AptarGroup
AptarGroup

32 Aptargroup Engineer Jobs Hiring Near You

Customer Service Team Lead

Cary, IL · Hybrid

$75K - $100K/yr

Who We are At Aptar, we leverage insights, design, engineering and science to develop drug and ... Stay updated on career opportunities by following us on social media @AptarGroup! In compliance ...

At Aptar, we use insights, design, engineering and science to create innovative packaging technologies that build brand value for our customers, and, in turn, make a meaningful difference in the ...

Site Buyer/Administrative Assistant

Eatontown, NJ · On-site

$20.25 - $26.75/hr

... AptarGroup for raw materials, supplies, and/or corporate/facilities support functions. Act as a ... read engineering drawing Non-Mandatory Job Qualifications (Not absolutely required, but enhance ...

Legal Counsel, NA

Auburn, AL · On-site +1

$160K - $220K/yr

Who We are At Aptar, we leverage insights, design, engineering and science to develop drug and ... Stay updated on career opportunities by following us on social media @AptarGroup! In compliance ...

HR Intern

Mukwonago, WI · On-site

$20 - $25/hr

Who We are At Aptar, we leverage insights, design, engineering and science to develop drug and ... AptarGroup!

... AptarGroup for raw materials, supplies, and/or corporate/facilities support functions. Act as a ... Ability to read engineering drawing Non-Mandatory Job Qualifications (Not absolutely required, but ...

Legal Counsel, NA

Eatontown, NJ · On-site +1

$160K - $220K/yr

Who We are At Aptar, we leverage insights, design, engineering and science to develop drug and ... Stay updated on career opportunities by following us on social media @AptarGroup! In compliance ...

Customer Service Team Lead

Cary, IL · On-site

$75K - $100K/yr

Who We are At Aptar, we leverage insights, design, engineering and science to develop drug and ... Stay updated on career opportunities by following us on social media @AptarGroup! In compliance ...

Customer Service Team Lead

Cary, IL · Hybrid

$75K - $100K/yr

Who We are At Aptar, we leverage insights, design, engineering and science to develop drug and ... Stay updated on career opportunities by following us on social media @AptarGroup! In compliance ...

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AptarGroup Jobs Information

Do workers at AptarGroup get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and March 2026.

Does AptarGroup pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get paid time off at AptarGroup?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between July 2025 and March 2026.

Do workers at AptarGroup worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and September 2025.

Do AptarGroup workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
61% report that they don’t have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to get time off at AptarGroup?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.

Do AptarGroup managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and September 2025.

Do jobs at AptarGroup spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at AptarGroup?

Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at AptarGroup feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
39% of people say they’re not treated with respect by their managers.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at AptarGroup get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2026.

Is it stressful to work at AptarGroup?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at AptarGroup enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at AptarGroup recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at AptarGroup?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get support to advance at AptarGroup?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people think AptarGroup’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
97% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers feel well informed about how AptarGroup is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2026.
What are the most popular jobs at Aptargroup?
Infographic showing various Engineer job openings at Aptargroup in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Nights. Highlights an 100% Physical job distribution.
Customer Service Team Lead

Customer Service Team Lead

AptarGroup

Cary, IL • Hybrid

$75K - $100K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


AptarGroup rating

6.3

Company rating: 6.3 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

92nd of 110 rated packaging manufacturers


Job description

Join our team and Be You Be Aptar.
Customer Service Team Lead
Beauty North America
Reports to: Customer Service Manager, Beauty North America
Location: Hybrid from Cary, IL (3 days/week in office)
The Customer Service Team Lead for Beauty, North America will support our Cary, ETN and QRO Customer Service Teams and will be responsible for supervising Customer Service Analysts (CSAs) and/or projects and work closely with the sales, management and internal personnel to meet customer satisfaction expectations.
As a CUSTOMER SERVICE TEAM LEAD, You Will:
Leadership
  • Lead, mentor, and develop high-performing CSAs, provide constructive feedback, manage performance, answer questions or assist with problem resolution, and foster a positive team culture aligned with Aptar values.
  • Experience in supporting strategic/key accounts.
  • Be an escalation point for any customer issues, working in conjunction with sales and CSAs.
  • Have a deep understanding of Aptar's products as well as customer service processes.
  • Provide performance feedback with direct reports
  • Provide recommendations with account assignments, working in partnership with the Customer Service Manager.
  • Partner with other Team Leads and CS Manager to develop monthly training sessions for the CS team and identify opportunities to streamline work processes within customer service, working with other CS team leads to move identified initiatives forward.
  • Lead and participate in cross-functional continuous improvement projects
  • Quarterly meetings with account managers for feedback on CSAs
  • Conduct annual performance reviews.
  • Adhere to all system procedures and company policies/procedures.
  • Maintain a clean and safe work environment following all safety regulations.
Strategic Thinking
  • Customer-centric problem solving focused on the customer's experience with Aptar.
  • Work with Customer Service Manager to provide recommendations on service issues and team performance metrics.
  • Assist direct reports to help identify customers' ordering patterns/needs, recommendations for stocking programs based on longer lead times, etc.
Who We are Looking For
Education
  • Preferred, but not required: Bachelor's Degree in a business related field such as Business Management, Communications, Finance, Operations or Supply Chain Management
Experience
  • Minimum 4 years of customer service experience required.
  • Previous supervisory experience preferred.
  • Experience supporting strategic and key accounts.
Required Skills
  • Excellent interpersonal and communication skills.
  • Detail-oriented, quality-conscious, and a self-starter with excellent organizational skills.
  • Proficient in Microsoft Office, strong Excel and SAP knowledge preferred.
  • Courteous, tactful, and possesses excellent interpersonal and relationship-building skills.
  • Ability to manage multiple priorities.
Who We are
At Aptar, we leverage insights, design, engineering and science to develop drug and consumer product dosing, dispensing and protection technologies for many of the world's leading brands. Aptar in turn makes a meaningful difference in the lives, looks, health and homes of millions of patients and consumers around the world. Our innovations nasal drug delivery for emergency medicines, precise fragrance applications, mess-free ketchup dispensing for kids, connected technologies that support patients in adhering to their treatments and much more
With manufacturing facilities across North America, Europe, Asia, and South America, and a dedicated team of over 13,000 employees in about 20 countries, Aptar is committed to creating impactful innovations for our customers and their consumers.
Our Culture
At Aptar, our success is driven by the individuals who contribute their unique talents and perspectives every day. We believe that when you bring your authentic self to work, we all thrive.
How We Support Our Employees
  • An exciting, diverse and value based working environment
  • Award-winning corporate university offering personal development and training opportunities.
  • Competitive base salary and performance-based bonus plan.
  • Contribute to the communities where we reside.
  • Innovative benefits plan which includes: 401k & Retirement Savings plan, vacation, medical, dental, vision, life, disability, pet insurance, wellness plan, and generous paid maternity/paternity leave.

Aptar is an equal opportunities employer. We believe that a diverse workforce is key to our success. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Stay updated on career opportunities by following us on social media @AptarGroup!
In compliance with pay transparency requirements, the salary range for this role is $75,000 - $100,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Aptar also offers a variety of benefits, including health, life, and disability insurance, 401(k) match and employer retirement savings contribution, flexible spending accounts, EAP, education assistance, parental leave, paid time off, company-paid holidays, and more. The specific programs and options available to an employee may vary depending on location, pay class, or other factors

What AptarGroup employees say

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