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What makes Aware an attractive place to work?

Aware is a leading provider of clinical data analytics and technology solutions, serving the life sciences industry with a strong reputation for innovation and expertise. The company fosters a collaborative work environment that encourages creativity, teamwork, and professional growth, with opportunities for employees to contribute to cutting-edge projects and develop their skills. By joining Aware, individuals can be part of a dynamic organization that offers a chance to make a meaningful impact in the field of clinical data analytics and drive advancements in healthcare and life sciences.

Do workers at AWARE Inc. (Montana) get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.

Does AWARE Inc. (Montana) pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
58% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

At AWARE Inc. (Montana), are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from AWARE Inc. (Montana) affordable enough for their workers?

Most people say the health insurance costs are okay.
67% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at AWARE Inc. (Montana)?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 33% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers at AWARE Inc. (Montana) worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it for AWARE Inc. (Montana) workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at AWARE Inc. (Montana)?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Do AWARE Inc. (Montana) managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at AWARE Inc. (Montana) spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
42% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at AWARE Inc. (Montana)?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at AWARE Inc. (Montana) good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at AWARE Inc. (Montana) feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at AWARE Inc. (Montana) get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at AWARE Inc. (Montana)?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at AWARE Inc. (Montana) enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at AWARE Inc. (Montana) recommend working with their team?

Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at AWARE Inc. (Montana)?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at AWARE Inc. (Montana)?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think AWARE Inc. (Montana)’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how AWARE Inc. (Montana) is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and May 2026.

What other companies are hiring for Service Administrator jobs?

What are the most popular jobs at Aware?

What are the most popular categories at Aware?

Infographic showing various Service Administrator job openings at Aware in the United States as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.

SDMI Adult Case Manager - SDMI Waiver (Billings, MT)

Aware Inc.

Billings, MT • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

AWARE Inc. (Montana) rating

6.7

Company rating: 6.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

64th of 242 rated social care providers

Job description

If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as an SDMI Adult Case Manager.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
  • Caseload and/or billing expectations and requirements must be met on a monthly, quarterly, and yearly basis.
  • Maintains a caseload established with the Clinical Administrator in order to work closely with SDMI programs in assigned service areas. The actual caseload composition of any given Adult Case Manager will be determined by the intensity of his/her caseload, the geographical area, and the specific service structure in the region.
  • Assesses and evaluates adults to determine the appropriateness and need for case management and SDMI Waiver services.
  • Works within the Case Management Team and in collaboration with SDMI Waiver Clinical Lead.
  • Provides assistance in accessing and obtaining needed services and benefits.
  • Assists in the person's entry into service and monitors the needed services throughout service system.
  • Provides coordination and comprehensive development of an Individual Treatment Plan (ITP) and monitors that plan as required by established rules.
  • Follows State of Montana and AWARE rules, policies, procedures, and guidelines as they apply to this service.
  • Prepares reports, applications, and supporting documentation as requested by the supervisor within established time lines.
  • Perform other duties as assigned; attends and participates in mandatory training, in-services, staff meetings, and Corporate Committees as assigned. Upon hiring, the CFS will undergo training and will be expected to pass testing in the following areas: H.E.L.P (de-escalation and therapeutic holds), First Aid/CPR, Blood Borne Pathogens, Safety Health Emergency and Disaster (SHED) Safety, Safety Data Sheet (SDS), HIPPA, Professional Care Giver, and AWARE's Behavioral Competency (ABC);
  • Must demonstrate - on a consistent basis - the willingness and ability to productively utilize work time in order to meet the needs of the individuals being served as directed, with the understanding that specific fiscal goals (billing, case load number maintenance, weekly) must be met on a monthly basis;
  • Records notes, client contacts, assessments, referrals, and other data entry assignments via AWARE's Electronic Healthcare Record System.

Excited to join our organization? AWARE SDMI Case Manager Wage Range $20.00-$22.00 per hour.
Requirements
Talents, skills, and abilities:
  • Ability to, under AWARE's Unconditional Care Philosophy, develop and implement individual treatment plans with the knowledge of behavioral, clinical, and mental health interventions, skill building techniques, and understanding of the emotional and behavioral needs of assigned clients.
  • AWARE's SDMI Waiver Adult Case Manager must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn behavioral, clinical, and mental health care methods, and to follow oral and written instructions.

Minimum Qualifications:
  • A BS/BA Degree in a social work-related field and minimum of one (1) year of direct work experience in adult mental health case management.
  • One (1) year experience in the human service field.

Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
  • Annual raises
  • Tuition Advancement Program
  • Health Insurance
  • Dental/Vision Insurance
  • 401(k) with company match
  • Life Insurance
  • Wellness programs
  • Generous paid time off

We are proud to be an equal opportunity employer.

What AWARE Inc. (Montana) employees say

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