... and incident management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive ...

79 Amazon Incident Manager Jobs Hiring Near You
... and incident management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive ...
Amazon Leo for Government (ALG) is Amazon's initiative to deliver secure, reliable broadband ... incident management, queue management, and SLA tracking PREFERRED QUALIFICATIONS - Experience ...
Amazon Leo for Government (ALG) is Amazon's initiative to deliver secure, reliable broadband ... incident management, queue management, and SLA tracking PREFERRED QUALIFICATIONS - Experience ...
Sr. Network Development Engineer, Amazon Leo Network Services
Redmond, WA · On-site
$116K - $159K/yr
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... incident management and problem management processes to ensure rapid resolution • Engage with ...
Sr. Network Development Engineer, Amazon Leo Network Services
Redmond, WA · On-site
$116K - $159K/yr
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... incident management and problem management processes to ensure rapid resolution • Engage with ...
Product Safety Compliance Manager, Amazon Private Brands, Amazon Private Brands, Product Safety a...
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need ... market incident management together with the audit team. A day in the life As a Product Safety ...
Product Safety Compliance Manager, Amazon Private Brands, Amazon Private Brands, Product Safety a...
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need ... market incident management together with the audit team. A day in the life As a Product Safety ...
Product Safety Compliance Manager, Amazon Private Brands, Amazon Private Brands, Product Safety a...
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need ... market incident management together with the audit team. A day in the life As a Product Safety ...
Product Safety Compliance Manager, Amazon Private Brands, Amazon Private Brands, Product Safety a...
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need ... market incident management together with the audit team. A day in the life As a Product Safety ...
Database Administrator (DBA) - Amazon Redshift Work Location: Johnston, RI 02919- Onsite Minimum ... incident management, and operational support of enterprise-scale Redshift data warehouse ...
Database Administrator (DBA) - Amazon Redshift Work Location: Johnston, RI 02919- Onsite Minimum ... incident management, and operational support of enterprise-scale Redshift data warehouse ...
Database Administrator (DBA) - Amazon Redshift Work Location: Johnston, RI 02919- Onsite Minimum ... incident management, and operational support of enterprise-scale Redshift data warehouse ...
Database Administrator (DBA) - Amazon Redshift Work Location: Johnston, RI 02919- Onsite Minimum ... incident management, and operational support of enterprise-scale Redshift data warehouse ...
... Amazon teams to launch and grow distribution of Amazon subscription Services and Mobile ... incident, problem and change management directly on behalf of enterprise business partners 6. ...
... Amazon teams to launch and grow distribution of Amazon subscription Services and Mobile ... incident, problem and change management directly on behalf of enterprise business partners 6. ...
Senior Product Manger - Tech, Infrastructure Reliability
North Reading, MA · On-site
$131K - $173K/yr
Help build the AI-powered platform that keeps Amazon's fulfillment network running 24/7 - even as ... You will own the multi-year roadmap for zero-touch incident resolution, associate-directed tooling ...
Senior Product Manger - Tech, Infrastructure Reliability
North Reading, MA · On-site
$131K - $173K/yr
Help build the AI-powered platform that keeps Amazon's fulfillment network running 24/7 - even as ... You will own the multi-year roadmap for zero-touch incident resolution, associate-directed tooling ...
Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineering ... Safety, security, and availability incident response, incident management, and incident resolution.
Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineering ... Safety, security, and availability incident response, incident management, and incident resolution.
Amazon seeks exceptional leaders for a strategic senior management position overseeing our data ... Safety, security, and availability of incident response, incident management, incident resolution ...
Amazon seeks exceptional leaders for a strategic senior management position overseeing our data ... Safety, security, and availability of incident response, incident management, incident resolution ...
Product Safety Compliance Manager, Amazon Private Brands, Amazon Private Brands, Product Safety and
Seattle, WA · On-site
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need ... market incident management together with the audit team. A day in the life As a Product Safety ...
