Acosta
Acosta

22 Acosta Customer Service Jobs Hiring Near You

Join a team where your customer service skills make a real impact every day. #DiscoverYourPath About Us Acosta is a part of Acosta Group - a collective of the industry's most trusted retail ...

Customer Service Representative

Saint Louis, MO

$15.50 - $21.25/hr

Premium Retail Services is a part of Acosta Group - a collective of the industry's most trusted ... Exceptional customer service skills, paired with strong problem-solving abilities, communication to ...

Ensure customer satisfaction with professionalism, positivity, and accurate, timely support ... About Us Premium Retail Services is a part of Acosta Group - a collective of the industry's most ...

Coordinator BPS Customer Service

Charlotte, NC · On-site

$17.50 - $23/hr

Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing ... Formal customer service training a plus Experience * 2+ years of customer service, administrative ...

Join our team as a Customer Manager and take charge of managing our principals' business within ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

Join our team as a Customer Manager (C-Store) and take charge of managing our principals' business ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

Customer Manager (C-Store)

Houston, TX · On-site

$60K - $70K/yr

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ... customers. Acosta Group is an equal opportunity employer and will ensure that applicants with ...

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ... customers. Acosta Group is an equal opportunity employer and will ensure that applicants with ...

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ... customers. Acosta Group is an equal opportunity employer and will ensure that applicants with ...

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ... customers. Acosta Group is an equal opportunity employer and will ensure that applicants with ...

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ... customers. Acosta Group is an equal opportunity employer and will ensure that applicants with ...

Customer Manager

Marlborough, MA · On-site

$57K - $71K/yr

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ... customers. Acosta Group is an equal opportunity employer and will ensure that applicants with ...

Customer Manager

Charlotte, NC · On-site

$52K - $65K/yr

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ... customers. Acosta Group is an equal opportunity employer and will ensure that applicants with ...

Join our team as a Customer Manager and take charge of managing our principals' business within ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

Join our team as a Customer Manager and take charge of managing our principals' business within ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

CROSSMARK is a part of Acosta Group - a collective of the industry's most trusted retail, marketing ... Customer service (NPS). Knowledge, Skills and Abilities: * Strong communication skills (listening ...

Customer Manager - CPG

Sacramento, CA · On-site

$57K - $65K/yr

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ... customers. Acosta Group is an equal opportunity employer and will ensure that applicants with ...

Join our team as a Customer Manager (SpartanNash) and take charge of managing our principals ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

Join our team as a Customer Manager and take charge of managing our principals' business within ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

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Acosta Jobs Information

What is it like to work at Acosta?

Acosta is a company that values collaboration and teamwork, fostering a supportive and inclusive work environment where employees can grow and develop their skills.

As a leading sales and marketing agency, Acosta offers a dynamic work environment with a diverse team of professionals working together to deliver innovative solutions to clients across various industries. The company's mission is to help its clients succeed by providing tailored sales and marketing services that drive business growth.

Working at Acosta may appeal to individuals who are passionate about sales, marketing, and customer service, as the company offers opportunities for professional development, career advancement, and a fast-paced work environment that challenges employees to think creatively and solve problems effectively.

What makes Acosta an attractive place to work?

Acosta is a leading sales and marketing company in the food and consumer goods industry, providing innovative solutions to its clients and partners. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and skill-building through various training programs and mentorship initiatives. By joining Acosta, individuals can contribute to the company's mission of delivering exceptional customer experiences and drive business growth, while also advancing their careers in a stable and supportive organization.

Do workers at Acosta get paid breaks?

Sometimes. Only some people get paid breaks.
54% of people say they don’t get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Acosta pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
75% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

At Acosta, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

Are part-time workers able to get health insurance from Acosta?

Most people who work part-time can't get health insurance.
78% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Acosta?

Most people who work part-time don’t get paid time off.
79% of people who work part-time say they don’t get paid time off
Based on data from 24 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Acosta affordable enough for their workers?

Most people say the health insurance costs are okay.
67% of people say the health insurance costs are okay
Based on data from 45 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Acosta?

Some people get paid time off from work.
39% of people say they don’t get paid time off.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 52% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 15% of people with changing schedules find out their shifts three weeks ahead of time.
  • 15% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Acosta worry about hours?

Some people worry about getting enough hours.
49% of people report they worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Acosta workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Acosta workers to change shifts?

Most people find it easy to change shifts.
93% of people report that it’s easy to change shifts if they need to.
Based on data from 73 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Acosta?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Acosta managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Acosta spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
39% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Acosta?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Acosta job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.

Is working at Acosta good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Acosta feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 57 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Acosta get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Acosta?

Some people feel stressed out here.
49% of people say they often feel stressed out at work.
Based on data from 57 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Acosta enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Acosta recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 61 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Acosta?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Acosta?

Most people aren’t given support to advance their career here.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Acosta’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Acosta is doing?

Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular job types at Acosta?
    Infographic showing various Customer Service job openings at Acosta in the United States as of August 2026, with employment types broken down into 19% Full Time, and 81% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

    Coordinator BPS Customer Service

    Acosta

    Tampa, FL • On-site

    $16 - $16.83/hr

    Full-time

    Re-posted 2 days ago


    Acosta rating

    6.3

    Company rating: 6.3 out of 10

    Based on 136 frontline employees who took The Breakroom Quiz

    36th of 50 rated marketing agency


    Job description


    We're looking for a detail-oriented Customer Service Coordinator to support customer service functions across assigned lines and help ensure smooth order processing from start to finish.
    Responsibilities
    What You'll Do
    • Professionally receive and resolve customer order issues
    • Research and resolve issues, collaborating with internal and external teams
    • Update orders, pricing, and customer criteria in internal systems
    • Monitor dashboards and alerts daily to identify and address issues quickly
    • Escalate unresolved issues to appropriate managers or supervisors
    • Investigate rules engine issues and follow established resolution procedures
    • Maintain accurate documentation in compliance with company policies
    • Build and maintain strong relationships with customers, clients, and coworkers
    • Support Customer Replenishment (CRP/VMI) processes when applicable
    • Complete special projects and additional duties as assigned

    Qualifications
    What We're Looking For
    Education
    • High School Diploma or GED required
    • Associate Degree preferred
    • Formal customer service training a plus

    Experience
    • 2+ years of customer service, administrative, or business process experience
    • Food broker experience preferred

    Skills & Abilities
    • Strong communication, organization, and problem-solving skills
    • Proficient in Microsoft Word, Excel, and Outlook
    • Comfortable with data entry and order management systems
    • Ability to work with standard office equipment
    • Strong attention to detail in a fast-paced environment

    Ready to apply? Join a team where your customer service skills make a real impact every day.
    #DiscoverYourPath
    About Us
    Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
    Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
    But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
    Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
    Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
    The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
    By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
    #DiscoverYourPath

    What Acosta employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    Acosta logo

    About Acosta

    Sourced by ZipRecruiter

    We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

    Industry

    Marketing and retail

    Company size

    10,000+ Employees

    Headquarters location

    Jacksonville, FL, US