Executive Support Engineers work with Amazon Senior Leadership teams to support their IT needs. Our customers need timely, accurate, and professional support to minimize downtime and disruption. A ...
120 Amazon Senior Support Engineer Jobs Hiring Near You
Executive Support Engineers work with Amazon Senior Leadership teams to support their IT needs. Our customers need timely, accurate, and professional support to minimize downtime and disruption. A ...
Executive Support Engineers work with Amazon Senior Leadership teams to support their IT services. Our customers require timely, accurate, and professional support to minimize downtime and disruption.
Executive Support Engineers work with Amazon Senior Leadership teams to support their IT services. Our customers require timely, accurate, and professional support to minimize downtime and disruption.
The Sr. Support Engineer (Tier IV) is a member of the Client Support Organization and reports to a Director, Client Support. The Sr. Support Engineer handles Tier 4 technical escalations and ...
The Sr. Support Engineer (Tier IV) is a member of the Client Support Organization and reports to a Director, Client Support. The Sr. Support Engineer handles Tier 4 technical escalations and ...
Senior Support Engineer, SAP
Pleasanton, CA · Remote
$82/hr
Senior Support Engineer, SAP Location: Remote Duration: 6 months Must Have: 10yrs SAP exp Position Summary The role of the Senior Support Engineer, SAP MII/ME is to provide exceptional remote-based ...
Senior Support Engineer, SAP
Pleasanton, CA · Remote
$82/hr
Senior Support Engineer, SAP Location: Remote Duration: 6 months Must Have: 10yrs SAP exp Position Summary The role of the Senior Support Engineer, SAP MII/ME is to provide exceptional remote-based ...
Executive Support Engineers work with Amazon Senior Leadership teams to support their IT services. Our customers require timely, accurate, and professional support to minimize downtime and disruption.
Executive Support Engineers work with Amazon Senior Leadership teams to support their IT services. Our customers require timely, accurate, and professional support to minimize downtime and disruption.
Executive Support Engineers work with Amazon Senior Leadership teams to support their IT services. Our customers require timely, accurate, and professional support to minimize downtime and disruption.
Executive Support Engineers work with Amazon Senior Leadership teams to support their IT services. Our customers require timely, accurate, and professional support to minimize downtime and disruption.
Senior Support Engineer, SAP
Pleasanton, CA · Remote
$82/hr
Senior Support Engineer, SAP Location: Remote Duration: 6 months Must Have: 10yrs SAP exp Position Summary The role of the Senior Support Engineer, SAP MII/ME is to provide exceptional remote-based ...
Senior Support Engineer, SAP
Pleasanton, CA · Remote
$82/hr
Senior Support Engineer, SAP Location: Remote Duration: 6 months Must Have: 10yrs SAP exp Position Summary The role of the Senior Support Engineer, SAP MII/ME is to provide exceptional remote-based ...
Senior Support Engineer, SAP
Pleasanton, CA · Remote
$82/hr
Senior Support Engineer, SAP Location: Remote Duration: 6 months Must Have: 10yrs SAP exp Position Summary The role of the Senior Support Engineer, SAP MII/ME is to provide exceptional remote-based ...
Senior Support Engineer, SAP
Pleasanton, CA · Remote
$82/hr
Senior Support Engineer, SAP Location: Remote Duration: 6 months Must Have: 10yrs SAP exp Position Summary The role of the Senior Support Engineer, SAP MII/ME is to provide exceptional remote-based ...
Senior Support Engineer
San Diego, CA · On-site
$40.77 - $61.15/hr
As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and ... senior leadership (e.g., Director level and above). Principal Duties and Responsibilities: • ...
Senior Support Engineer
San Diego, CA · On-site
$40.77 - $61.15/hr
As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and ... senior leadership (e.g., Director level and above). Principal Duties and Responsibilities: • ...
