... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
27 Autodesk Desktop Support Jobs Hiring Near You
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
Senior Technical Account Manager - Civil Infrastructure
$106K - $146K/yr
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
Senior Technical Account Manager - Civil Infrastructure
$106K - $146K/yr
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
Senior Technical Account Manager - Civil Infrastructure
Novi, MI · On-site
$106K - $146K/yr
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
Senior Technical Account Manager - Civil Infrastructure
Novi, MI · On-site
$106K - $146K/yr
... desktop and cloud solutions. * Guide customers through key technical events, including major ... Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams ...
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
OR · Hybrid
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... the Autodesk Platform, and other divisions to ensure cohesive system-level design that supports ... A track record of delivering desktop and cloud software at scale, spanning products and industries
... desktop applications, and visualization technologies. * Define and drive technical strategy aligned ... Autodesk. * Drive the architecture and adoption of intelligent platform capabilities supporting AI ...
... desktop applications, and visualization technologies. * Define and drive technical strategy aligned ... Autodesk. * Drive the architecture and adoption of intelligent platform capabilities supporting AI ...
... customer support, and risk assessment. You will play an important role in ensuring that Revit ... The ideal candidate should be passionate about software quality, automation, and desktop ...
... customer support, and risk assessment. You will play an important role in ensuring that Revit ... The ideal candidate should be passionate about software quality, automation, and desktop ...
... and support Autodesk's design standards. Working closely with Visual Designers, Interaction ... desktop, and emerging platforms. This role is ideal for someone who is passionate about visual ...
... and support Autodesk's design standards. Working closely with Visual Designers, Interaction ... desktop, and emerging platforms. This role is ideal for someone who is passionate about visual ...
Responsibilities * Provide on-site technical support for laptops, desktops, mobile devices ... We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our ...
Responsibilities * Provide on-site technical support for laptops, desktops, mobile devices ... We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our ...
Position Overview Autodesk is looking for a Principal Software Developer to join the Autodesk ... The team delivers high-value, exabyte-scale and cloud data platform components powering desktop ...
Position Overview Autodesk is looking for a Principal Software Developer to join the Autodesk ... The team delivers high-value, exabyte-scale and cloud data platform components powering desktop ...
Autodesk Jobs Information
What is it like to work at Autodesk?
Autodesk is a company that values innovation, creativity, and collaboration, fostering a culture that encourages employees to think outside the box and push the boundaries of technology.
The company has a diverse range of teams, including software developers, designers, and engineers, working together to create cutting-edge products and solutions for industries such as architecture, engineering, and construction. Autodesk's offices often feature open workspaces, collaborative areas, and access to the latest technology, allowing employees to work efficiently and effectively.
Working at Autodesk may appeal to candidates who are passionate about technology, design, and innovation, and who are looking for a dynamic and challenging work environment that offers opportunities for growth and development in a rapidly evolving industry.
The company has a diverse range of teams, including software developers, designers, and engineers, working together to create cutting-edge products and solutions for industries such as architecture, engineering, and construction. Autodesk's offices often feature open workspaces, collaborative areas, and access to the latest technology, allowing employees to work efficiently and effectively.
Working at Autodesk may appeal to candidates who are passionate about technology, design, and innovation, and who are looking for a dynamic and challenging work environment that offers opportunities for growth and development in a rapidly evolving industry.
What makes Autodesk an attractive place to work?
Autodesk is a leading software company that has been at the forefront of the digital transformation of industries such as architecture, engineering, and construction. The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and teamwork, with a focus on delivering cutting-edge solutions to its customers. By joining Autodesk, professionals can tap into a wide range of opportunities for growth, learning, and impact, with a company that is shaping the future of design and making technology work for people.
Does Autodesk pay people when they’re sick?
Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it to get time off at Autodesk?
Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it to take sick days at Autodesk?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Autodesk feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Autodesk get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.
Is it stressful to work at Autodesk?
Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
63% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Autodesk enjoy their jobs?
Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Autodesk recommend working with their team?
Most people recommend working with their team.
88% of people report that they would recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
88% of people report that they would recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get enough training when they start at Autodesk?
Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get support to advance at Autodesk?
Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and April 2026.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people think Autodesk’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
Do workers feel well informed about how Autodesk is doing?
Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
What are the most popular jobs at Autodesk?
What are the most popular categories at Autodesk?
Full-time
Posted 5 days ago
Autodesk rating
9.1
Based on 8 frontline employees who took The Breakroom Quiz
26th of 241 rated software companies
Job description
Job Requisition ID #
Technical Account Manager - Civil Infrastructure
Position Overview
Autodesk Customer Success is looking for a highly motivated Technical Account Manager to join our Proactive Support organization. In this role, you will support strategic enterprise customers across the Civil Infrastructure sector.
The Technical Account Management team partners with strategic enterprise customers to maximize the value of their Autodesk investment by providing proactive technical guidance, helping customers maintain technically healthy production environments, and enabling them to achieve their business objectives.
As a trusted technical advisor, you will build long-term relationships, proactively identify technical risks, and provide recommendations that improve solution performance, operational health, and long-term success.
We are seeking professionals with deep experience working with Civil Infrastructure design and engineering workflows in enterprise environments.
This role supports organizations delivering transportation, land development, utilities, water, and other infrastructure projects, helping them maximize the value of their Autodesk investment through proactive technical guidance and strategic partnership.
Responsibilities
- Serve as the trusted technical advisor for a portfolio of strategic enterprise customers.
- Establish and maintain strong customer relationships through proactive technical engagement and strategic guidance.
- Partner with Customer Success Managers (CSMs) and Technical Adoption Specialists (TASs) to execute customer success plans and deliver an exceptional Customer Technical Success experience.
- Proactively identify technical risks and recommend best practices that improve solution performance, operational health, and long-term customer success.
- Deliver proactive technical engagement through regular support case reviews, technical health assessments, and recommendations aligned with customer business objectives.
- Provide technical guidance and recommendations that help customers optimize solution performance, stability, and operational health.
- Manage priority technical issues and coordinate escalations while monitoring service level compliance.
- Take a problem management approach to identify trends, address root causes, and recommend continuous improvement initiatives.
- Partner with customer teams to ensure successful deployment, licensing, configuration, and performance of Autodesk desktop and cloud solutions.
- Guide customers through key technical events, including major upgrades, migrations, and adoption of new capabilities.
- Advocate for customer needs by collaborating with Autodesk Support, Product, and Engineering teams to improve technical outcomes and the overall customer experience.
Minimum Qualifications
- Bachelor's degree or equivalent experience in Civil Engineering, Civil Infrastructure, Surveying, Transportation Engineering, or a related discipline.
- 5+ years of experience implementing, supporting, or consulting on Autodesk Civil Infrastructure solutions (including Civil 3D) in enterprise environments.
- Deep understanding of Civil Infrastructure design workflows, data interoperability, and information exchange across transportation, land development, utilities, water, or related infrastructure projects.
- Strong analytical and troubleshooting skills supporting complex enterprise environments.
- Experience presenting technical information to both technical and business audiences.
- Ability to manage multiple customer engagements while effectively prioritizing work.
- Fluency in English.
Preferred Qualifications
- Experience with Autodesk Platform Services (APS).
- Experience with Autodesk Docs and/or Autodesk Construction Cloud supporting infrastructure workflows.
- Experience with Autodesk Revit is a plus, but not required.
- Technical consulting and/or enterprise technical project delivery experience with large, complex organizations.
- Strong communication and relationship-building skills with the ability to influence stakeholders at all levels.
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
About Autodesk
Sourced by ZipRecruiter
Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.
Industry
Software development
Company size
10,000+ Employees
Headquarters location
San Rafael, CA, US
Year founded
1982