various human services ... Maintain and update existing reports, data models, and documentation as business needs evolve
Data Analyst/Power BI Developer
Richmond, VA · On-site
$35 - $47/hr
In this hybrid, contract-based role, you will empower program staff across various human services ... Maintain and update existing reports, data models, and documentation as business needs evolve
Junior Project Manager
Englewood, CO · On-site
$30 - $32/hr
Work experience within a professional environment (operations, customer service, retail management ... Basic proficiency in: o Microsoft PowerPoint (or similar presentation tools) o General business ...
Junior Project Manager
Englewood, CO · On-site
$30 - $32/hr
Work experience within a professional environment (operations, customer service, retail management ... Basic proficiency in: o Microsoft PowerPoint (or similar presentation tools) o General business ...
Junior AI Engineer
Charlotte, NC · On-site
Brooksource's Fortune 200 digital banking partner is looking for Junior AI Engineers to support AI ... This team works across agent-facing tools, backend services, LLM-powered applications, in-house ...
Junior AI Engineer
Charlotte, NC · On-site
Brooksource's Fortune 200 digital banking partner is looking for Junior AI Engineers to support AI ... This team works across agent-facing tools, backend services, LLM-powered applications, in-house ...
Project Manager
Windsor, CT · On-site
Bachelor's Degree in Computer Science, MIS, Business Administration or similar area of study. Five ... Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA ...
Project Manager
Windsor, CT · On-site
Bachelor's Degree in Computer Science, MIS, Business Administration or similar area of study. Five ... Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA ...
Junior Systems Admin
Bethpage, NY · On-site
$25 - $40/hr
Participate in after-hours maintenance or on-call support as experience grows and business needs ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
Junior Systems Admin
Bethpage, NY · On-site
$25 - $40/hr
Participate in after-hours maintenance or on-call support as experience grows and business needs ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
Project Controls Specialist (P6 Scheduler)
Maitland, FL · On-site
$35 - $50/hr
Bachelor's degree in Business, Construction Management, Engineering, Finance, or related field * 4 ... services, and life coaching * Paid time off and sick time EEO Statement Brooksource is an equal ...
Project Controls Specialist (P6 Scheduler)
Maitland, FL · On-site
$35 - $50/hr
Bachelor's degree in Business, Construction Management, Engineering, Finance, or related field * 4 ... services, and life coaching * Paid time off and sick time EEO Statement Brooksource is an equal ...
Technical Project Manager
Centennial, CO · On-site
$25 - $31/hr
Professional experience in operations, customer service, retail management, service industry ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
Technical Project Manager
Centennial, CO · On-site
$25 - $31/hr
Professional experience in operations, customer service, retail management, service industry ... Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies ...
ServiceNow Developer
Manhattan, NY · On-site
$55 - $65/hr
... business needs. * Monitor platform performance, identify optimization opportunities, and recommend solutions to improve service delivery and user experience. * Lead and participate in Agile ...
ServiceNow Developer
Manhattan, NY · On-site
$55 - $65/hr
... business needs. * Monitor platform performance, identify optimization opportunities, and recommend solutions to improve service delivery and user experience. * Lead and participate in Agile ...
Brooksource Jobs Information
What is it like to work at Brooksource?
Brooksource is a professional services firm that values collaboration, innovation, and customer satisfaction, fostering a dynamic and supportive work environment.
The company's team structure is designed to promote knowledge sharing and expertise, with a flat organizational hierarchy that encourages open communication and cross-functional collaboration. Brooksource's mission is to deliver high-quality IT solutions and services to its clients, with a focus on building long-term relationships and driving business growth.
Working at Brooksource may appeal to candidates who are looking for a challenging and rewarding career in the IT industry, with opportunities for professional development, career advancement, and collaboration with experienced professionals in a fast-paced and dynamic work environment.
The company's team structure is designed to promote knowledge sharing and expertise, with a flat organizational hierarchy that encourages open communication and cross-functional collaboration. Brooksource's mission is to deliver high-quality IT solutions and services to its clients, with a focus on building long-term relationships and driving business growth.
Working at Brooksource may appeal to candidates who are looking for a challenging and rewarding career in the IT industry, with opportunities for professional development, career advancement, and collaboration with experienced professionals in a fast-paced and dynamic work environment.
What makes Brooksource an attractive place to work?
Brooksource is a leading IT staffing and recruitment agency that specializes in connecting top talent with innovative companies. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with a focus on delivering exceptional results for clients and candidates alike. By joining Brooksource, individuals can leverage their skills and expertise to drive business success, develop their careers, and make a meaningful impact in the industry.
What are the most popular job types at Brooksource?
What are the most popular jobs at Brooksource?
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Other
Medical, Dental, Vision, Retirement, PTO
Posted 20 days ago
Job description
Overview
We are seeking a Client Technical Services (CTS) Analyst (Financial Operations Analyst) to support a growing investment technology team for our banking client. This individual will play a key role in supporting customer experience, managing production issues, and coordinating across internal teams and third-party vendors.
This is an excellent opportunity for a mid-level support professional looking to gain exposure to investment systems, production environments, and cross-functional operations.
Key Responsibilities
- Manage and triage incoming tickets via Salesforce
- Support incident management and production issue tracking
- Coordinate with internal stakeholders and third-party vendors to resolve issues
- Monitor system performance
- Collect and analyze user activity and incident metrics
- Identify patterns or recurring issues and proactively escalate
- Communicate updates clearly across teams and stakeholders
Day-to-Day Breakdown
- Ticket intake and prioritization
- Incident tracking and follow-ups
- Data/metrics collection and reporting
- Vendor coordination and issue resolution support
- Continuous learning of systems and business processes
Top Skills & Qualifications
- Experience with ticketing systems (Salesforce, Jira, or similar)
- Strong troubleshooting and problem-solving skills
- Ability to identify trends and escalate issues proactively
- Excellent communication skills and comfort working cross-functionally
- Excel exposure
Preferred Background
- 1–4 years of experience in:
- Help Desk / Service Desk
- Application or Production Support
- Technical Support / Desktop Support
- Basic familiarity with data, metrics, or querying concepts
- Financial services or investment experience is a plus, not required
- Exposure to monitoring or logging tools (Splunk, Dynatrace, or similar) is also a plus
Team & Environment
- Small, collaborative Client Technical Services team
- High visibility role supporting investment operations
- Hands-on manager who provides strong training and support
- Hybrid work environment (Charlotte-based team)
Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Brooksource
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Indianapolis, IN, US
Year founded
2000