Member Services Representative Hot Job Indianapolis, IN 46256 Overview Travel Percentage No Travel Category Insurance Description Job Title: Member Services Representative Reports To: Manager, Member ...
60 Tential Member Services Representative Jobs Hiring Near You
Member Services Representative Hot Job Indianapolis, IN 46256 Overview Travel Percentage No Travel Category Insurance Description Job Title: Member Services Representative Reports To: Manager, Member ...
Starting at $18/hr Express is seeking a Member Services Representative! Want to work for a non-profit organization, and voted one of Hawaii's Best Credit Unions by the Honolulu Start-Advertiser? We ...
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Starting at $18/hr Express is seeking a Member Services Representative! Want to work for a non-profit organization, and voted one of Hawaii's Best Credit Unions by the Honolulu Start-Advertiser? We ...
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Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and ...
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Be Seen First
Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and ...
Be Seen First
Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and ...
Quick apply
Be Seen First
Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and ...
Member Service Representative One Credit Union is currently seeking a flexible Full-Time Member Service Representative (40 hours) to join our Essex, VT team. The MSR role is responsible for providing ...
Member Service Representative One Credit Union is currently seeking a flexible Full-Time Member Service Representative (40 hours) to join our Essex, VT team. The MSR role is responsible for providing ...
Be Seen First
Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and ...
Quick apply
Be Seen First
Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and ...
Be Seen First
Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and ...
Quick apply
Be Seen First
Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and ...
Member Service Representative The Member Service Representative is a key position within the club. The front desk is where our guests and members receive their first impressions of the club as they ...
Member Service Representative The Member Service Representative is a key position within the club. The front desk is where our guests and members receive their first impressions of the club as they ...
Member Services Representative
Charleston, SC · On-site
$18 - $20/hr
The Member Services Representative plays a key support role in creating an exceptional member experience while assisting with the daily operations of the Longevity Club. Responsibilities include ...
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Member Services Representative
Charleston, SC · On-site
$18 - $20/hr
The Member Services Representative plays a key support role in creating an exceptional member experience while assisting with the daily operations of the Longevity Club. Responsibilities include ...
Member Services Representative
Frederick, MD · On-site
$17.37/hr
Member Services Representative YMCA of Frederick County - Frederick, MD 21701 Salary Range $17.37 - $17.37 Hourly Level Entry Position Type Part Time POSITION SUMMARY: Under the direction of the ...
New
Member Services Representative
Frederick, MD · On-site
$17.37/hr
Member Services Representative YMCA of Frederick County - Frederick, MD 21701 Salary Range $17.37 - $17.37 Hourly Level Entry Position Type Part Time POSITION SUMMARY: Under the direction of the ...
New
Member Service Representative Reporting To: Front Desk Lead - General Manager Core Values: 1. Personnel - People are our business, without our Team we would not be able to accomplish our goals. 2. ...
Member Service Representative Reporting To: Front Desk Lead - General Manager Core Values: 1. Personnel - People are our business, without our Team we would not be able to accomplish our goals. 2. ...
Member Services Representative RxBenefits is hiring! We are adding resources to the Member Services team in our Birmingham, AL headquarters.Member Services Representatives are an important first-line ...
Member Services Representative RxBenefits is hiring! We are adding resources to the Member Services team in our Birmingham, AL headquarters.Member Services Representatives are an important first-line ...
Corda Credit Union is hiring Member Services Representatives for our Cedar Rapids and Marion locations. This is an incredible opportunity for an individual with customer service and sales experience ...
Corda Credit Union is hiring Member Services Representatives for our Cedar Rapids and Marion locations. This is an incredible opportunity for an individual with customer service and sales experience ...
Member Services Representative RxBenefits is hiring! We are adding resources to the Member Services team in our Birmingham, AL headquarters.Member Services Representatives are an important first-line ...
Member Services Representative RxBenefits is hiring! We are adding resources to the Member Services team in our Birmingham, AL headquarters.Member Services Representatives are an important first-line ...
Member Services Rep
Somerset, NJ · On-site
Crunch Fitness Member Services Representative Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified ...
Member Services Rep
Somerset, NJ · On-site
Crunch Fitness Member Services Representative Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified ...
Member Services Representative
Minot, ND · On-site
$18.08/hr
Member Service Representative Join a Team That Puts Members First At North Star Community Credit Union, our Member Services Representatives are at the center of every member interaction. In this role ...
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Member Services Representative
Minot, ND · On-site
$18.08/hr
Member Service Representative Join a Team That Puts Members First At North Star Community Credit Union, our Member Services Representatives are at the center of every member interaction. In this role ...
Member Services Representative
Minot, ND · On-site
Member Service Representative Join a team that puts members first At North Star Community Credit Union, our Member Services Representatives are at the center of every member interaction. In this role ...
Member Services Representative
Minot, ND · On-site
Member Service Representative Join a team that puts members first At North Star Community Credit Union, our Member Services Representatives are at the center of every member interaction. In this role ...
Member Services Representative
Frederick, MD · On-site
$17.37/hr
The Member Services Representative will possess extensive knowledge in membership and program options as well as specific center information. The Member Services Representative will respond to ...
New
Member Services Representative
Frederick, MD · On-site
$17.37/hr
The Member Services Representative will possess extensive knowledge in membership and program options as well as specific center information. The Member Services Representative will respond to ...
New
Member Services Representative
$10 - $10.50/hr
Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective ...
Member Services Representative
$10 - $10.50/hr
Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective ...
Member Services Representative
West Columbia, SC · On-site
$10 - $11/hr
Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective ...
Member Services Representative
West Columbia, SC · On-site
$10 - $11/hr
Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective ...
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Job description
Member Services Representative
Hot Job
Indianapolis, IN 46256
OverviewTravel Percentage No Travel Category Insurance
DescriptionJob Title: Member Services Representative Reports To: Manager, Member Services Locations: Indianapolis, IN and Columbus, IN Not open to remote candidates at this time
SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and their providers. The primary responsibility of this position is to respond to member's and providers inquiries. This position mainly responds to telephonic inquiries but may also be responsible for responding to written inquiries and assisting walk-in members. This is a non-exempt position reporting to the Manager of Member Services.
Brief Description of Duties:
- Assist members with navigating their healthcare needs by explaining benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate
- Comply with regulatory requirements while addressing customer needs which may include complex benefit questions.
- Record details of inquiries, comments, complaints, and transactions.
- Escalate unresolved and pending customer grievances.
- Support teammates as business needs require to ensure the organization is meeting the needs of our members and providers
- Strive for first call resolution while demonstrating SIHO's dedication to proactively work to resolve members questions and concerns.
- Work with partners in other departments, or to Doctors' offices to help resolve a customer concern.
- Support your teammates as business needs require to ensure we are meeting the needs of our customers.
- Performs other relevant duties deemed necessary to achieve department and company-wide goals.
Traits we are looking for:
- Trustworthy
- Empathic
- Proactive
- Compassionate
- Good Listener
- Problem Solver
- Communicator
- Patient
- Personable & Collaborative
Minimum Skills Requirement:
- Possess a passion for customer service
- Excellent communications (oral and written) and strong listening skills
- Experience in healthcare is preferred, but not required
- General knowledge and understanding of health insurance
- This job calls for strong emotional intelligence to proactively provide solutions, ensuring the member's health and safety
- Ability to maintain attendance to support required quality and quantity of work
About SIHO Insurance Services
Sourced by ZipRecruiter
Industry
Insurance services
Company size
51 - 200 Employees
Headquarters location
Columbus, IN, US
Year founded
1987