Product Safety Compliance Manager, Amazon Private Brands, Amazon Private Brands, Product Safety and
Seattle, WA · On-site
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need ... market incident management together with the audit team. A day in the life As a Product Safety ...
DCEO Cluster Manager
Fairless Hills, PA · On-site
Amazon seeks exceptional leaders for a strategic senior management position overseeing our data ... Safety, security, and availability of incident response, incident management, incident resolution ...
DCEO Cluster Manager
Fairless Hills, PA · On-site
Amazon seeks exceptional leaders for a strategic senior management position overseeing our data ... Safety, security, and availability of incident response, incident management, incident resolution ...
Privacy Engineer, Incident Response, Devices & Services Trust, Privacy, and Accessibility (TPA)
Bellevue, WA · On-site
$93K - $111K/yr
... product managers, policy and compliance specialists, legal, PR, Marketing, and other Amazon ... About the team This role is a part of our Trust Reviews and Incident Management (TRIM) team within ...
Privacy Engineer, Incident Response, Devices & Services Trust, Privacy, and Accessibility (TPA)
Bellevue, WA · On-site
$93K - $111K/yr
... product managers, policy and compliance specialists, legal, PR, Marketing, and other Amazon ... About the team This role is a part of our Trust Reviews and Incident Management (TRIM) team within ...
EHS Manager, Environment, Health and Safety, Amazon Robotics Environment, Health and Safety (EHS)
$86K - $117K/yr
The Amazon Robotics Manager III, Safety will be responsible for executing company safety ... Oversee incident and injury response - including onsite first aid/medical care, incident ...
EHS Manager, Environment, Health and Safety, Amazon Robotics Environment, Health and Safety (EHS)
$86K - $117K/yr
The Amazon Robotics Manager III, Safety will be responsible for executing company safety ... Oversee incident and injury response - including onsite first aid/medical care, incident ...
EHS Manager, Environment, Health and Safety, Amazon Robotics Environment, Health and Safety (EHS)
North Reading, MA · On-site
$86K - $117K/yr
The Amazon Robotics Manager III, Safety will be responsible for executing company safety ... Oversee incident and injury response - including onsite first aid/medical care, incident ...
EHS Manager, Environment, Health and Safety, Amazon Robotics Environment, Health and Safety (EHS)
North Reading, MA · On-site
$86K - $117K/yr
The Amazon Robotics Manager III, Safety will be responsible for executing company safety ... Oversee incident and injury response - including onsite first aid/medical care, incident ...
EHS Manager, Environment, Health and Safety, Amazon Robotics Environment, Health and Safety (EHS)
Reading, MA · On-site
$87K - $118K/yr
The Amazon Robotics Manager III, Safety will be responsible for executing company safety ... Oversee incident and injury response - including onsite first aid/medical care, incident ...
EHS Manager, Environment, Health and Safety, Amazon Robotics Environment, Health and Safety (EHS)
Reading, MA · On-site
$87K - $118K/yr
The Amazon Robotics Manager III, Safety will be responsible for executing company safety ... Oversee incident and injury response - including onsite first aid/medical care, incident ...
... most Amazon servers worldwide. Key job responsibilities Lead and manage a team of software ... Ensure operational excellence: monitoring, incident response, and continuous improvement of build ...
... most Amazon servers worldwide. Key job responsibilities Lead and manage a team of software ... Ensure operational excellence: monitoring, incident response, and continuous improvement of build ...
... incident management and problem management processes to ensure rapid resolution Engage with service owners to resolve incidents and coordinate cross-functional efforts Prioritize and track ...
... incident management and problem management processes to ensure rapid resolution Engage with service owners to resolve incidents and coordinate cross-functional efforts Prioritize and track ...
Amazon Jobs Information
What is it like to work at Amazon?
What makes Amazon an attractive place to work?
Do workers at Amazon get paid breaks?
73% of people say they get paid breaks.
Based on data from 262 people who took the Breakroom Quiz between May 2026 and August 2026.