Senior Support Engineer, PSFT
Pleasanton, CA · Remote
$90/hr
Senior Support Engineer, PSFT Location: Remote USA Duration: 6 months *Can source in Canada as well *MUST HAVE Candadian Payroll experience - please do not apply candidates who do not have Canadian ...
Senior Support Engineer, PSFT
Pleasanton, CA · Remote
$90/hr
Senior Support Engineer, PSFT Location: Remote USA Duration: 6 months *Can source in Canada as well *MUST HAVE Candadian Payroll experience - please do not apply candidates who do not have Canadian ...
Senior Support Engineer
Dallas, TX · On-site +1
Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support About the role Obsidian Security protects organizations against ...
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Senior Support Engineer
Dallas, TX · On-site +1
Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support About the role Obsidian Security protects organizations against ...
Sr. Support Engineer
Plano, TX · On-site
$109K - $124K/yr
The Support Engineer Sr is a key contributor to the stability and resilience of production systems, providing expert-level support and rapid issue resolution. This role bridges technical operations ...
Sr. Support Engineer
Plano, TX · On-site
$109K - $124K/yr
The Support Engineer Sr is a key contributor to the stability and resilience of production systems, providing expert-level support and rapid issue resolution. This role bridges technical operations ...
Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support About the role Obsidian Security protects organizations against ...
Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support About the role Obsidian Security protects organizations against ...
Senior Support Engineer
Spokane, WA · On-site +1
Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support About the role Obsidian Security protects organizations against ...
Senior Support Engineer
Spokane, WA · On-site +1
Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support About the role Obsidian Security protects organizations against ...
Senior Support Engineer, SAP BPC
Pleasanton, CA · Remote
$40 - $43/hr
Senior Support Engineer, SAP BPC Duration: 6 months Location: Remote USA Job Summary: Senior Support Engineer, SAP BPC (Business Planning and Consolidation) on Microsoft This role requires functional ...
Senior Support Engineer, SAP BPC
Pleasanton, CA · Remote
$40 - $43/hr
Senior Support Engineer, SAP BPC Duration: 6 months Location: Remote USA Job Summary: Senior Support Engineer, SAP BPC (Business Planning and Consolidation) on Microsoft This role requires functional ...
Senior Support Engineer, PSFT
Pleasanton, CA · Remote
$90/hr
Senior Support Engineer, PSFT Location: Remote USA Duration: 6 months *Can source in Canada as well *MUST HAVE Candadian Payroll experience - please do not apply candidates who do not have Canadian ...
Senior Support Engineer, PSFT
Pleasanton, CA · Remote
$90/hr
Senior Support Engineer, PSFT Location: Remote USA Duration: 6 months *Can source in Canada as well *MUST HAVE Candadian Payroll experience - please do not apply candidates who do not have Canadian ...
Senior Support Engineer, PSFT
Pleasanton, CA · Remote
$90/hr
Senior Support Engineer, PSFT Location: Remote USA Duration: 6 months *Can source in Canada as well *MUST HAVE Candadian Payroll experience - please do not apply candidates who do not have Canadian ...
Senior Support Engineer, PSFT
Pleasanton, CA · Remote
$90/hr
Senior Support Engineer, PSFT Location: Remote USA Duration: 6 months *Can source in Canada as well *MUST HAVE Candadian Payroll experience - please do not apply candidates who do not have Canadian ...
Senior Cloud Support Engineer (Tier 3)
Phoenix, AZ · Remote
$100K/yr
An exciting opportunity for a Senior Cloud Support Engineer - Tier 3, has just opened up within this disruptive company. With a client list of the worlds leading content creators from the BBC to ...
Senior Cloud Support Engineer (Tier 3)
Phoenix, AZ · Remote
$100K/yr
An exciting opportunity for a Senior Cloud Support Engineer - Tier 3, has just opened up within this disruptive company. With a client list of the worlds leading content creators from the BBC to ...
