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23 Bcu Member Services Representative Jobs Hiring Near You

BCU

Rep, Member Service

Golden Valley, MN · On-site

$38K - $57K/yr

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company ... Effectively consult with members and prospective members on credit union products and services ...

BCU

Rep, Member Service

Round Lake Beach, IL · On-site

$38K - $57K/yr

At BCU, we believe our success starts with our people, and we're committed to creating an ... Effectively consult with members and prospective members on credit union products and services ...

BCU

Rep, Member Service

Spencer, IN · On-site

$35K - $52K/yr

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company ... To effectively consult with members and prospective members on credit union products and services ...

BCU

Rep, Member Service

Crystal Lake, IL · On-site

$38K - $57K/yr

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company ... Effectively consult with members and prospective members on credit union products and services ...

BCU

Rep, Member Service

Anasco, PR · On-site

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company ... To effectively consult with members and prospective members on credit union products and services ...

BCU

VP, Company Partner Mgmt

Vernon Hills, IL · On-site

$184K - $276K/yr

Represent BCU externally to expand influence. * Clear accountability for delivering annual member ... Strong financial services business acumen with in-depth knowledge of strategy, sales, and marketing.

BCU

Rep, Consumer Loan Inbound

Vernon Hills, IL · On-site

$44K - $67K/yr

This range represents the expected base salary range for this position. The actual salary may vary ... Identify member needs by cross selling BCU products and services, as well as optional loan and ...

BCU

Rep, Consumer Loan Inbound

Vernon Hills, IL · On-site

$44K - $67K/yr

This range represents the expected base salary range for this position. The actual salary may vary ... Identify member needs by cross selling BCU products and services, as well as optional loan and ...

BCU

Assoc II, Client Services

Vernon Hills, IL · On-site

$60K - $90K/yr

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company ... This range represents the expected base salary range for this position. The actual salary may vary ...

BCU

Assoc II, Client Services

Vernon Hills, IL · On-site

$64K - $96K/yr

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company ... This range represents the expected base salary range for this position. The actual salary may vary ...

BCU

Sr Spec, Employee Experience

Vernon Hills, IL · On-site

$54K - $81K/yr

BCU is a not-for-profit, member-owned Credit Union with nearly $6 billion in assets and more than ... This range represents the expected base salary range for this position. The actual salary may vary ...

BCU

Sr Lead, Community Relations & BD

Vernon Hills, IL · On-site

$72K - $108K/yr

Represent BCU professionally to key corporate and local contacts and at a variety of business ... Minimum of 3 years of successful sales, customer service or event planning experience required.

BCU

Lead, Company Partner Relations

Vernon Hills, IL · On-site

$60K - $90K/yr

... BCU product knowledge. 5. Collaborate with Marketing team to develop compelling new member ... services and/or creating marketing campaigns a plus. • Experience with SalesForce is a plus. BCU ...

BCU

Mgr, Branch Experience

Macon, GA · On-site

$68K - $102K/yr

This range represents the expected base salary range for this position. The actual salary may vary ... new member on-boarding, deposit growth, and digital services adoption. * Support BCU branch ...

BCU

Sr Mgr, Commercial Relationship Mgt

Vernon Hills, IL · On-site

$120K - $180K/yr

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company ... This range represents the expected base salary range for this position. The actual salary may vary ...

BCU

Sr Mgr, Vendor Management

Vernon Hills, IL · On-site

$144K - $216K/yr

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company ... This range represents the expected base salary range for this position. The actual salary may vary ...

BCU

Mgr, Growth Execution

Vernon Hills, IL · On-site

$104K - $156K/yr

BCU is a not-for-profit, member-owned Credit Union with nearly $6 billion in assets and more than ... This range represents the expected base salary range for this position. The actual salary may vary ...

BCU

Sr Lead, Sales Enablement

Vernon Hills, IL · On-site

$72K - $108K/yr

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company ... This range represents the expected base salary range for this position. The actual salary may vary ...

BCU

Sr Project Lead, Card Operations

Vernon Hills, IL · On-site

$72K - $108K/yr

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company ... This range represents the expected base salary range for this position. The actual salary may vary ...

BCU

Retail Mortgage Loan Officer

Marlborough, MA · On-site

$119K/yr

... share BCU products and services. * Daily use of Salesforce is expected to track all activity ... We focus intensely on putting the member first, delivering extraordinary experiences that create ...

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Infographic showing various Member Services Representative job openings at Bcu in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Rep, Member Service

BCU

Golden Valley, MN • On-site

$38K - $57K/yr

Full-time

Re-posted 24 days ago

Job description

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision. At the Credit Union, you'll have a career in a growing organization and an environment that supports your professional and personal growth.
Our WHY is the reason we exist: To Empower People to Discover Financial Freedom. What do you celebrate as your purpose? At BCU we celebrate what makes you authentically YOU! #bYOU
Watch this video to learn more about life at BCU!
SALARY
This position has a base salary range of $38,400 - $57,600 USD Annual. This range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience and time in the role.
Summary
Perform all member service-related functions in a timely and accurate manner. Effectively consult with members and prospective members on credit union products and services, while providing financial well-being solutions tailored to individual needs.
Role and Responsibilities
  1. Proficiently process consumer loans from application to close, including ancillary product sales.
  2. Interview members/prospective members to identify, consult and fulfill their present and future financial and lending needs.
  3. Provide financial coaching and product recommendations aligned with member goals.
  4. Build and maintain favorable member relationships.
  5. Assist members with loan servicing and credit guidance.
  6. Meet or exceed individual sales goals to align with and support branch PMO's.
  7. Represent the credit union professionally at branch and external business development events.
  8. Support daily branch operations and assist in training new staff as needed.
  9. Conduct all member service transactions including deposits, withdrawals, transfers, payments, and account maintenance.
  10. Ensure accuracy and timeliness in all financial transactions.
  11. Maintain accurate member records and documentation.
  12. Comply with internal policies and external regulations.
  13. Successfully complete all required registrations or certifications as needed.
  14. Utilize digital tools to enhance member experience and streamline operations.

Qualifications and Education Requirements
    • High School Diploma or equivalent.
    • Minimum 2 years' experience in Financial Institution, cash handling, and/or retail sales is preferred.
    • Excellent verbal and written communication skills.
    • Strong attention to detail and organizational abilities.
    • Ability to consistently represent the credit union, in a positive and professional manner at branch and outside business development events.
    • Ability to multi-task, and to work well under pressure.
    • Team-oriented with the ability to work independently.
    • Demonstrate intermediate proficiency in Windows PC applications and BCU systems.
    • Willingness to pursue ongoing professional development and financial coaching certifications.
    • If work location is in Puerto Rico: Fully Bilingual (English & Spanish) and has the ability to travel to other island areas if necessary.

BCU Shared Values:
We foster an environment of INCLUSION. All individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization's success. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.
We value relationships and referrals and are committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we've created a unique and inclusive culture that supports a healthy work/life balance. For this reason and more, BCU has been named a 2023 Gallup Exceptional Workplace Award Winner. #LoveBCU
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About BCU

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

501 - 1,000 Employees

Headquarters location

Vernon Hills, IL, US

Year founded

1981

Social media

Twitter

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