Does Amazon pay people when they’re sick?
75% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 259 people who took the Breakroom Quiz between May 2026 and August 2026.
At Amazon, are sick days and vacation days separate paid time off?
73% of people say they have to use vacation days when they’re out sick.
Based on data from 235 people who took the Breakroom Quiz between May 2026 and August 2026.
Are part-time workers able to get health insurance from Amazon?
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
90% of people who work part-time say they get paid time off
Based on data from 119 people who took the Breakroom Quiz between February 2026 and August 2026.
Is the health insurance from Amazon affordable enough for their workers?
88% of people say the health insurance costs are okay
Based on data from 184 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get paid time off at Amazon?
96% of people say they get paid time off.
Based on data from 300 people who took the Breakroom Quiz between May 2026 and August 2026.
How far ahead of time do people find out their work schedule?
- 72% of people with changing schedules find out their shifts one week or less ahead of time.
- 14% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 8% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 177 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers at Amazon worry about hours?
48% of people report they worry about getting enough hours.
Based on data from 205 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Amazon workers get to choose the shifts they work?
53% report that they don’t have enough control over which shifts they work.
Based on data from 113 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for Amazon workers to change shifts?
67% of people report that it’s easy to change shifts if they need to.
Based on data from 162 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to get time off at Amazon?
73% of people report it’s easy to get time off.
Based on data from 234 people who took the Breakroom Quiz between May 2026 and August 2026.
Do Amazon managers change schedules at the last minute?
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 187 people who took the Breakroom Quiz between February 2026 and August 2026.
Do jobs at Amazon spill into time workers aren’t paid for?
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 186 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to take sick days at Amazon?
79% of people report that it’s easy to take time off if they are sick.
Based on data from 253 people who took the Breakroom Quiz between May 2026 and August 2026.
Is a Amazon job good for students?
79% of students report this is a good place to work if you’re studying.
Based on data from 155 people who took the Breakroom Quiz between February 2026 and August 2026.
Is working at Amazon good if you’re a parent or caregiver?
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 268 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Amazon feel treated with respect by their managers?
78% of people say they’re treated with respect by their managers.
Based on data from 272 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon get to take their breaks without interruption?
89% of people report that they get to take their breaks without interruption.
Based on data from 286 people who took the Breakroom Quiz between May 2026 and August 2026.
Is it stressful to work at Amazon?
56% of people say they often feel stressed out at work.
Based on data from 284 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon enjoy their jobs?
40% of people report they don’t enjoy their job.
Based on data from 233 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon recommend working with their team?
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 307 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get enough training when they start at Amazon?
71% of people report they got enough training when they started working here.
Based on data from 290 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get support to advance at Amazon?
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 267 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 261 people who took the Breakroom Quiz between May 2026 and August 2026.
Do workers feel well informed about how Amazon is doing?
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 271 people who took the Breakroom Quiz between May 2026 and August 2026.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 18 days ago
Amazon rating
7.4
Based on 7,066 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
What you will work on:
Partner engagement: We work directly with other teams across Search to help improve their operational excellence posture, from onboarding and access workflows to modernizing aging systems.
Automating away toil: We find repetitive operational work, such as risk tracking, remediation of aging infrastructure, and SLA reporting, and replace it with automation and self-service tools, leveraging GenAI where appropriate.
Tooling: Develop and deploy tooling to advance operational excellence across Search.
Operational excellence: We review operational metrics, investigate SLO breaches, drive fixes for cross-service issues, and own post-incident analysis so the same problems do not come back.
On-call: The team shares a daytime on-call rotation, with handoffs between engineers in Japan and the US. When a large production event happens, on-call leads the response and drives quick mitigation.
BASIC QUALIFICATIONS
- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis
PREFERRED QUALIFICATIONS
- Experience with CI/CD pipelines build processes
- Experience leveraging and deploying GenAI based solutions for tooling and incident management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 99,100.00 - 160,000.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US