Senior Support Engineer, SAP
Pleasanton, CA · Remote
$70 - $80/hr
The role of the Senior Support Engineer, SAP MII/ME requires functional experience, integration knowledge, infrastructure and networking expertise and skills to diagnose serious issues; then develop ...
Senior Support Engineer, SAP
Pleasanton, CA · Remote
$70 - $80/hr
The role of the Senior Support Engineer, SAP MII/ME requires functional experience, integration knowledge, infrastructure and networking expertise and skills to diagnose serious issues; then develop ...
Sr. Support Engineer, VMware
Pleasanton, CA · Remote
$80 - $83/hr
Pay rate: $80 - $83/hr on W2 Title: Sr. Support Engineer, VMware Location: Remote USA - Fully Remote Duration: 12 months Nice to Have: 10+ years of Experience Sr. Support Engineer, VMware. A global ...
Sr. Support Engineer, VMware
Pleasanton, CA · Remote
$80 - $83/hr
Pay rate: $80 - $83/hr on W2 Title: Sr. Support Engineer, VMware Location: Remote USA - Fully Remote Duration: 12 months Nice to Have: 10+ years of Experience Sr. Support Engineer, VMware. A global ...
Amazon Jobs Information
What is it like to work at Amazon?
Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.
What makes Amazon an attractive place to work?
Amazon is a leading e-commerce and technology company that has revolutionized the way people shop and live, with a strong focus on innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. As a result, Amazon is an attractive place to work for those seeking to make a meaningful impact, drive growth, and develop their skills in a fast-paced and rapidly evolving industry.
Do workers at Amazon get paid breaks?
Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 346 people who took the Breakroom Quiz between April 2026 and July 2026.
73% of people say they get paid breaks.
Based on data from 346 people who took the Breakroom Quiz between April 2026 and July 2026.
Does Amazon pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 333 people who took the Breakroom Quiz between April 2026 and July 2026.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 333 people who took the Breakroom Quiz between April 2026 and July 2026.
At Amazon, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 291 people who took the Breakroom Quiz between April 2026 and July 2026.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 291 people who took the Breakroom Quiz between April 2026 and July 2026.
Are part-time workers able to get health insurance from Amazon?
Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
Most people who work part-time get paid time off.
91% of people who work part-time say they get paid time off
Based on data from 121 people who took the Breakroom Quiz between January 2026 and July 2026.
91% of people who work part-time say they get paid time off
Based on data from 121 people who took the Breakroom Quiz between January 2026 and July 2026.
Is the health insurance from Amazon affordable enough for their workers?
Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 233 people who took the Breakroom Quiz between April 2026 and July 2026.
88% of people say the health insurance costs are okay
Based on data from 233 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people get paid time off at Amazon?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 379 people who took the Breakroom Quiz between April 2026 and July 2026.
96% of people say they get paid time off.
Based on data from 379 people who took the Breakroom Quiz between April 2026 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 184 people who took the Breakroom Quiz between January 2026 and July 2026.
- 71% of people with changing schedules find out their shifts one week or less ahead of time.
- 14% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 10% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 184 people who took the Breakroom Quiz between January 2026 and July 2026.
Do workers at Amazon worry about hours?
Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 215 people who took the Breakroom Quiz between January 2026 and July 2026.
48% of people report they worry about getting enough hours.
Based on data from 215 people who took the Breakroom Quiz between January 2026 and July 2026.
Do Amazon workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 118 people who took the Breakroom Quiz between January 2026 and July 2026.
50% report that they don’t have enough control over which shifts they work.
Based on data from 118 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it for Amazon workers to change shifts?
Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 167 people who took the Breakroom Quiz between January 2026 and July 2026.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 167 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it to get time off at Amazon?
Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 301 people who took the Breakroom Quiz between April 2026 and July 2026.
76% of people report it’s easy to get time off.
Based on data from 301 people who took the Breakroom Quiz between April 2026 and July 2026.
