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Peraton
Peraton

60 Peraton Incident Manager Jobs Hiring Near You

Peraton

Technical Enterprise Incident Manager

$86K - $138K/yr

Enterprise Incident Management * Lead and coordinate Incident bridge calls involving infrastructure ... Peraton Overview Peraton is a next-generation national security company that drives missions of ...

Peraton

IT Support Technician

Charlottesville, VA · On-site

$86K - $138K/yr

Acting as an incident manager by coordinating issues with the Network Operations Center (NOC ... Peraton Overview Peraton is a next-generation national security company that drives missions of ...

Peraton

IT Support Technician

Charlottesville, VA · On-site

$86K - $138K/yr

Acting as an incident manager by coordinating issues with the Network Operations Center (NOC ... Peraton Overview Peraton is a next-generation national security company that drives missions of ...

Peraton

IT Support Technician

Charlottesville, VA · On-site

$86K - $138K/yr

Acting as an incident manager by coordinating issues with the Network Operations Center (NOC ... Peraton Overview Peraton is a next-generation national security company that drives missions of ...

Peraton

Service Desk Manager

Washington, DC · On-site

$112K - $179K/yr

The ideal candidate will possess strong leadership, customer engagement, incident management, and ... Peraton operates at the critical nexus between traditional and nontraditional threats across all ...

Peraton

Service Desk Manager

Washington, DC · On-site

$112K - $179K/yr

The ideal candidate will possess strong leadership, customer engagement, incident management, and ... Peraton operates at the critical nexus between traditional and nontraditional threats across all ...

Peraton

Service Desk Manager

Washington, DC · On-site

$112K - $179K/yr

The ideal candidate will possess strong leadership, customer engagement, incident management, and ... Peraton operates at the critical nexus between traditional and nontraditional threats across all ...

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Peraton Jobs Information

What is it like to work at Peraton?

Peraton is a technology-driven company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.

The company's structure is organized around mission-focused teams, with employees working on cutting-edge projects in areas such as space, cybersecurity, and telecommunications, often in partnership with government agencies and private sector clients. Peraton's work environment is characterized by a mix of on-site and remote work arrangements, with access to state-of-the-art facilities and resources.

Working at Peraton may appeal to candidates who are passionate about applying technology to solve complex problems, are eager to contribute to high-stakes projects, and value opportunities for professional growth and development in a rapidly evolving industry.

What makes Peraton an attractive place to work?

Peraton is a leading provider of mission-critical services and solutions to the U.S. government and its allies, with a strong reputation for delivering innovative and secure technology solutions. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on high-impact projects and contribute to the nation's defense and security. By joining Peraton, individuals can develop their skills and expertise in a stable and secure industry, with opportunities for advancement and career development in a rapidly evolving field.

Do workers at Peraton get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Peraton pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and June 2026.

At Peraton, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Peraton affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 23 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Peraton?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 58% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at Peraton worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Peraton workers get to choose the shifts they work?

Most people get to choose which shifts they work.
70% report that they have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for Peraton workers to change shifts?

Most people find it easy to change shifts.
91% of people report that it’s easy to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Peraton?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Peraton managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Peraton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at Peraton?

Most people find it easy to take sick days.
96% of people report that it’s easy to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a Peraton job good for students?

Only some students say this is a good place to work if you’re studying.
43% of students report this isn’t a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and May 2026.

Is working at Peraton good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
95% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Peraton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Peraton get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Peraton?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Peraton enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Peraton recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Peraton?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Peraton?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Peraton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Peraton is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Incident Manager jobs?
What are the most popular jobs at Peraton?
What are the most popular categories at Peraton?
Infographic showing various Incident Manager job openings at Peraton in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Technical Enterprise Incident Manager

Peraton

Remote

$86K - $138K/yr

Full-time

Re-posted 26 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

50th of 223 rated it services

Job description

Responsibilities
We are seeking a highly motivated and technically skilled Technical Enterprise Incident Manager with strong Cloud Platform DevSecOps Engineering and application experience to lead enterprise incident response, service restoration efforts, and operational reliability initiatives. This individual will serve as the central point of coordination during major incidents, ensuring rapid resolution, clear communication, and continuous service improvement across enterprise infrastructure and applications.
The ideal candidate possesses a strong operational background, excellent communication skills, and hands-on technical expertise in infrastructure, cloud technologies, monitoring, automation, and IT service management processes. This role requires the ability to drive incident response while also identifying systemic reliability improvements.This position may require participation in an after-hours and weekend on-call rotation supporting enterprise production incidents and critical outage management activities.
Key Responsibilities:
Enterprise Incident Management
  • Lead and coordinate Incident bridge calls involving infrastructure, application, network, cloud, security, and vendor teams.
  • Drive rapid service restoration while maintaining accurate timelines, communications, and executive updates.
  • Ensure incidents are prioritized appropriately based on business impact and operational risk.
  • Manage escalation procedures and engage leadership when required.
  • Monitor SLA compliance and ensure incident response metrics are consistently achieved.

Cloud Platform DevSecOps Engineering
  • Improve platform reliability, availability, observability, and operational maturity.
  • Work with application teams to facilitate issues and implement root cause remediations.
  • Develop and enhance monitoring, alerting, and dashboarding capabilities.
  • Analyze trends, KPIs, and operational metrics to proactively identify reliability risks.
  • Support implementation of resiliency strategies including redundancy, failover, capacity planning, and performance optimization.
  • Create and maintain cloud architecture and service dependency diagrams using Cloudcraft.
  • Utilize Datadog for monitoring, alert correlation, dashboards, incident investigation, and performance analysis.
  • Assist with production readiness reviews and operational acceptance activities.
  • Participate in after-hours on-call incident management rotation as required.

Operational Excellence
  • Develop and maintain incident management procedures, runbooks, and knowledge articles.
  • Ensure accurate ticket documentation within ServiceNow.
  • Drive continual service improvement initiatives aligned with ITIL and SRE best practices.
  • Collaborate with cross functional teams to improve communication, escalation paths, and operational workflows.
  • Support audit, compliance, and operational reporting requirements.

Qualifications
Required Qualifications:
  • Bachelor's degree and 5 years of experience or 9 years with a Highschool diploma.
  • At least 5 years of experience in Cloud Incident Management, Operations Engineering, NOC, SRE, Application or Production Support environments.
  • Experience leading enterprise Major Incident response efforts in a 24x7 operational environment.
  • Strong understanding of ITIL Incident and Problem Management processes.
  • Hands-on experience with infrastructure technologies including:
    • Windows/Linux Servers
    • Networking concepts
    • Cloud platforms (AWS, Azure, or GCP)
    • Load balancers, proxies, DNS, and firewalls
  • Experience with monitoring and observability platforms such as:
    • Datadog
    • Cloudcraft
    • CloudWatch
  • Experience using Cloudcraft to document and visualize cloud environments and application dependencies.
  • Experience using ServiceNow or similar ITSM platforms.
  • Strong analytical, troubleshooting, and organizational skills.
  • Excellent written and verbal communication skills with ability to facility meetings as well as brief technical teams and executive leadership.
  • Must be a US Citizen.
  • Must be able to obtain and maintain the required agency clearance.

Preferred Qualifications:
  • Experience in a Site Reliability Engineering (SRE) or Cloud Platform DevOps environment.
  • Familiarity with CI/CD pipelines and Infrastructure as Code (IaC).
  • Experience supporting federal, healthcare, financial, or other highly regulated environments.
  • ITIL Foundation certification preferred.
  • SRE, cloud, or operational certifications are a plus.

Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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