Do Amazon managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 199 people who took the Breakroom Quiz between January 2026 and July 2026.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 199 people who took the Breakroom Quiz between January 2026 and July 2026.
Do jobs at Amazon spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 195 people who took the Breakroom Quiz between January 2026 and July 2026.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 195 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it to take sick days at Amazon?
Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 324 people who took the Breakroom Quiz between April 2026 and July 2026.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 324 people who took the Breakroom Quiz between April 2026 and July 2026.
Is a Amazon job good for students?
Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 160 people who took the Breakroom Quiz between January 2026 and July 2026.
80% of students report this is a good place to work if you’re studying.
Based on data from 160 people who took the Breakroom Quiz between January 2026 and July 2026.
Is working at Amazon good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
33% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 275 people who took the Breakroom Quiz between January 2026 and July 2026.
33% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 275 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Amazon feel treated with respect by their managers?
Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 344 people who took the Breakroom Quiz between April 2026 and July 2026.
77% of people say they’re treated with respect by their managers.
Based on data from 344 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people at Amazon get to take their breaks without interruption?
Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 360 people who took the Breakroom Quiz between April 2026 and July 2026.
89% of people report that they get to take their breaks without interruption.
Based on data from 360 people who took the Breakroom Quiz between April 2026 and July 2026.
Is it stressful to work at Amazon?
Some people feel stressed out here.
58% of people say they often feel stressed out at work.
Based on data from 357 people who took the Breakroom Quiz between April 2026 and July 2026.
58% of people say they often feel stressed out at work.
Based on data from 357 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people at Amazon enjoy their jobs?
Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 287 people who took the Breakroom Quiz between April 2026 and July 2026.
39% of people report they don’t enjoy their job.
Based on data from 287 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people at Amazon recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 386 people who took the Breakroom Quiz between April 2026 and July 2026.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 386 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people get enough training when they start at Amazon?
Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 361 people who took the Breakroom Quiz between April 2026 and July 2026.
70% of people report they got enough training when they started working here.
Based on data from 361 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people get support to advance at Amazon?
Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 334 people who took the Breakroom Quiz between April 2026 and July 2026.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 334 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 326 people who took the Breakroom Quiz between April 2026 and July 2026.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 326 people who took the Breakroom Quiz between April 2026 and July 2026.
Do workers feel well informed about how Amazon is doing?
Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 344 people who took the Breakroom Quiz between April 2026 and July 2026.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 344 people who took the Breakroom Quiz between April 2026 and July 2026.
What other companies are hiring for Senior Support Engineer jobs?
What are the most popular jobs at Amazon?
What are the most popular categories at Amazon?
Amazon rating
7.4
Based on 7,008 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Executive Support Engineers work with Amazon Senior Leadership teams to support their IT needs. Our customers need timely, accurate, and professional support to minimize downtime and disruption. A successful Executive Support Engineer excels in a fast-paced, team environment and possesses excellent communication skills.
They have a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines, and know how to convey that knowledge to customers with all levels of technical knowledge.
As an Executive Support Engineer, you will use your technical knowledge and specialized skills to drive solutions across multiple service owners, collaborate to build unique solutions quickly, and improve technology solutions that support all Amazonians. You are able to manage large projects with minimal guidance. You are able to resolve customer issues in time of crisis to get them working again
You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.
Key job responsibilities
Responsibilities include, but are not limited to
Troubleshoot difficult IT problems without SOPs.
Collaborate with internal teams or vendors to execute projects and resolve customer issues.
Lead continuous improvement efforts
Audit the quality of work performed and provide constructive feedback when necessary.
Automate manual tasks; create/improve small tools that help make team operations more efficient.
Be the first point of escalation.
Own customer issues and drive to completion.
Participate in hiring, training and development of others.
High attention to detail and capable of managing multiple priorities simultaneously.
On-call for high-severity issues outside standard hours.
Work with the team onsite in our corporate offices Monday-Friday.
Ability to travel up to 30%.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US